State Farm Car Insurance Review: Costs and Ratings (2023)

For more than 100 years, State Farm has helped insure its customers with its car, home, and life insurance products. As a company, it’s financially strong and committed to community service. It’s one of the largest auto insurance and home insurance companies in the United States.^[1]

What is State Farm car insurance?

Although State Farm offers various insurance products, it actually started with car insurance as its only offering. In 1922, retired farmer G. J. Mecherle started the company to provide car insurance to rural customers. Over time, the company grew, and now it offers about 100 different products to customers.^[3]

How does State Farm auto insurance work?

State Farm collects premiums from customers to keep their coverage active throughout their policy’s term. Customers can file a claim after an accident or covered event for State Farm to reimburse or cover medical or car repair bills, minus a deductible.

In February 2023, State Farm issued its 2022 financial results, in which it reported it paid out more money in claims than it received in premium payments. However, despite the losses in auto insurance, State Farm remained financially strong with its profits from selling other insurance products.^[1]

State Farm car insurance coverage

State Farm offers various car insurance coverage options for customers, including:

Collision coverage

This is designed to help you repair your car after an accident. It doesn’t cover noncollision events, like fire, flood, theft, or hitting animals.

Comprehensive coverage

This coverage fills in some of the gaps that collision coverage leaves. It covers events not related to a car accident, whether or not you’re at fault.

Liability coverage

If you cause an accident, this will pay for others’ medical expenses and repairs up to the limit on your policy. This coverage is mandatory in most states.

Car rental and travel expense coverage

This coverage helps pay for a rental car while your car is repaired. Travel expenses will help you pay for food and a place to stay if you’re in an accident 50 or more miles from where you live.

Uninsured/underinsured motor vehicle coverage

Unfortunately, not everyone carries adequate liability insurance. If someone who doesn’t have insurance or doesn’t have enough causes an accident, this coverage pays for your remaining medical and repair bills.

Medical payments coverage

This insurance coverage pays for medical and funeral expenses after an accident.

Additionally, State Farm offers these non-standard coverages:

• Emergency road service coverage: This additional insurance pays for towing and labor when you need a tow, jump start, or tire change on the road.

• Rideshare driver coverage: State Farm’s rideshare coverage provides additional insurance when the service you’re driving for doesn’t. When the app is on and you’re waiting to accept a ride, State Farm’s coverage is active.

How to get a State Farm car insurance quote

You can get a State Farm car insurance quote directly on the State Farm insurance home page. Select “Auto” for your insurance product and enter your ZIP code. Then, you create your Personal Price Plan, which generates an auto insurance quote.

You also can use a quote-comparison platform like Insurify. Although State Farm is a well-known company, insurance prices can vary depending on your personal situation. Using a quote-comparison platform can help you determine which insurance company offers you the best coverage for the best price.

State Farm car insurance cost by state

Car insurance prices vary by state.^[4] Below are the states with the 15 largest populations in the U.S. and their corresponding average monthly rates for State Farm’s full-coverage and liability-only car insurance.

State Farm auto insurance rates by driving history

Your driving history influences your car insurance rates. If you have a clean driving record, you can expect to pay lower average rates than if you had a DUI, speeding ticket, or at-fault accident in the past.^[4] Here’s how driving history can affect State Farm’s average monthly quotes.

State Farm car insurance cost by age

Younger drivers are riskier than older drivers, so they tend to pay more on average for car insurance.^[4] However, once drivers reach 25 years old, their rates drop significantly. Here are State Farm’s average monthly premiums based on driver age.

State Farm car insurance discounts

State Farm insurance, like many other auto insurers, offers several car insurance discounts for drivers to save money. Here are some of the most popular ones:

• Safe driver: State Farm has a program called Drive Safe & Save. You enroll via an app that tracks your driving and receive discounts for enrolling and driving safely. Furthermore, drivers with no moving violations or accidents in the past three years can save on their premiums.

