Is GEICO A Good Insurance Company? Reviews From Over 16,802 Customers

It was the cheapest deposit to get it started.

I like them, but they're just too expensive.

I have had Geico for a long time, never had a problem. The only claim I have ever had was for my windshield when it caught a rock. They were really good and got my windshield fixed for a reasonable price. I have a pretty new car with the cameras. I just think they are a little high priced, but no complaints with service.

The price is getting out of sight. I have no claims against it, but the monthly rates have gotten to an unreachable point.

Very expensive.

So far, all is good. I found a price I can afford for the type of coverage I needed. Thank you! 👍🏼

Great, competitive price with the flexibility of auto monthly payments.

Great. Easy to file a claim through their app and they are very flexible on payment dates.

In the over 20 years with Geico, I only had one claim. I got hit in the rear, the driver had no insurance, and GEICO paid 100% of the repair needed. No hassle, just courteous, fast service.

They are fine, but I would like them to be cheaper.

I would say I have had an overall good experience.

Paying for a no-fault accident.

It is the best for the money if you purchase online and not through a dealer.

Pretty expensive for less than 5,000 miles per year.

I have GEICO. I had a very small accident and they doubled my insurance for two years. I don’t think that’s fair, considering I’ve had no claims in over 30 years.

GEICO is fine, but the rates are high.

They are overly expensive, and every year without notice, your premium goes up.

Very helpful but insurance is too high in New Jersey.

For now, it's the best insurance company. The only problem I have is that they want to track my movement, and I feel they are intruding on my privacy.

Monthly payments are too high and keep increasing.

Excellent company, policies, discounts, and great service. Our agent in San Antonio, TX was top-notch.

The DriveEasy program sounds like a great resource, but the actual app tracking itself is really finicky, unreliable, and seems to assume that any hard braking, cornering issues, or speed variances are entirely the fault of the driver. It does not factor in the actual reality of responding to the driving environment around you, which ultimately might lead to poor or unfavorable scores so that the discount might not actually be all it's advertised to be.

I'd tell them to just call and see what kind of quote they can get.

I have GEICO. Very pleased with them.

Least expensive of the 8 others with comparable coverage.

They are great. I have a 17-year-old who's driving, and that's the reason Geico increased my premium. Other than that, they're a great company to do business with.

I have not had any issues with Progressive. They are definitely cheaper than GEICO.

Go with Geico, best rates.

I feel like state minimum should be no more than 39 bucks a month, but so far it is the cheapest car insurance I have found. It's a good company.

They have good prices and good customer service.

I have attempted to reduce my costs because I don’t drive more than 50 miles a week. No one responds.

They're great.

Pretty reasonable company.

GEICO is very good. I would recommend it.

I have had them for over 2 years, and the car is getting older, but the prices keep going up. I haven't had any accidents in over 40 years. All insurance is sky high.

Lowest insurance I can find.

I have not had any accidents or violations in 50 years, and yet my rates keep going up as my vehicle gets older. I feel like I'm being penalized for all the people who do have accidents and drive poorly. I drive less than 50 miles a month, and I'm paying far more than I need to. I had to drop comprehensive and collision coverage in order to make my rates affordable.

Geico does their best to give you the lowest car payments and coverage.

Great experience. Saved $600 a year.

I was pleased with the price and experience.

Claims are handled quickly, they have good customer service, and competitive rates.

Great. But when I see what I now believe is mostly BS on pricing, I like them more. No one has beaten their price, even with responses that had less coverage!

Consistently provides the least expensive rate for my coverage, which includes emergency service and rental.

Not bad, but I wish they offered a better premium amount.

The app is very good and easy to use.

GEICO was good, but they were so expensive and I wasn’t able to keep it up.

Good but expensive.

Best customer service and pricing.

Handle everything at a great price and without the Allstate-style hassle. Sticking with them.

We have always had a very good experience with Geico. In general, their prices were always better than anyone we compared them to, and they offered the coverage we need at what I have always thought was a reasonable price. We have only made a few claims with them, but they have always been very prompt in responding to us and helping us handle the claims.

Great coverage and service, a little pricey.

They're very expensive, but when you have a problem they don't delay. Someone will contact you within hours of a claim being filed if it's during the weekdays. They don't reward their accident-free drivers with a decrease in payments, yet they will raise the price. I've been with them about 12-13 years and they have been easy to work with, just too darn expensive.

Great value for great insurance.

No one can beat the price.

Good, but I need a lower price. All claims were done to my car, not by my car. My rates should not have gone up.

No problems at all.

Good but pricey.

They are good overall, but too expensive for my budget!

My satisfied experience with roadside assistance

Geico has been great.

