CSAA Car Insurance

3.6 133 reviews
You're shopping in zipcode 79504 Change


InsurifyComposite Score
U.S Auto Insurance Shopping Study (2018)
Options Results
Call Center Representative Among the best
Policy Offerings About average
Local Agent Better than most
Insurer Website The rest
Pricing Better than most
Overall Satisfaction Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Estimation Process About average
Claim Servicing The rest
First Notice of Loss (FNOL) The rest
Repair Process Better than most
Overall Satisfaction About average
Rental Experience The rest
Settlement About average
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
Southwest 839 Among the best
California 814 About average
Mid-Atlantic 816 The rest
CSAA Mobile App Ratings
Brand Ratings User reviews
Full Star Full Star Half Star Empty Star Empty Star 2.8
Full Star Full Star Full Star Full Star Half Star 4.1
Financial Ratings
Company Name Ratings
A.M. Best A


The largest discounts from CSAA are: Student Away at School Discount, Multiple Vehicle Discount, Multiple Policy Discount

Discount Type Discount %
Student Away at School Discount up to 47%
Multiple Vehicle Discount up to 27%
Multiple Policy Discount up to 20%
Good Driver Discount up to 20%
Low Mileage Discount up to 19%
Home Owner Discount up to 16%
Good Student Discount up to 14%
Professional organization discount up to 7%
Loyalty Discount up to 6%
Organization Discount up to 5%
Driving training discount up to 5%

Payment Methods

  • Complete Tick Online Payment
  • Complete Tick Automatic Online Payments
  • Complete Tick Credit Card Payment
  • Complete Tick Debit Card Payments

Features and Services

  • Roadside assistance Roadside assistance
  • 24/7 service 24/7 service
  • Mobile app Mobile app
  • Policy bundling discounts Policy bundling discounts
  • Online account management Online account management
  • Loyalty rewards program Loyalty rewards program

Optional Coverage

  • Complete Tick Road Side Assistance
  • Complete Tick First Aid Reimbursement
  • Complete Tick Rental Reimbursment
  • Complete Tick Antique or Collector Car Insurance
  • Complete Tick Umbrella Policy

CSAA Insurance Products

Compare Related Companies

Company History

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CSAA Reviews

5 Stars
50% Complete
4 Stars
6% Complete
3 Stars
18% Complete
2 Stars
3% Complete
1 Star
21% Complete
Most Positive Review
By Tiffany
October 25, 2017

It's a great company. Always kind and helpful. No issues so far.

Most Critical Review
By Linda
January 24, 2018

they are very expensive and i felt they penalized me for an accident claim against my medical payments for an accident that was not my fault. I never authorized a claim be made against my insurance company and I don't know who made the claim but I felt I was penalized anyway.