• Steer Clear: This is a program for new drivers or drivers younger than 25. Through this program, you learn how to become a safer driver. If you complete the program requirements and have no at-fault accidents or moving violations, you can save.

• Good student: You can get a good student discount if you’re ranked in the top 20% of your class, have a 3.0 GPA, made the dean’s list, or are on the honor roll.

• Multiple cars: If you insure two or more vehicles at the same address with State Farm, you could qualify for a discount.

• Vehicle safety features: People with cars that have anti-theft devices, passenger restraints, and other safety features can potentially score discounts.

State Farm insurance bundling options

When you purchase home insurance and car insurance policies from the same company, you typically get a discount. State Farm offers a bundling discount for customers who buy auto insurance and home, condo, life, or renters insurance. It advertises savings of up to $1,127 a year on auto and home insurance when you bundle.

State Farm Insurance reviews and ratings

While many people are happy with State Farm’s service, some policyholders have negative reviews as well. Here are some examples of both.

State Farm customer reviews

State Farm has a mix of positive and negative reviews. Some customers state that their experience with State Farm agents is pleasant.

However, State Farm has some low ratings on sites like Trustpilot and Better Business Bureau, where customers express frustration with how the company handles paying out claims.

State Farm ratings

State Farm has earned generally poor ratings from trusted review sites. Here are some of State Farm’s ratings:

• Trustpilot: 1.9 out of 5 stars with 327 reviews

• Sitejabber: 2 out of 5 stars with 112 reviews

• Better Business Bureau: 1 out of 5 stars with 765 reviews

State Farm Insurance vs. other insurance providers

The car insurance market is highly saturated, so here’s how State Farm compares against other insurers in the marketplace.

State Farm vs. Allstate

Allstate is a large insurance company that offers auto, home, renters, life insurance, and more. It’s been in operation for 90 years, almost as long as State Farm. Allstate has an A.M. Best financial strength rating of A+ (Superior), meaning it has the ability to pay out future claims.

Allstate offers more auto insurance discounts than State Farm. For example, Allstate offers an early signing discount when you sign your policy before it becomes effective, an antilock brake discount, and even a new-car discount.

Allstate’s average monthly auto insurance rate is $212 for full-coverage insurance and $146 for liability-only insurance.

State Farm vs. Farmers

Farmers is another large company that offers various products like life, home, renters, and more. It offers standard coverage options for liability, comprehensive, collision, and more, plus a long list of riders for added protection. Additionally, Farmers has many of the same discount options as State Farm, with a few more like alternative fuel vehicle discounts and discounts for paying your premium in full. The average monthly insurance rate for Farmers insurance is $317 for full coverage and $218 for liability-only coverage.

State Farm vs. GEICO

GEICO is a large insurance company that provides auto, homeowners, renters, boat, and business insurance to its customers. GEICO started in 1936, so it’s a very well-known, well-established insurance company, much like State Farm. GEICO, like State Farm, has an A++ A.M. Best rating, meaning it’s financially sound and able to pay out future claims.

State Farm car insurance pros and cons

Here are advantages and disadvantages to consider when reviewing State Farm’s car insurance product:

What is State Farm Drive Safe & Save?

If you enroll in State Farm’s Drive Safe & Save program, it will track and record your driving habits. You have to opt into the program and agree to have State Farm track your driving. The payoff is you could save up to 30% on your premiums. If you want to download the app, text SAVE to 42407.

Filing an auto insurance claim with State Farm Insurance

After an accident or covered event, you can file a claim with your insurance company to request reimbursement up to your policy limits after paying any deductibles.^[5] State Farm recommends using its mobile app to file the claim. When filing a claim, make sure you have all your information handy, such as the date and time of the incident, location of the incident, description of the damages, and more.

Once you fill out this information, you can start a claim, and a State Farm representative will contact you with the next steps.

State Farm car insurance FAQs