The General vs. other insurance providers
Choosing the right car insurance provider can be difficult in this highly saturated market. Here’s a look at how The General compares to the competition.
The General vs. Allstate
Allstate is one of the largest insurance companies by market share.[2] It also offers more coverage options than you’ll find with The General. Not only does it offer liability coverage to meet state minimums, but it also offers options like uninsured and underinsured motorist coverage, medical payments coverage, and personal umbrella policies. Allstate also offers more discounts than the General, including discounts for safety equipment installed on your vehicle.
Allstate’s average premiums are cheaper than The General’s, with $212 a month for full-coverage insurance and $146 for liability-only insurance. The General’s average monthly quotes are $451 for full-coverage and $259 for liability-only insurance.
The General vs. Liberty Mutual

Like other insurers, Liberty Mutual has an edge over The General because of its long list of advertised discounts, making it easy for drivers to see how they may save on car insurance costs. However, the two companies are similar in that they both have an A rating from A.M. Best, indicating their strong financial stability and abilities to pay out claims.
Drivers may find cheaper rates with Liberty Mutual. The General’s average monthly premiums are $451 for full coverage and $259 for liability-only insurance, while Liberty Mutual’s are $284 for full coverage and $198 for liability-only insurance.
The General vs. Progressive

Progressive is one of the largest auto insurance companies in the U.S by market share.[2] The insurance giant offers more coverage types than The General, including optional coverages like rental car reimbursement, roadside assistance, and rideshare coverage.
The average monthly premium for Progressive liability-only coverage is $161 — almost $100 less than The General.
The General car insurance pros and cons
Before choosing an auto insurance policy from The General, consider some of its pros and cons:
Pros
Insurance for high-risk drivers: The General offers coverage options for individuals with prior violations.
SR-22 insurance: The General offers SR-22 filings in most states.
Mobile app: Customers can use the mobile app to file claims, make payments, and access their accounts.
Cons
Not available everywhere: The General isn’t available in all states.
No bundling discount: The General doesn’t offer discounts for carrying multiple insurance policies with the company.
Limited advertised coverage options: The company doesn’t offer many coverage options past collision and comprehensive advertised on its website.
Filing an auto insurance claim with The General
An auto insurance claim is a request by the policyholder for compensation for a covered loss or event. If you’re in a car accident, and it’s not your fault, your insurance company provides financial help up to the policy limits for covered damages and loss, depending on your state.
Customers can file an auto insurance claim with The General online, by phone, or through its mobile app. When filing a claim, document the incident by taking photos. Share details about the incident and other pertinent information with the claims department.
Once you’ve filed a claim, an insurance adjustor will gather facts and documentation about the accident and decide whether it’s covered. Once it determines fault, The General will negotiate with the other insurance companies to determine which company will pay for damages and additional costs.
See More: Car Insurance Claims Process: What to Expect and How to File a Claim