Farmers vs. Liberty Mutual: Which Is the Best? (2024)

The variety of coverage options and discounts from Farmers make it the better car insurance option.

Katie Powers
Written byKatie Powers
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Katie PowersAuto and Life Insurance Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

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Elizabeth Rivelli
Elizabeth Rivelli
  • 5+ years writing insurance and personal finance topics

  • Auto, home, health, and life insurance expertise

Elizabeth has extensive insurance industry experience, having written for Insureon, Rate Retriever, and Insurify. She’s also finance and insurance editor for Car and Driver.

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Konstantin Halachev
Data reviewed byKonstantin Halachev
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

Updated December 11, 2024

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Farmers and Liberty Mutual are two of the biggest car insurance companies in the United States by market share.[1] Both insurers have an impressive coverage selection, but Farmers has higher customer satisfaction from policyholders. Liberty Mutual has lower average rates, making it the more affordable option for some drivers.

Before getting a policy from Farmers or Liberty Mutual, it’s important to compare quotes from these companies as well as customer satisfaction, discounts, coverages, and financial strength. Shopping around for coverage will help you find the best insurance option for an affordable price.

Here’s what you need to know about coverage from Farmers and Liberty Mutual.

Quick Facts
  • Farmers has more additional coverage options than Liberty Mutual.

  • Both companies offer a telematics-based safe driver app.

  • Liberty Mutual sells gap insurance, but Farmers doesn’t.

Farmers vs. Liberty Mutual: The verdict

Overall, Farmers is a better car insurance company than Farmers thanks to higher customer satisfaction and a variety of coverage options. While Liberty Mutual has lower average premiums, Farmers has more discounts for customers to benefit from.

If you’re looking to customize your car insurance policy, both car insurance companies provide a wide range of options, like accident forgiveness, rental reimbursement, and new-car replacement coverage.

Compare the two auto insurers below.

Factor
Farmers
Liberty Mutual
Insurify Quality (IQ) Score8.37.7
J.D. Power customer satisfaction score802 out of 1,000799 out of 1,000
Average quote: liability only$109$162
Number of available discounts2213
Number of states where it operates5050
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.
  • Our editorial team spent more than 350 hours developing the Insurify Quality (IQ) Score and scoring insurance companies. The IQ Score objectively analyzes and calculates a score for insurers using more than 15 crucial criteria. The team weighted criteria by importance to the consumer — factors such as customer reviews and affordability influence the score more than availability and third-party ratings.

    We rate each company on a 1 to 10 scale based on five categories: financial ratings, customer satisfaction, affordability, customer support and transparency, and availability. Insurify updates ratings once a year or as more recent information becomes available.

    • Third-party financial ratings: Insurify uses data from AM Best, S&P, Moody’s, and more to compare insurance companies’ credit and ability to pay out future claims.
    • Customer satisfaction: To calculate this score, Insurify analyzed more than 55,000 customer reviews across 155 car insurance companies. We also consider third-party ratings from J.D. Power, the National Association of Insurance Commissioners, and Trustpilot.
    • Affordability: Our data scientists analyzed more than 90 million real-time auto insurance rates from our partners across the U.S., as well as available discounts, to calculate an affordability score.
    • Customer support and transparency: This measures coverage options, ease of claims filing, and the insurer's transparency surrounding discounts, coverages, and claims process.
    • Availability and reach: Insurify scores availability and reach by identifying the number of states in which insurers offer coverage and company size by market share.

Farmers

Farmers Insurance is the seventh-largest U.S. car insurance company, with 4.55% of the total market share. The company has an AM Best financial strength rating of A (Excellent), which indicates an ability to pay out claims. Policyholders can benefit from more than two dozen discounts, depending on where in the country they live.

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User Reviews
3.0
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.3/10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$109/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$239/mo

Farmers Insurance sells policies in 42 states, and its more than 30 insurance offerings include auto, home, renters, earthquake, life, business, and pet insurance. Farmers has more than 20 auto insurance discount options, providing many ways drivers can save on premiums. Drivers can qualify for discounts by bundling policies, paying in full, being accident-free for five years, installing anti-theft devices, and taking a defensive driving course, among other things. Farmers also receives fewer customer complaints than the market average with the National Association of Insurance Commissioners.

Pros
  • Many auto insurance discounts

  • Robust roadside assistance program

  • Offers customized equipment coverage add-on

Cons
  • Lower customer satisfaction scores from J.D. Power

  • Tends to have higher premiums than some competitorsNot available in every state

Read more driver reviews of Farmers
Lue - December 11, 2024
Verified

I love Farmers. However, the payment is way too high. I am retired and drive for pleasure only, with just 61400 miles. At 88 years old, I need a senior, low mileage, no tickets discount and I would come back. I love agent Garrett in Waukegan, IL.

