Hanover - Car Insurance

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4.8 Rating

2,700 Reviews

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Last Updated: January 2022
Click here for our full review of Hanover car insurance quotes, discounts, and coverages.



Composite Score
What is this?
U.S Auto Insurance Claims Satisfaction Study (2018)
Claim ServicingAbout average
Estimation ProcessBetter than most
First Notice of Loss (FNOL)Better than most
Overall SatisfactionBetter than most
Rental ExperienceThe rest
Repair ProcessAbout average
SettlementBetter than most
J.D. Power Ratings by Region (out of 1000)
RegionRatingsState Average
New England795The rest
North Central816The rest
Hanover Ratings
BrandRatingsUser reviews
Mobile App (iOS)
Mobile App (Android)
Trust Pilot
Trustpilot score: 5.0
TrustScore 5
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA
Standard & Poor'sA


The largest discounts from Hanover are: Prepay, Anti-Theft Device, Passive Restraint

Carrier Discounts
Discount %
Discount Group
Discount TypeDiscount %
Anti-Theft DeviceVaries
Passive RestraintVaries
Multiple VehicleVaries
Defensive DriverVaries
Provider SwitchVaries
Good StudentVaries
Student Away at SchoolVaries
Multiple PolicyVaries
Paid in fullVaries
Anti-lock BrakeVaries
Preferred paymentVaries

Payment methods

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    Automatic Online Payment
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    Debit Card Payments
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    Electronic Check
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    Mail Payment
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    Online Payment
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    Phone Payment

Features and Services


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    24/7 service
  • benefit/accident-forgiveness.svg
    Accident forgiveness
  • benefit/roadside-assistance.svg
    Roadside assistance
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    Online account management
  • benefit/towing.svg
    Enhanced towing & substitute coverage

Optional Coverage

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    Accident Forgiveness
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    Vanishing Deductible
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    Roadside Assistance
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    Rental Reimbursement
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    Glass Coverage
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    New Car Replacement Coverage
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    Original Equipment Manufacturer Coverage
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    Emergency Assistance Coverage
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    Pet Coverage
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    Loss of Use Coverage
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    Accidental Death, Dismemberment, Disability

Hanover Insurance by State

Hanover Insurance Products

Home Insurance
Car Insurance

FAQs - Hanover Car Insurance

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How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare Hanover to GEICO

Hanover vs GEICO

Company History

Headquartered in Worcester, Massachusetts, The Hanover Insurance Group, Inc. (also known as THG) was founded in 1852. Hanover is a holding company to several property and casualty insurance companies, making it one of the largest insurance businesses in the United States.

The Hanover specializes in both personal and business insurance services, from auto and home insurance to small commercial and middle-market products. Its personal insurance products include auto, home, umbrella, watercraft, RV, and valuables insurance. Business products include services for small and mid-sized businesses, and specialty lines spanning verticals like cyber, healthcare, marine, and surety. 

The Hanover operates through a select group of independent agents. 

Contact Information

Headquarters address: 440 Lincoln Street Worcester, MA 01653

Phone number: (508) 855-1000

Website: www.hanover.com


Hanover Reviews

5 Stars
29 %
4 Stars
7 %
1 Star
64 %

Most Positive Review

By Anthony
Great custo.er service

Latest Review

By Karl M

All Reviews

Showing 1 - 10 out of 28 Reviews
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Karl M
Sarah B
Dan S
Good service, great prices.
They have been great up until the time they noticed me of non renewal
Kelli G.
Dawn C
Showing 1 - 10 out of 28 reviews

Hanover Car Insurance Information

Insurify Composite Score76
Number of discounts12
Number of reviews28
User Rating2.4
A.M. BestA
Standard & Poor'sA


The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.