4.8out of 3,000+ reviews

Main Street America - Car Insurance

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Updated February 1, 2022


Main Street America Ratings
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The largest discounts from Main Street America are: Multiple Policy, Multiple Vehicle, Anti-lock Brake

Carrier Discounts
Discount %
Discount Group
Discount TypeDiscount %
Multiple PolicyVaries
Multiple VehicleVaries
Anti-lock BrakeVaries
Anti-Theft DeviceVaries
Passive RestraintVaries
Accident FreeVaries
Good StudentVaries
Driving trainingVaries

Payment methods

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    Electronic Check
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    Mail Payment
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    Online Payment
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    Phone Payment

Features and Services

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    24/7 service
  • benefit/flexible-payment.svg
    Flexible / convenient payments

Optional Coverage

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    Rental Reimbursement
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    Airbag Replacement Coverage
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    Glass Coverage
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    Original Equipment Manufacturer Coverage
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    New Car Replacement Coverage

FAQs - Main Street America Car Insurance

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How is Insurify different from other insurance quote comparison sites?

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Company History

Founded in 1923, The Main Street America Group has provided coverage for nearly 100 years. The insurance group is headquartered in Jacksonville, Florida. 

Main Street America provides both commercial and personal insurance. Specializing in property and casualty insurance, Main Street America's products range from auto insurance, homeowners insurance, and umbrella insurance to small business insurance (including commercial auto coverage and workers' compensation). It operates through a network of independent agents across 37 states. Main Street America offers surety bonds in 47 states. 

The Main Street America Group is a holding company that is comprised of the following writing companies: Austin Mutual Insurance Company; Grain Dealers Mutual Insurance Company; Main Street America Assurance Company; Main Street America Protection Insurance Company; MSA Insurance Company of South Carolina; NGM Insurance Company; Old Dominion Insurance Company; and Spring Valley Mutual Insurance Company. 