I love Farmers. However, the payment is way too high. I am retired and drive for pleasure only, with just 61400 miles. At 88 years old, I need a senior, low mileage, no tickets discount and I would come back. I love agent Garrett in Waukegan, IL.

Nell - December 11, 2024
Verified

Absentee Reply

I never received a call back.

Johnny - December 11, 2024
Verified

Too High

Too expensive.

Liberty Mutual

Liberty Mutual Insurance is the sixth-largest U.S. car insurance company, capturing a 4.95% total market share. The company offers more than a dozen available discounts and low average rates. Liberty Mutual earned an AM Best financial strength rating of A (Excellent) and ranked highly in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study.

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User Reviews
2.8
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
7.7/10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$162/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$257/mo

Liberty Mutual offers auto, homeowners, condo, renters, flood, life, and other insurance products. Auto policyholders can save with numerous discounts, including bundling, good student, military, student-away-at-school, claims-free, violation-free, and multi-car discounts. Liberty Mutual has an A rating for financial strength and credit from AM Best. The company often scores low for customer satisfaction and has more than three times the expected number of complaints from private auto policyholders, according to the National Association of Insurance Commissioners Consumer Complaint Index.

Pros
  • Wide range of available discounts

  • Accident forgiveness available

  • Available in all 50 states and D.C.

Cons
  • Many negative reviews and customer complaints

  • Premiums are relatively high compared to industry average

  • Low customer satisfaction scores from J.D. Power

Read more driver reviews of Liberty Mutual
Miriam - December 10, 2024
Verified

I have been with Liberty for years. They are cheaper than all the other companies that have given me a quote.

I have been with Liberty for years. They are cheaper than all the other companies that have given me a quote.

Mahesh - December 10, 2024
Verified

Paid $846 but Still Not Covered, Received No ID Tags

I paid the renewal fee of $846, but I couldn't sign in online for my policy.

Bonnie - December 9, 2024
Verified

Don't File a Claim

They lure you in with a low rate, only to increase the policy by $50 per year.

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Farmers Signal vs. Liberty Mutual RightTrack

Farmers and Liberty Mutual both offer a telematics-based safe driver rewards program. A mobile app tracks your driving behaviors during trips, such as acceleration, brake force, phone use, and nighttime driving. If you demonstrate safe driving behaviors, you can qualify for a discounted premium.

With Liberty Mutual RightTrack, you can automatically save 10% by enrolling and up to an additional 30% for driving safely. You must use the app for at least 90 days before you qualify for the safe driving discount.

The Signal program from Farmers doesn’t have a discount for signing up, and it doesn’t advertise the maximum savings for safe driving on its website. However, for every month you drive safely and earn a score of 80% or better, Farmers enters you into a drawing for rewards worth up to $100.

Farmers vs. Liberty Mutual: Which is the cheapest? 

Liberty Mutual has cheaper rates than Farmers, based on Insurify data. Liberty Mutual policyholders pay an average of $162 per month for liability insurance and $257 for full-coverage insurance.

To compare, the average cost of coverage from Farmers is $109 per month for liability insurance and $239 for full coverage.

However, the cost of car insurance ultimately varies depending on the driver. Besides the insurance company, some factors affecting your premium include location, age, driving record, credit score, and vehicle type.[2]

Liberty Mutual: Cheapest for drivers with a clean driving record

For drivers with a clean record free of tickets, accidents, and other violations, Liberty Mutual has lower car insurance premiums on average. People without prior driving incidents generally pay the lowest car insurance rates.

Driver Type
Farmers
Liberty Mutual
Clean driving record$109$162
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Liberty Mutual: Cheapest for drivers with a speeding ticket 

Liberty Mutual has cheaper average car insurance rates for drivers with a past speeding ticket compared to Farmers. Auto insurers view past speeding tickets as an indicator of higher risk.

Driver Type
Farmers
Liberty Mutual
Drivers with a speeding ticket$130$225
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Liberty Mutual: Cheapest for teen drivers

For teenagers and other young drivers, Liberty Mutual has cheaper average car insurance rates. Teenagers typically pay the highest rates by age group due to their lack of driving experience.

Driver Type
Farmers
Liberty Mutual
18-year-old$197$279
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Liberty Mutual: Cheapest for drivers with bad credit

Liberty Mutual has lower rates for customers with bad credit. Drivers with good or excellent credit history typically pay lower rates than people with poor credit.

