Western General has been offering its customers exceptional service for over 45 years! Their policy features and benefits include:
Founded in 1971, Western General Insurance Company provides commercial and non-standard, personal auto insurance through a network of independent agents in 16 states across America including California. Western General’s operates under the motto, “Great service is our standard, not the exception.”
Personal service is outstanding! In age of advanced technology they still have people to answer questions and help
Terrible customer service! Very rude agents, and just unprofessionalism all around. When trying to get answers from representatives they give you a tone like your annoying them. Have been waiting for a claim for over a month have been given different explanations every time. Really sad that the company you trust with your insurance liability are the ones that are most against you trying to get your car claim submitted when you are the one who was hit by a distracted driver. My advice if your thinking about going with WESTERN GENERAL keep shopping around to hopefully avoid this problem for your selves.