Hanover Car Insurance

4.5 2 reviews
You're shopping in zipcode 79504 Change


InsurifyComposite Score
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Estimation Process Better than most
Claim Servicing About average
First Notice of Loss (FNOL) Better than most
Repair Process About average
Overall Satisfaction Better than most
Rental Experience The rest
Settlement Better than most
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
New England 795 The rest
North Central 816 The rest
Hanover Mobile App Ratings
Brand Ratings User reviews
Full Star Full Star Full Star Half Star Empty Star 3.7
Full Star Full Star Full Star Full Star Half Star 4.4
Financial Ratings
Company Name Ratings
A.M. Best A
Standard & Poor's A
Fitch A
Moody's A3


The largest discounts from Hanover are: Prepay Discount, Anti-lock Brake Discount, Paid in full discount

Discount Type Discount %
Prepay Discount Varies
Anti-lock Brake Discount Varies
Paid in full discount Varies
Multiple Policy Discount Varies
Student Away at School Discount Varies
Good Student Discount Varies
Provider Switch Discount Varies
Defensive Driver Discount Varies
Multiple Vehicle Discount Varies
Passive Restraint Discount Varies
Anti-Theft Device Discount Varies
Preferred payment discount Varies

Payment Methods

  • Complete Tick Online Payment
  • Complete Tick Phone Payment -IVR
  • Complete Tick Automatic Online Payments
  • Complete Tick Electronic Check
  • Complete Tick Debit Card Payments
  • Complete Tick Mail Payment

Features and Services

  • 24/7 service 24/7 service
  • Online account management Online account management
  • Roadside assistance Roadside assistance
  • Enhanced towing & substitute coverage Enhanced towing & substitute coverage
  • Accident forgiveness Accident forgiveness

Optional Coverage

  • Complete Tick Accident Forgiveness
  • Complete Tick Vanishing Deductible
  • Complete Tick Road Side Assistance
  • Complete Tick Rental Reimbursment
  • Complete Tick Glass Coverage
  • Complete Tick New Car Replacement Coverage
  • Complete Tick Original Equiptment Manufacturer Coverage
  • Complete Tick Emergency Assistance Coverage
  • Complete Tick Pet Coverage
  • Complete Tick Loss of Use Coverage
  • Complete Tick Accidental Death, Dismemberment, Disability

Hanover Insurance Products

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Company History

Headquartered in Worcester, Massachusetts, Hanover Insurance Group was founded in 1852. The company is a holding company to several property and casualty insurance companies, making Hanover Insurance Group one of the largest insurance business in the country. They specialize in both business and personal insurance services, from auto and home insurance, to small commercial and middle market products.

Hanover Reviews

5 Stars
50% Complete
4 Stars
50% Complete
Most Positive Review
By Anthony
October 23, 2017

Great custo.er service

Most Recent Review
By James
February 23, 2018

The curtion people and service I've received.