Geico increased my rate by $145.00 per month only 5 months after I started the policy. When I finally navigated the AI phone answering application and spoke to a live representative, they simply stated the rate increase is because they can. I dropped Geico after only 5 months. An $870.00 increase is unacceptable.

I dislike Geico car insurance. I tried unsuccessfully to pay them five times, but they ignored me. My car insurance policy letter said my policy was canceled on 3-13-2026. I was trying to renew for the date of 3-10-2026, starting in late February to be ahead of time. Geico canceled my policy, claiming my bank would not pay, but the bank said Geico did not try. Then, on 3-24-2026 at 12:01 AM, a Geico letter said my policy cancellation was reinstated from the previous cancellation date of 3-13-2026. In 10 minutes, I acquired Progressive car insurance. That day, my bank said Geico accepted my payment. Now I have the difficult task of getting my payment back from Geico, who said twice in letters that my car insurance policy was canceled.

I will be looking to change soon. GEICO is way too expensive.

The cost of a 6-month policy is the lowest I've been able to find. Every other insurer has yet to match or beat it. It came with a little more coverage than any other insurer has offered. Although they give you a discount for initiating Easy Drive, which monitors one's driving and driving habits, the app is so messed up (as in making outrageous claims of unsafe driving), I know I cannot expect them to offer to continue the discount or increase it at the end of the term when the app makes a report, or they review the driving data collected. The app is NOT trustworthy because of its flawed and erroneous assumptions. I could not believe it admonished my driving because it found an app open on my phone. "Yeah, the app Easy Drive which they insist one have open during trips," so that it can take in and record the data. Easy Drive is a joke. When I read the first report I looked at, I wondered if the report stated what it stated so that I would be found ineligible for a continued discount. After reading a couple of other reports, I am convinced this tongue-in-cheek accusation of mine to be a fact. My driving record is, after 45 years of driving, immaculate. Yet insurance companies want nearly 500 USD or more for a 6-month STATE MINIMUMS LIABILITY ONLY policy. I have proven that I am not a liability to them. When are insurers going to appreciate me for that?

They raised my policy from $234 to $372 without any prior notice.

Long-time client. Perfect driving record. Retired senior over 75, disabled wounded veteran. Geico stabs the elderly in the back, constantly. Geico refuses safe driver discounts to the elderly with perfect records. They do this to charge more (not unlike many other insurance companies) to pay for losses incurred by poor drivers. If you're late, you're fined $20. No rebuttal. Geico has to constantly advertise, spending millions as many veterans and seniors are leaving.

I thought it was mediocre. They wanted me to take photos. They wanted me to take my car to a different repair shop than the one I usually use. After calling my usual repair shop, I was informed of the difficult process some insurance companies (not necessarily GEICO) use about using off-market parts, etc. Eventually, GEICO gave in to my requests.

The cost is too high.

Just canceled GEICO. Without warning, the monthly fee went from $275 to $424. I’ve had no accidents. Ridiculous.

Very poor ability to offer discounts. Their equipment to monitor driving habits is so antiquated that they keep pestering you about it when they are trying to boost their given price. The equipment is very buggy and will not work in this state, but they keep pestering you.

Don't use them as my insurance climbed from $112.00 to $147.00 with no tickets or accidents on my record. I was given ZERO warning that my rates had increased and no explanation as to why.

I have to say that GEICO responds quickly to an accident, but they are way overpriced. I thought if I stayed with them a little longer, the policy price would get better. Little did I know, it doesn’t work like that, and I’m 67 years old. All they worry about is getting their money, so this year I’m pretty sure I’m changing insurance companies. If it means getting rid of my car, at least I won’t have a car payment and I won’t have to worry about renewing insurance.

They doubled my rate with a clean record because of my age.

This company doesn't give me any options. They increase their policies and prices without any explanation to customers.

I feel like if you have full coverage and your car gets stolen and destroyed to where it's not even drivable, you should definitely get 30 days of rental car coverage, because that's what comes with it. But if they declare it a total loss, they only give you 3 days, which is not enough time to buy anything. And then you cannot buy anything with only four thousand dollars. All the items that were stolen from inside the car equaled about six thousand dollars, and I did not get compensated for them. Also, your prices are very, very high.

Very expensive and rising prices.

Extremely expensive and no incentive to stay with them.

I bought a new vehicle and expected to see a reduction in premiums, but I was wrong. My policy more than doubled.

They lied to me when I had an accident and I was deemed 10% at fault. They promised I wouldn’t get a rate hike. That’s true… they dropped me.

Prices are very high considering we have no tickets and the cars are not driven much at all.

Geico is okay, but I'm paying too much money. I'm paying $174 a month. I like Geico, but I wish I was paying less than that.

Do not buy. They don’t want to help you with a claim. They add their own coverage that is not in the policy. Very hard to get a hold of an adjuster if you need them.

