Travelers vs West Bend Mutual Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

West Bend Mutual
Not Rated
What is this?

Insurify Composite Score

Travelers VS West Bend Mutual
80
Not Rated
What is this?
User Ratings
OptionsTravelers West Bend Mutual
Rating/Reviews
395 reviews
19 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsTravelers West Bend Mutual
Call Center RepresentativeAbout average--
Insurer WebsiteAbout average--
Local AgentAbout average--
Overall SatisfactionAbout average--
Policy OfferingsAbout average--
PricingThe rest--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsTravelers West Bend Mutual
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessThe rest--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionTravelers West Bend Mutual
Central814 pt
The rest
--
Florida810 pt
The rest
--
Mid-Atlantic820 pt
The rest
--
New England804 pt
The rest
--
New York821 pt
About average
--
North Central805 pt
The rest
--
Southeast822 pt
About average
--
Southwest809 pt
The rest
--
Mobile App Ratings
RegionTravelers West Bend Mutual
Android
146 Reviews
--
iOS
49 Reviews
--
Financial Ratings
OptionsTravelers West Bend Mutual
A.M. BestA++A
FitchAA--
Moody'sAa2--
Standard & Poor'sAA--

Auto Insurance Quotes

For Married Drivers

CityTravelers West Bend Mutual
Chicago$78--
Philadelphia$99--
Phoenix$81--

For Single Drivers

CityTravelers West Bend Mutual
Chicago$78--
Philadelphia$125--
Phoenix$86--

For Male Drivers

CityTravelers West Bend Mutual
Chicago$76--
Philadelphia$117--
Phoenix$85--

For Female Drivers

CityTravelers West Bend Mutual
Chicago$79--
Philadelphia$108--
Phoenix$82--

For Drivers with Speeding Ticket

CityTravelers West Bend Mutual
Chicago$100--
Philadelphia$179--
Phoenix$114--

For Drivers with No Speeding Ticket

CityTravelers West Bend Mutual
Chicago$73--
Philadelphia$103--
Phoenix$77--

For Drivers Age Between 18-40

CityTravelers West Bend Mutual
Chicago$78--
Philadelphia$122--
Phoenix$89--

For Drivers Age Between 40-65

CityTravelers West Bend Mutual
Chicago$72--
Philadelphia$90--
Phoenix$74--

For Drivers Age of 65+

CityTravelers West Bend Mutual
Chicago$98--
Philadelphia$156--
Phoenix$98--

For Drivers with Average Credit

CityTravelers West Bend Mutual
Chicago$85--
Philadelphia$123--
Phoenix$91--

For Drivers with Fair Credit

CityTravelers West Bend Mutual
Chicago$89--
Philadelphia$120--
Phoenix$95--

For Drivers with Good Credit

CityTravelers West Bend Mutual
Chicago$71--
Philadelphia$91--
Phoenix$74--

For Drivers with Excellent Credit

CityTravelers West Bend Mutual
Chicago$66--
Philadelphia$114--
Phoenix$73--

Quotes & Discounts

Discount typeTravelers West Bend Mutual
Safe DriverUp to 23%--
Continuous CoverageUp to 15%--
Good PayerUp to 15%--
Multiple PolicyUp to 13%--
Early QuoteUp to 10%--
Hybrid/Electric VehicleUp to 10%--
New CarUp to 10%--
Defensive DriverUp to 8%--
Driving trainingUp to 8%--
Good StudentUp to 8%--
Multiple VehicleUp to 8%--
Paid in fullUp to 7.5%--
Student Away at SchoolUp to 7%--
Home OwnerUp to 5%--
Preferred paymentUp to 3%--
Low MileageVaries--
No lapse in coverageVaries--

Payment Methods

Discount typeTravelers West Bend Mutual
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
yes--
Online Payment
yesyes
Phone Payment
yesyes

Features and Services

Features and ServicesTravelers West Bend Mutual
24/7 serviceyesyes
Accident forgivenessyes--
Flexible / convenient paymentsyesyes
Mobile appyesyes
Online account managementyes--
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesTravelers West Bend Mutual
Accident Forgiveness
yes--
Antique or Collector Car Insurance
--yes
Emergency Lockout Coverage
--yes
Gap Insurance
yes--
New Car Replacement Coverage
yes--
Rental Reimbursement
yes--
Ridesharing Coverage
yes--
Roadside Assistance
yesyes
Small Claim Forgiveness
yes--
Umbrella Policy
yes--

Insurance by State

Uber and Lyft driver insurance

  • Travelers
  • West Bend Mutual
  • Both

SR‌-22 Insurance by State

  • Travelers
  • West Bend Mutual
  • Both

Compare Insurance Products

ProductTravelers West Bend Mutual
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Commercial InsuranceCommercial Insuranceyes--
Condo InsuranceCondo Insuranceyes--
Cyber Liability InsuranceCyber Liability Insuranceyes--
Dwelling Fire InsuranceDwelling Fire Insuranceyes--
Home InsuranceHome Insuranceyes--
Jewelry InsuranceJewelry Insuranceyes--
Renters InsuranceRenters Insuranceyes--
Ridesharing InsuranceRidesharing Insuranceyes--
Small Business InsuranceSmall Business Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--
Wedding and Event InsuranceWedding and Event Insuranceyes--

User Reviews

  • Travelers Reviews
  • West Bend Mutual Reviews
3.4
5 Stars
34 %
4 Stars
24 %
3 Stars
16 %
2 Stars
4 %
1 Star
23 %

Most Positive Review

By Ronald
When I had a minor fender bender, they jumped right in with both feet, and guided me through an auto repsir process that was, at the least, daunting, going so far as to look at the photos I submitted of the accident and determining that I was telling the truth regarding the collision, and that the man who backed into my car was, indeed, at fault - even though he claimed otherwise ( I was parked behind him).

Most Critical Review

By Jake
I had one claim on my home policy and your adjuster said I had no damage and I did not have to do anything else. Months later I got a letter saying you were not going to renew my home policy. Traverlers did not spend one penny on my home or vehicles. I guess you don't want my business.

All Reviews

Showing 1 - 10 out of 395 Reviews
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Read reviews that mention

WILLIAM
No customer service: Threating cancellation and/or paying in full, if a few days late on a over-price product
Leo
Felicia
After a year of service and no claims, Travelers had the nerve to increase my insurance premiums.
Brian
Excellent
Patrice
Terrible with handling claims
Boris
because how Mr. Louise Troy was able resolved problems we had with our policy & billing
Patricia
Theresa
Quincey
Great customer service
Joseph
They increase their rates with no reason
Showing 1 - 10 out of 395 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.