Direct Auto Car Insurance
3.4
Direct Auto Car Insurance Information
| Insurify Composite Score | -- | Number of discounts | 14 | Number of reviews | 18 | User Rating | 3.4 | A.M. Best |
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Standard & Poor’s |
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Discounts
The largest discounts from Direct Auto are: Military Discount, Provider Switch Discount, Prior carrier discount
| Discount Type | Discount % |
|---|---|
| Military Discount | up to 25% |
| Provider Switch Discount | up to 25% |
| Prior carrier discount | up to 25% |
| Multiple Vehicle Discount | up to 25% |
| Policy Update/Extension Discount | up to 20% |
| Home Owner Discount | up to 15% |
| Good Driver Discount | up to 10% |
| Good Student Discount | up to 10% |
| Welcome Back Credit Discount | up to 6% |
| Affinity group discount | up to 5% |
| Low Mileage Discount | up to 5% |
| Multiple Policy Discount | up to 5% |
| Senior Adult Discount | up to 5% |
| Paid in full discount | Varies |
Payment Methods
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Online Payment
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Text Payment
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Phone Payment
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In Person Payment
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Credit Card Payment
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Debit Card Payments
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Automatic Online Payment
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Cash Payment
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Mail Payment
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Multi-Payment Installment Plans
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Prepayment
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Pay Through Your Agent
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Electronic Check
Features and Services
Signature features offered by Direct Auto include flexible payment options and a variety of coverage options.
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24/7 service
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Roadside assistance
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Flexible / convenient payments
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Online account management
Car Insurance Coverage
Optional Coverage
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Rental Reimbursement
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Roadside Assistance
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Accidental Death, Dismemberment, Disability
Direct Auto Insurance by State
SR-22 Insurance by State
Direct Auto Insurance Products
Car Insurance
Life Insurance
FAQs - Direct Auto Car Insurance
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Company History
Direct Auto Insurance (formerly Direct General) is an insurance company that offers a variety of products, including personal and commercial auto insurance, motorcycle insurance, and term life insurance.
Direct Auto offers insurance policies in the following states: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Contact Information
Headquarters address: 1281 Murfreesboro Pike, Nashville, TN 37217
Phone number: (615) 399-4700
Website: www.directauto.com
How to Cancel Your Direct Auto Car Insurance Policy
You can cancel your coverage with your agent, by emailing customer service, or by faxing a handwritten statement to 877-622-7338. Any cancellation request must include your full name, policy number, address, date of birth, and the date on which you'd like your policy cancelled. You should also include an explanation of your request.
Direct Auto Reviews
Most Positive Review
Great price can do everything online but also has local offices
Most Critical Review
February 7, 2018
Upon getting my policy I noticed it did not have comp & coll on it as I was believed it to be & when I wanted it added they said it would be $ 209 a month not the $ 117.53 as I was believed it to be . so I'm still at direct but looking around . I need full coverage below $200.00 a month and direct said they can't do it less then $ 209.00 I'm disabled & on limited monthly income .
March 17, 2018