Penn National

Penn National - Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify

Composite Score
Not Rated
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Penn National Ratings
BrandRatingsUser reviews
Insurify
2.3
3

Discounts

The largest discounts from Penn National are: Multiple Policy, Paid in full, Passive Restraint

Carrier Discounts
Discount %
Discount Group
Discount TypeDiscount %
Multiple PolicyVaries
Paid in fullVaries
Passive RestraintVaries
Daytime Running LightsVaries
Anti-lock BrakeVaries
Good StudentVaries
Student Away at SchoolVaries
Driving trainingVaries
Multiple VehicleVaries
Low MileageVaries
Defensive DriverVaries
Preferred paymentVaries

Payment methods

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    Automatic Online Payment
    Info
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    Electronic Check
    Info
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    Mail Payment
    Info
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    Mobile App Payments
    Info
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    Online Payment
    Info
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    Phone Payment
    Info

Features and Services

Penn National is noted for its online services, including online account management (which allows for 100-percent paperless documentation) and a mobile app where policyholders can make payments, file an auto claim, view and print their auto ID card, and even find a towing service.

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    Mobile app
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    Roadside assistance
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    Flexible / convenient payments
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    Online account management

Car Insurance Coverage

Not seeing the state you're looking for? See all states here.

Optional Coverage

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    Roadside Assistance
    Info
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    New Car Replacement Coverage
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    Gap Insurance
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    Ridesharing Coverage
    Info
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    Rental Reimbursement
    Info
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    Preferred Repair Services
    Info

Penn National Insurance by State

Penn National Insurance Products

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Home Insurance
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Car Insurance

FAQs - Penn National Car Insurance

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Compare Penn National to GEICO

Penn National vs GEICO

Company History

Founded in 1919, Penn National Insurance Group has been providing coverage for a century. Penn National is a personal and commercial property-casualty insurance company and sells its products through more than 900 independent insurance agencies in 11 states.

Its personal lines of insurance include personal auto insurance and homeowners insurance, while Penn National also provides business insurance (including general liability, commercial auto insurance, and workers' compensation insurance.) Penn National only sells its products through independent agents, believing this to be the most effective business model when it comes to serving policyholders. 

Customer Contact Information

Headquarters address: 2 N. Second Street Harrisburg, PA 17101 

Phone number: (800) 766-2245 to report a claim, ask a billing question, or receive mobile or online help; (800) 374-4990 to report a workplace injury; (800) 388-4764 to contact corporate headquarters; (717) 234-4941 to contact corporate headquarters

Website: www.pennnationalinsurance.com 

Penn National Reviews

2.3
5 Stars
33 %
1 Star
67 %

Most Helpful Review

By Bernadette C.
I have an auto claim with this company. I was across the country when my daughter had an accident and totalled my car. I immediately phoned the company and filed a claim. I also told them that I was 1500 miles away with my husband at the Mayo Clinic and couldn't get to my vehicle until the following Thursday. They promised to put a hold on it. On arrival to the impound my vehicle was already gone. It had been towed the day before. It was towed 3 hours away and still had my license plate and belongings in it. It has been 2 weeks and I still haven't been reimbursed for my damaged vehicle. I did finally receive my license plate and a very few of my belongings but everything else is apparently gone..ie tripods, Garmin... I would not recommend this company to anyone!

Latest Review

By Bernadette C.
I have an auto claim with this company. I was across the country when my daughter had an accident and totalled my car. I immediately phoned the company and filed a claim. I also told them that I was 1500 miles away with my husband at the Mayo Clinic and couldn't get to my vehicle until the following Thursday. They promised to put a hold on it. On arrival to the impound my vehicle was already gone. It had been towed the day before. It was towed 3 hours away and still had my license plate and belongings in it. It has been 2 weeks and I still haven't been reimbursed for my damaged vehicle. I did finally receive my license plate and a very few of my belongings but everything else is apparently gone..ie tripods, Garmin... I would not recommend this company to anyone!

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Bernadette C.
I have an auto claim with this company. I was across the country when my daughter had an accident and totalled my car. I immediately phoned the company and filed a claim. I also told them that I was 1500 miles away with my husband at the Mayo Clinic and couldn't get to my vehicle until the following Thursday. They promised to put a hold on it. On arrival to the impound my vehicle was already gone. It had been towed the day before. It was towed 3 hours away and still had my license plate and belongings in it. It has been 2 weeks and I still haven't been reimbursed for my damaged vehicle. I did finally receive my license plate and a very few of my belongings but everything else is apparently gone..ie tripods, Garmin... I would not recommend this company to anyone!
Myrsini
I had our water heater burst and it seems your adjuster is more interested in saving money by neglecting to remove the carpet or carpet pad. Wet carpet needs to be pulled in total or it just harbors conditions that lead to mold and mildew, yes and further damage! Sticking a blower in a uplifted corner of the carpet WILL NOT get the job done!!! Especially if pad is soaked and needs to be replaced, the fans just dry the carpet, the pad 4 days later is still soaked and starts smelling like mildew....meanwhile the fans that are put in place just blow the mildew smell throught my house. The insurance Co. Refused to take out the carpet....they actually said if they remove the carpet then they wont do the drywall that was damaged...WHAT???!!! Mammoth restoration was absolutely no help at all,..and Penn Nationl insuance dosnt care about their customers or our house. This insurance company sucks..... the rep was horrible to speak to, no customer service at all.
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Penn National Car Insurance Information

Insurify Composite Score0
Number of discounts12
Number of reviews3
User Rating2.3

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.