Driver Type
Farmers
Liberty Mutual
Drivers with bad credit$131$179
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Liberty Mutual: Cheapest for senior drivers

Senior drivers can find cheaper average car insurance rates with Liberty Mutual. After benefiting from low rates during middle age, senior drivers may face a slight increase in rates due to aging-related risk factors.

Driver Type
Farmers
Liberty Mutual
Senior drivers$80$137
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

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Compare coverages: Farmers vs. Liberty Mutual

Farmers and Liberty Mutual both offer excellent insurance coverage overall. These companies sell all the standard car insurance policies, with common coverages like bodily injury liability, property damage liability, personal injury protection, medical payments, uninsured/underinsured motorist, collision, and comprehensive insurance.

Both companies offer a robust selection of endorsements, though specifics vary by company. For example, Liberty Mutual has gap insurance, and Farmers offers a rideshare endorsement.

See how the two companies compare in terms of add-ons below.

Coverage
Farmers
Liberty Mutual
Gap insuranceNoYes
Rental reimbursementYesYes
Roadside assistanceYesYes
OEM coverageYesYes
Rideshare insuranceYesNo
New-car replacementYesYes
Accident forgivenessYesYes

Compare discounts: Farmers vs. Liberty Mutual

Farmers offers a much bigger selection of discounts, but many of the discounts vary by state. If you’re interested in getting a policy from Farmers, it’s a good idea to speak with an agent about the discounts you might qualify for based on your location and driving profile. Liberty Mutual also has more than a dozen discounts available for policyholders.

Compare available car insurance discounts that Farmers and Liberty Mutual offer below.

Discount
Farmers
Liberty Mutual
Clean driving recordYesYes
Defensive driving courseYesNo
Multi-policyYesYes
Multi-carYesYes
Low mileageNoNo
Telematics (safe driving app)YesYes
Anti-theft deviceYesNo
New-carNoNo
MilitaryYesYes
Good studentYesYes
LoyaltyNoNo
Auto payYesYes
Student away at schoolYesYes
HomeownerYesYes
Alternative fuelYesNo

Farmers vs. Liberty Mutual FAQs

Deciding on the right insurer for your coverage needs can feel overwhelming. If you’re comparing coverage options from Liberty Mutual and Farmers car insurance, this information might help guide you in your decision. 

  • Are Farmers Insurance and Liberty Mutual the same company?

    No. Farmers Insurance and Liberty Mutual aren’t the same company. They’re two independent insurance companies that sell a variety of insurance products, including auto insurance and home insurance. Both Farmers and Liberty Mutual underwrite their own car insurance policies.

  • Does Farmers Insurance have a good reputation?

    Farmers is one of the largest car insurance companies on the market, and it has a good reputation overall. However, it has high average rates and poor customer satisfaction ratings.

    Farmers has more complaints than expected for its size, according to the National Association of Insurance Commissioners (NAIC). It also earned a below-average ranking for overall customer satisfaction in most regions in J.D. Power’s 2023 U.S. Auto Insurance Study.

  • Which insurers are cheaper than Liberty Mutual?

    Several highly rated car insurance companies offer cheaper rates than Liberty Mutual. Allstate, GEICO, Auto-Owners, Progressive, USAA, and State Farm are some of the insurers with lower average rates than Liberty Mutual, according to Insurify data.

    However, your car insurance premium will also depend on personal factors like your location, ZIP code, age, driving record, and credit score.

Methodology

Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 50+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. National Association of Insurance Commissioners. "2022 Property and Casualty Market Share."
  2. Insurance Information Institute. "What determines the price of an auto insurance policy?."
Katie Powers
Katie PowersAuto and Life Insurance Editor

Katie Powers is an insurance writer at Insurify with a producer’s license for property and casualty insurance in Massachusetts and expertise in personal finance and auto insurance topics. She strives to help consumers make better financial decisions. Prior to joining Insurify, she completed her undergraduate and graduate degrees at Emerson College. Her work has been published in St. Louis Magazine, the Boston Globe, and elsewhere. Connect with Katie on LinkedIn.

Elizabeth Rivelli
Elizabeth Rivelli
  • 5+ years writing insurance and personal finance topics

  • Auto, home, health, and life insurance expertise

Elizabeth has extensive insurance industry experience, having written for Insureon, Rate Retriever, and Insurify. She’s also finance and insurance editor for Car and Driver.

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Konstantin Halachev
Data reviewed byKonstantin HalachevVP of Engineering & Data Science
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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