Contact Information

Headquarters address: 4601 Touchton Rd E Ste 3400 Jacksonville, FL 32246

Phone number: 1 (800) 258-5310

Website: www.msagroup.com

Main Street America Reviews

5 Stars
25 %
4 Stars
6 %
2 Stars
6 %
1 Star
63 %

Most Positive Review

By Marilyn
Great rates

Latest Review

By avigdor rosenfeld
The cheapest prices

All Reviews

Showing 1 - 10 out of 16 Reviews
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avigdor rosenfeld
The cheapest prices
Brandy H
If I could give zero stars I would. Their policy holder, Mrs. Park hit ME coming into a parking garage on the wrong side of the road, facing outgoing traffic and hit my car. AMANDA **** (************************ ************) my insurance adjuster through them has not returned a single voicemail 8 of them since DECEMBER 21st...it is now January 9th. HER supervisor, KATHY ******** ************ has not returned two voicemails I have left over the past week. As of today I have reached out to KATHY's supervisor DEB ******* ************, whose voicemail says she is out until january 2nd, so clearly this woman cannot even update her voicemail...I have left HER a voicemail and called three times. As of today I have also reached out to KATHY's supervisor BoB ***** at ext ***** (you can get to the main number by pressing 0 during the voicemail recordings of any of the people above, then enter this extension). I've left him a voicemail as well. It is OVERTLY evident that these people (aside from Bob so far) are BUMPING MY CALLS TO VOICEMAIL, as you can tell because of the call going to voicemail immediately, then after two rings, then 4, then normally, as I have attempted to be irritating at this point and called 8+ times back to back to Amanda's number to test this...in which case I found she was bumping me to voicemail repeatedly, as was Kathy and Deb. THIS is the WORST insurance company if one of their policy holder's hits you. I will be pursuing legal recourse if I do not hear back from them soon. I would NOT BE SURPRISED if this is some FLY BY NIGHT INSURANCE COMPANY THAT IS FAKE AND DISAPPEARS A FEW TIMES A YEAR, RENAMING ITSELF TO A NEW COMPANY NAME EACH TIME. ALL I WANT IS A FREAKING STATUS UPDATE ON MY CLAIM AGAIN THEIR POLICY HOLDER WHO CANT FIGURE OUT HOW TO DRIVE ON THE CORRECT SIDE OF THE ROAD. AT LEAST LET ME KNOW IF YOU ARE DENYING THE CLAIM SO I CAN TAKE HER TO COURT AND EASILY GET PAID THE LESS THAN $300 IN DAMAGE SHE CAUSED TO MY CAR. NO I WILL NOT USE MY INSURANCE TO PAY FOR THIS, TELL YOUR DRIVER TO LEARN WHICH SIDE OF THE ROAD TO DRIVE ON. I HOPE SHE CANCELS HER POLICY WITH YOU AFTER THE PROBLEMS YOU ARE GOING TO BRING UPON HER BECAUSE OF YOUR LACK OF RESPONSE. #FAKEINSURANCECOMPANY
I've really only dealt with them via an insurance agent.
Brett P.
This is absolutely the worst insurance company on the planet. I am dealing with a Charlene ********* there and she is very unpleasant. I deal with insurance companies on a daily basis as a paralegal and this is by far the most incompetent insurance company out there. An insurance adjuster that thinks she needs to put acronyms by her name to make her sound more important does nothing for me. You would be better off with any other insurance company than this.
Allen Gadson
On 06/27/2017 my business was damage due to fire. As of 04/12/2018 each represenative with this company has failed to pay loss earnings for my business or the rent at the temporary location due to displacement. I have supplied all requested documents even Bank Statements to their Forensic Accountant. I'm using / depleting my savings to met the course of remaining open. The reimbursment the rental fees are late or don't arrived at all. Not the company for anyone, they don't reply to social media also tags.
Chris G.
This company is terrible. I set up electronic funds transfer with them and it comes out on a different date each month rather than on a certain date. I have never heard of etf that didn't come out on a certain date. I don't want to do math in order to figure out what date my bill is coming out. I talked to a girl named cindy in customer service to try to rectify it and she was arrogant and unhelpful not listening to me and always talking over me before I could get a sentence out. It got to the point where I had to say to her are you listening to me or are you just a recording. They obviously have many calls to this end because it seemed like she knew what I was going to say. I finally said to her, after numerous pleas for her to listen to me, I will be finding a new insurance company that will listen to me that actually knows what customer service means. don't waste your time with this company.
We are only switching the Avalanche. My husband is a Florida resident and is registering it in Florida so we need different insurance.
Great rates
Run, don’t walk away from this company. The person that I dealt with in the claims department was rude, demeaning and accusatory. I am a professional with high moral standards and was astonished at the blatant disrespect within this department. They denied my claim for reasons that I totally did not agree with so I filed a claim with the Massachusetts insurance commissioner and they ruled in my favor. Point made!
Samuel N.
I was hit by a deer and my car was totaled. When my car was appraised, it came in at 1000 dollars less than both Kelley Blue Book and Edmund's prices. I sent them examples of used cars in my area that were more expensive (even when you added the higher mileage penalty) and they still wouldn't budge on their offer. Their customer service response is very slow- an average of 4-5 days per email. No explanation of why the large difference in price. Now they tell me (after 45 days waiting) that I can go to an arbitrator, (at my cost.) The cost to me would be more than the difference in our price. I do not believe that they are a treating me fairly or honestly.
Showing 1 - 10 out of 16 reviews

Main Street America Car Insurance Information

Insurify Composite Score0
Number of discounts8
Number of reviews16
User Rating2.3


Data scientists at Insurify analyzed over 40 million auto insurance rates across the United States to compile the car insurance quotes, statistics, and data visualizations displayed on this page. The car insurance data includes coverage analysis and details on drivers' vehicles, driving records, and demographic information. With these insights, Insurify is able to offer drivers insight into how their car insurance premiums are priced by companies.