|Claim Servicing||About average|
|Estimation Process||Better than most|
|First Notice of Loss (FNOL)||Better than most|
|Overall Satisfaction||Better than most|
|Rental Experience||The rest|
|Repair Process||About average|
|Settlement||Better than most|
|New England||795||The rest|
|North Central||816||The rest|
|Mobile App (iOS)|
|Mobile App (Android)|
|Standard & Poor's||A|
The largest discounts from Hanover are: Prepay, Anti-Theft Device, Passive Restraint
|Discount Type||Discount %|
|Student Away at School||Varies|
|Paid in full||Varies|
Headquartered in Worcester, Massachusetts, The Hanover Insurance Group, Inc. (also known as THG) was founded in 1852. Hanover is a holding company to several property and casualty insurance companies, making it one of the largest insurance businesses in the United States.
The Hanover specializes in both personal and business insurance services, from auto and home insurance to small commercial and middle-market products. Its personal insurance products include auto, home, umbrella, watercraft, RV, and valuables insurance. Business products include services for small and mid-sized businesses, and specialty lines spanning verticals like cyber, healthcare, marine, and surety.
The Hanover operates through a select group of independent agents.
Headquarters address: 440 Lincoln Street Worcester, MA 01653
Phone number: (508) 855-1000
|Insurify Composite Score||76|
|Number of discounts||12|
|Number of reviews||28|
|Standard & Poor's||A|
The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.
Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews.
With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.