4.8out of 3,000+ reviews

Direct Auto - Car Insurance

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Last Updated February 1, 2022

Click here for our full review of Direct Auto car insurance quotes, discounts, and coverages.

Direct Auto Auto Insurance Quotes

StateAverage Monthly Cost
Oregon$152
Virginia$203
Connecticut$315
Delaware$455
Missouri$173
Arkansas$158
Indiana$134
Louisiana$262
West Virginia$228
Texas$203
Wisconsin$164
Illinois$142
Colorado$198
Alabama$134
Georgia$236
Arizona$206
North Carolina$63
Pennsylvania$168
Kansas$208
Mississippi$169
Maryland$332
Tennessee$120
Washington$184
Ohio$145
Oklahoma$162
South Carolina$219
Florida$184

Ratings

Direct Auto Ratings
BrandRatingsUser reviews
Insurify
3.4
26

Discounts

The largest discounts from Direct Auto are: Military, Multiple Vehicle, Prior carrier

Carrier Discounts
Discount %
25%
25%
25%
25%
20%
15%
10%
10%
6%
5%
5%
5%
5%
MilitaryMultiple VehiclePrior carrierProvider SwitchPolicy Update/ExtensionHome OwnerGood DriverGood StudentWelcome Back CreditSenior AdultLow MileageMultiple PolicyAffinity group
Discount Group
Discount TypeDiscount %
Militaryup to 25%
Multiple Vehicleup to 25%
Prior carrierup to 25%
Provider Switchup to 25%
Policy Update/Extensionup to 20%
Home Ownerup to 15%
Good Driverup to 10%
Good Studentup to 10%
Welcome Back Creditup to 6%
Senior Adultup to 5%
Low Mileageup to 5%
Multiple Policyup to 5%
Affinity groupup to 5%
Paid in fullVaries

Payment methods

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    Automatic Online Payment
    Info
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    Credit Card Payment
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    Debit Card Payments
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    Electronic Check
    Info
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    Mail Payment
    Info
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    Multi-Payment Installment Plans
    Info
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    Online Payment
    Info
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    Phone Payment
    Info
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    Prepayment
    Info
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    Text Payment
    Info
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    Cash Payment
    Info
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    In Person Payment
    Info
  • complete-tick.svg
    Pay Through Your Agent
    Info

Features and Services

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    24/7 service
  • benefit/roadside-assistance.svg
    Roadside assistance
  • benefit/flexible-payment.svg
    Flexible / convenient payments
  • benefit/online-portal.svg
    Online account management

Car Insurance Coverage

Not seeing the state you're looking for? See all states here.

Optional Coverage

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    Rental Reimbursement
    Info
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    Roadside Assistance
    Info
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    Accidental Death, Dismemberment, Disability
    Info

Direct Auto Insurance by State

SR‌-22 Insurance by State

Direct Auto Insurance Products

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Car Insurance
products/life.svg
Life Insurance

FAQs - Direct Auto Car Insurance

How does Insurify work?

Insurify lets you freely compare accurate car insurance quotes and discounts from top national and regional insurance companies in a matter of minutes. You can choose between coverage levels and adjust deductibles to ensure you're not just getting the cheapest policy, but the most appropriate one, too. Users save an average of $489 a year when they buy a new insurance policy through Insurify.

How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Company History

Direct Auto Insurance (formerly Direct General) is an insurance company that offers a variety of products, including personal and commercial auto insurance, motorcycle insurance, and term life insurance. 

Direct Auto offers insurance policies in the following states: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas, and Virginia. 

Contact Information

Headquarters address: 1281 Murfreesboro Pike, Nashville, TN 37217

Phone number: (615) 399-4700

Website: www.directauto.com

How to cancel your Direct Auto Car Insurance Policy

You can cancel your coverage with your agent, by emailing customer service, or by faxing a handwritten statement to 877-622-7338. Any cancellation request must include your full name, policy number, address, date of birth, and the date on which you'd like your policy cancelled. You should also include an explanation of your request.

Direct Auto Reviews

3.4
5 Stars
46 %
4 Stars
8 %
3 Stars
12 %
2 Stars
12 %
1 Star
23 %

Most Positive Review

By Patricia
Great price can do everything online but also has local offices

Most Critical Review

By Mike
Upon getting my policy I noticed it did not have comp & coll on it as I was believed it to be & when I wanted it added they said it would be $ 209 a month not the $ 117.53 as I was believed it to be . so I'm still at direct but looking around . I need full coverage below $200.00 a month and direct said they can't do it less then $ 209.00 I'm disabled & on limited monthly income .

All Reviews

Showing 1 - 10 out of 26 Reviews
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Read reviews that mention

Maria
J Yeargain
Miss Mary Williams of in Jacksonville Arkansas assisted us thoroughly she was fantastic and answered all her questions concisely she is a true professional we thank her greatly
Fred
Kevin did an excellent job with my every needs for my son’s insurance.intelligent informative and nice guy.
Amber Lytle
Don’t deal with these people there awful they took out 584.06 in one month when our payment in only 292.03 but they aren’t very friendly and make you jump through hoops to get money back save yourself the heartache and the headache and go somewhere else
Jesse Redmon
To whom this may concern. My name as you can see is Jesse Redmon and I have been a direct auto customer for more than a year now. And today I made a payment by phone to a Jacgueline Smith in Birmingham Ala. And I just want to take the time to Express how much I enjoyed the professional service that I received. Jackie was such a pleasure and professional representative. Please Express my profound thanks to her for a job well done. Thanks so very much, for your time.
Ashley
Great customer service at the location on union ave memphis tn.. Very quick and efficient! Ann was very helpful to me.. Thanks
Jenny
My husband called for a quote. A representative answered and kept calling him " Hon". She seemed confused taking calls and told him she made some mistake on her end. Then the rep asked for my husband's phone number for an immediate call back, but of course never followed through. I sure wouldn't trust this company after that call.
Earl
tonya harding and thatB.H. from Texas Really
Emanuel Escandon
Ms. Claudia Ramirez was very helpful to me in starting my policy. Great customer service, well explained coverage!!! definitely will be referring friends and family over
Billy
Them all right
Showing 1 - 10 out of 26 reviews

Direct Auto Car Insurance Information

Insurify Composite Score0
Number of discounts14
Number of reviews26
User Rating3.4

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.