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Merchants

Merchants Car Insurance

Full Star Half Star Empty Star Empty Star Empty Star 1.5
2 reviews
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Merchants Car Insurance Information

Insurify Composite Score --
Number of discounts 3
Number of reviews 2
User Rating 1.5
A.M. Best
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As we work together to slow the spread of COVID-19, state insurance commissions and insurance providers are constantly changing regulations and practices surrounding monthly payments, claim payouts, and more. To stay up to date with the latest on auto insurance reimbursements in your area, be sure to check with your state’s insurance commission and your current auto insurance provider.
If your driving habits have changed due to COVID-19, find a new, cheaper, ready-to-buy auto insurance policy on Insurify by comparing dozens of quotes at once.

Ratings

InsurifyComposite Score
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Merchants Ratings
Brand Ratings User reviews
Insurify
Full Star Half Star Empty Star Empty Star Empty Star 1.5
2

Discounts

The largest discounts from Merchants are: Good Student Discount, Paid in full discount, Multiple Policy Discount

Discount Type Discount %
Good Student Discount Varies
Paid in full discount Varies
Multiple Policy Discount Varies

Payment Methods

  • Complete Tick Online Payment
  • Complete Tick Electronic Check
  • Complete Tick Credit Card Payment
  • Complete Tick Mobile App Payments

Features and Services

  • Roadside assistance Roadside assistance
  • Flexible / convenient payments Flexible / convenient payments
  • Mobile app Mobile app
  • Online account management Online account management
  • 24/7 service 24/7 service

Car Insurance Coverage

  • Massachusetts

  • Michigan

  • New Hampshire

  • New Jersey

  • New York

  • Ohio

  • Pennsylvania

  • Vermont

Not seeing the state you're looking for? See all states here.

Optional Coverage

  • Complete Tick Roadside Assistance
  • Complete Tick First Aid Reimbursement
  • Complete Tick Emergency Assistance Coverage
  • Complete Tick Original Equipment Manufacturer Coverage
  • Complete Tick Vanishing Deductible
  • Complete Tick Emergency Lockout Coverage
  • Complete Tick Airbag Replacement Coverage

Merchants Insurance by State

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Merchants Insurance Products

auto  Car Insurance

FAQs - Merchants Car Insurance

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Compare Merchants to GEICO

  • Merchants vs GEICO

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Company History

Since its founding in 1918, Merchants Insurance Group has provided coverage to personal and commercial policyholders.

Today, Merchants Insurance Group consists of Merchants Mutual Insurance Company, Merchants Preferred Insurance Company, and Merchants National Insurance Company. 

Merchants Mutual Insurance Company is Merchants' P&C insurance subsidiary. It partners directly with a network of over 1,000 independent insurance agents. 

Merchants provides both personal and commercial property and casualty insurance across the Northeast and North Central United States, including New York, Massachusetts, Michigan, New Hampshire, New Jersey, Ohio, Pennsylvania, Rhode Island, and Vermont. 

Products offered include personal lines of auto insurance and homeowners insurance as well as commercial insurance for business owners. 

Contact Information

Headquarters address: 250 Main Street, Buffalo, NY 14202

Phone number: 1 (800) 462-1077

Website: www.merchantsgroup.com

Merchants Reviews

★ ★★ ★★
1.5
2 user reviews
2 Stars
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Write a Review
Most Helpful Review
★ ★★ ★★
By Christopher G.
August 14, 2017

I had to make a payment over the phone as my payment was late and my policy was in jeopardy of cancelling on me within 15 days. I called and made this transaction with Courtney. after my transaction was made. (paid in full) I was given a confirmation number. In addition, I asked for a receipt either by email or regular mail. Courtney told me Merchants doesn't do that! So i again requested a simple receipt because I think when you give some entity over 1400 dollars you should get a receipt. RIGHT??? nope. I got threatened that she would cancel the payment and I can get a receipt from my agent... no fair and not a good way to do business. can i please have a receipt???

Most Recent Review
★ ★★ ★★
By Christopher G.
August 14, 2017

I had to make a payment over the phone as my payment was late and my policy was in jeopardy of cancelling on me within 15 days. I called and made this transaction with Courtney. after my transaction was made. (paid in full) I was given a confirmation number. In addition, I asked for a receipt either by email or regular mail. Courtney told me Merchants doesn't do that! So i again requested a simple receipt because I think when you give some entity over 1400 dollars you should get a receipt. RIGHT??? nope. I got threatened that she would cancel the payment and I can get a receipt from my agent... no fair and not a good way to do business. can i please have a receipt???

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