Travelers vs Velox Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

Velox
Not Rated
What is this?

Insurify Composite Score

Travelers VS Velox
80
Not Rated
What is this?
User Ratings
OptionsTravelers Velox
Rating/Reviews
395 reviews
2 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsTravelers Velox
Call Center RepresentativeAbout average--
Insurer WebsiteAbout average--
Local AgentAbout average--
Overall SatisfactionAbout average--
Policy OfferingsAbout average--
PricingThe rest--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsTravelers Velox
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessThe rest--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionTravelers Velox
Central814 pt
The rest
--
Florida810 pt
The rest
--
Mid-Atlantic820 pt
The rest
--
New England804 pt
The rest
--
New York821 pt
About average
--
North Central805 pt
The rest
--
Southeast822 pt
About average
--
Southwest809 pt
The rest
--
Mobile App Ratings
RegionTravelers Velox
Android
146 Reviews
--
iOS
49 Reviews
--
Financial Ratings
OptionsTravelers Velox
A.M. BestA++--
FitchAA--
Moody'sAa2--
Standard & Poor'sAA--

Auto Insurance Quotes

For Married Drivers

CityTravelers Velox
Chicago$78--
Philadelphia$99--
Phoenix$81--

For Single Drivers

CityTravelers Velox
Chicago$78--
Philadelphia$125--
Phoenix$86--

For Male Drivers

CityTravelers Velox
Chicago$76--
Philadelphia$117--
Phoenix$85--

For Female Drivers

CityTravelers Velox
Chicago$79--
Philadelphia$108--
Phoenix$82--

For Drivers with Speeding Ticket

CityTravelers Velox
Chicago$100--
Philadelphia$179--
Phoenix$114--

For Drivers with No Speeding Ticket

CityTravelers Velox
Chicago$73--
Philadelphia$103--
Phoenix$77--

For Drivers Age Between 18-40

CityTravelers Velox
Chicago$78--
Philadelphia$122--
Phoenix$89--

For Drivers Age Between 40-65

CityTravelers Velox
Chicago$72--
Philadelphia$90--
Phoenix$74--

For Drivers Age of 65+

CityTravelers Velox
Chicago$98--
Philadelphia$156--
Phoenix$98--

For Drivers with Average Credit

CityTravelers Velox
Chicago$85--
Philadelphia$123--
Phoenix$91--

For Drivers with Fair Credit

CityTravelers Velox
Chicago$89--
Philadelphia$120--
Phoenix$95--

For Drivers with Good Credit

CityTravelers Velox
Chicago$71--
Philadelphia$91--
Phoenix$74--

For Drivers with Excellent Credit

CityTravelers Velox
Chicago$66--
Philadelphia$114--
Phoenix$73--

Quotes & Discounts

Discount typeTravelers Velox
Safe DriverUp to 23%--
Continuous CoverageUp to 15%--
Good PayerUp to 15%--
Multiple PolicyUp to 13%--
Early QuoteUp to 10%--
Hybrid/Electric VehicleUp to 10%--
New CarUp to 10%--
Defensive DriverUp to 8%--
Driving trainingUp to 8%--
Good StudentUp to 8%--
Multiple VehicleUp to 8%--
Paid in fullUp to 7.5%--
Student Away at SchoolUp to 7%--
Home OwnerUp to 5%--
Preferred paymentUp to 3%--
Low MileageVaries--
No lapse in coverageVaries--

Payment Methods

Discount typeTravelers Velox
Automatic Online Payment
yes--
Bank Payment/Direct Deposit yes--
Credit Card Payment yes--
Debit Card Payments yes--
Electronic Check
yes--
Mail Payment
yes--
Mobile App Payments
yes--
Online Payment
yes--
Phone Payment
yes--

Features and Services

Features and ServicesTravelers Velox
24/7 serviceyes--
Accident forgivenessyes--
Flexible / convenient paymentsyes--
Mobile appyes--
Online account managementyes--
Policy bundling discountsyes--
Roadside assistanceyes--

Optional Coverages

Optional CoveragesTravelers Velox
Accident Forgiveness
yes--
Gap Insurance
yes--
New Car Replacement Coverage
yes--
Rental Reimbursement
yes--
Ridesharing Coverage
yes--
Roadside Assistance
yes--
Small Claim Forgiveness
yes--
Umbrella Policy
yes--

Uber and Lyft driver insurance

  • Travelers
  • Velox
  • Both

Compare Insurance Products

ProductTravelers Velox
ATV InsuranceATV Insurance--yes
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insurance--yes
Commercial InsuranceCommercial Insuranceyesyes
Condo InsuranceCondo Insuranceyesyes
Cyber Liability InsuranceCyber Liability Insuranceyes--
Dwelling Fire InsuranceDwelling Fire Insuranceyes--
Home InsuranceHome Insuranceyesyes
Jewelry InsuranceJewelry Insuranceyes--
Mobile Home InsuranceMobile Home Insurance--yes
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insuranceyes--
RV InsuranceRV Insurance--yes
Small Business InsuranceSmall Business Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--
Wedding and Event InsuranceWedding and Event Insuranceyes--

User Reviews

  • Travelers Reviews
  • Velox Reviews
3.4
5 Stars
34 %
4 Stars
24 %
3 Stars
16 %
2 Stars
4 %
1 Star
23 %

Most Positive Review

By Ronald
When I had a minor fender bender, they jumped right in with both feet, and guided me through an auto repsir process that was, at the least, daunting, going so far as to look at the photos I submitted of the accident and determining that I was telling the truth regarding the collision, and that the man who backed into my car was, indeed, at fault - even though he claimed otherwise ( I was parked behind him).

Most Critical Review

By Jake
I had one claim on my home policy and your adjuster said I had no damage and I did not have to do anything else. Months later I got a letter saying you were not going to renew my home policy. Traverlers did not spend one penny on my home or vehicles. I guess you don't want my business.

All Reviews

Showing 1 - 10 out of 395 Reviews
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Read reviews that mention

WILLIAM
No customer service: Threating cancellation and/or paying in full, if a few days late on a over-price product
Leo
Felicia
After a year of service and no claims, Travelers had the nerve to increase my insurance premiums.
Brian
Excellent
Patrice
Terrible with handling claims
Boris
because how Mr. Louise Troy was able resolved problems we had with our policy & billing
Patricia
Theresa
Quincey
Great customer service
Joseph
They increase their rates with no reason
Showing 1 - 10 out of 395 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.