Poor. Quoting me over a thousand a month? No thanks. Went to Progressive instead.

I'm not going to use them again. They raise the price every time I have to renew. It's ridiculous to pay as much as I do for simple liability only.

Geico’s prices are higher than any other insurance despite their advertising of low prices.

Geico used to be a great insurance company that offered the best customer care. Over the last 10 to 15 years, they have become like all companies, greedy and money-hungry. I have been with Geico for over 20 years just for their caring attitude; they outshined most companies. It's not like that anymore. They have become a greedy company with very poor customer care and very high prices, with a 'pay it or lose it' attitude. After all these years, I'm leaving and will give my money to a different company.

I have been with them for over 10 years, and after one minor accident, my monthly premium has increased by $125.

For the age of my vehicle and not having full coverage, it's too much money.

I have multiple insurance companies currently. Geico needs better training for their representatives. Don’t tell customers one thing and then tell the consumer the exact opposite from the next representative. I will never use Geico again, even though they are almost 50% cheaper than State Farm, Allstate, or Progressive.

I informed them that they had my lot number wrong, and now I have to pay $25 more a month.

Very expensive for very low coverage.

I've heard the longer you stay with a vehicle insurance policy, the more they keep charging you. This seems to be the case with Geico.

I didn't have a discount with them the whole time I was with them. Every year my insurance went up, and when I asked them why, they told me that was their policy.

Started out well, but the price increased regularly with no claims, no accidents, and no tickets. It more than doubled in 8 years!

Huge increase every 6 months, even though I had no claims for 17 years!

Mediocre. I had 4 non-fault accidents, 2 hit-and-run accidents ($500 deductible each, not my fault!), and 2 accidents (100% the other driver's fault, not my fault!), and they raised my insurance cost! 😞 I have been insured with GEICO for almost 10 years. Not happy, but I must keep insured by law!

Roadside service is great. Price is high. Customer service is good.

Better coverage and lower price than Geico. Highly recommend.

I am disappointed with Geico. After being a customer for 22 years with 3 kids and 3 cars, they canceled my policy as I was searching for a new carrier.

If you want to pay a high cost for full coverage, pick Geico and Progressive.

After 2 accidents, and I'm a very careful driver. I can't tell you the last time I had a ticket. I'm on a fixed income, and now my rates have skyrocketed. I'm 64 years old. I need to find cheaper insurance.

Too expensive for basic coverage.

$2600 a year is too high. I've only had one accident with this car, and it was a single at-fault incident.

It is very expensive; the Geico Auto help is very good.

Make sure they explain the policy thoroughly before you sign!

It's too expensive for the bare minimum coverage.

I have no online access. I don't receive emails. The policy is way too high for a 2021 car and good driving record. Almost $300!

Geico has been steadily raising our rate, and we have no accidents or tickets. I went to switch to Progressive, who saved me a considerable amount of money, but when my wife got on with Geico to cancel, they said we were on an old system and she could beat Progressive by $100. My wife said yes, and we are paid for the year. I would have happily paid Progressive the extra $100 to get away from Geico.

I was drawn in with a low rate, then they increased it on me in 3 months.

Expensive, good service, very good mobile access.

My car was hit in the US Bank parking lot while parked. I filed a claim but have heard nothing from Geico.

Geico quoted me a 6-month price. I paid the bill, then they raised it by $300 after I had canceled my current insurance. I would never recommend GEICO.

Great deal for a couple of years, and then the price nearly doubled.

Very, very hard to work through. We have an antique computer and cannot print PDF files, on and on. Your claim reps were very good. I asked them to send everything through the US mail, which they have so far. We had a very hard time with the safe drivers school as my computer system does not seem up to the needs. Anyway, got through it and hopefully y'all have received a copy. Been with you for 40 years, so we do think well of you.

Make sure you know the final price is the one quoted. Geico nickeled and dimed us after we agreed on a policy fee.

Geico was very good until I was able to get a premium from another insurance company for half the price.

Geico was fine for 22 years! Then my son used my car while visiting from Florida and got in an accident. They covered me just fine, BUT 2 months after the accident, they raised my rate from $130/month to $330/month. I called to discuss and was told I had to prove my son didn’t live with me. I provided his apartment lease, a paystub, a Florida bank account, and a Florida driver's license, but none of it mattered. They would not remove him from my policy. After 22 years with nothing but a few windshield claims, they increased my rate significantly, so I had to switch.

I started paying $168 with GEICO, and now it's $296. I've been with GEICO for over 5 years. Not worth it.

Geico raised my rate without providing an explanation.

Not great. The price was really too high in the beginning. Now they want to increase it because one person doesn’t use the Drive Easy app, as it’s too hard to stay connected to it.