Travelers vs United Auto Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

United Auto
Not Rated
What is this?

Insurify Composite Score

Travelers VS United Auto
80
Not Rated
What is this?
User Ratings
OptionsTravelers United Auto
Rating/Reviews
395 reviews
4 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsTravelers United Auto
Call Center RepresentativeAbout average--
Insurer WebsiteAbout average--
Local AgentAbout average--
Overall SatisfactionAbout average--
Policy OfferingsAbout average--
PricingThe rest--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsTravelers United Auto
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessThe rest--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionTravelers United Auto
Central814 pt
The rest
--
Florida810 pt
The rest
--
Mid-Atlantic820 pt
The rest
--
New England804 pt
The rest
--
New York821 pt
About average
--
North Central805 pt
The rest
--
Southeast822 pt
About average
--
Southwest809 pt
The rest
--
Mobile App Ratings
RegionTravelers United Auto
Android
146 Reviews
--
iOS
49 Reviews
--
Financial Ratings
OptionsTravelers United Auto
A.M. BestA++--
FitchAA--
Moody'sAa2--
Standard & Poor'sAA--

Auto Insurance Quotes

For Married Drivers

CityTravelers United Auto
Chicago$78--
Philadelphia$99--
Phoenix$81--

For Single Drivers

CityTravelers United Auto
Chicago$78--
Philadelphia$125--
Phoenix$86--

For Male Drivers

CityTravelers United Auto
Chicago$76--
Philadelphia$117--
Phoenix$85--

For Female Drivers

CityTravelers United Auto
Chicago$79--
Philadelphia$108--
Phoenix$82--

For Drivers with Speeding Ticket

CityTravelers United Auto
Chicago$100--
Philadelphia$179--
Phoenix$114--

For Drivers with No Speeding Ticket

CityTravelers United Auto
Chicago$73--
Philadelphia$103--
Phoenix$77--

For Drivers Age Between 18-40

CityTravelers United Auto
Chicago$78--
Philadelphia$122--
Phoenix$89--

For Drivers Age Between 40-65

CityTravelers United Auto
Chicago$72--
Philadelphia$90--
Phoenix$74--

For Drivers Age of 65+

CityTravelers United Auto
Chicago$98--
Philadelphia$156--
Phoenix$98--

For Drivers with Average Credit

CityTravelers United Auto
Chicago$85--
Philadelphia$123--
Phoenix$91--

For Drivers with Fair Credit

CityTravelers United Auto
Chicago$89--
Philadelphia$120--
Phoenix$95--

For Drivers with Good Credit

CityTravelers United Auto
Chicago$71--
Philadelphia$91--
Phoenix$74--

For Drivers with Excellent Credit

CityTravelers United Auto
Chicago$66--
Philadelphia$114--
Phoenix$73--

Quotes & Discounts

Discount typeTravelers United Auto
Safe DriverUp to 23%--
Continuous CoverageUp to 15%--
Good PayerUp to 15%--
Multiple PolicyUp to 13%--
Early QuoteUp to 10%--
Hybrid/Electric VehicleUp to 10%--
New CarUp to 10%--
Defensive DriverUp to 8%--
Driving trainingUp to 8%--
Good StudentUp to 8%--
Multiple VehicleUp to 8%Varies
Paid in fullUp to 7.5%--
Student Away at SchoolUp to 7%--
Home OwnerUp to 5%--
Preferred paymentUp to 3%--
Low MileageVaries--
No lapse in coverageVaries--
Claims Free Renewal--Varies
Good Driver--Varies

Payment Methods

Discount typeTravelers United Auto
Automatic Online Payment
yes--
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yes--
Electronic Check
yes--
Mail Payment
yes--
Mobile App Payments
yes--
Money Transfer
--yes
Online Payment
yesyes
Phone Payment
yesyes

Features and Services

Features and ServicesTravelers United Auto
24/7 serviceyesyes
Accident forgivenessyes--
Flexible / convenient paymentsyes--
Mobile appyes--
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesTravelers United Auto
Accident Forgiveness
yes--
Emergency Lockout Coverage
--yes
Gap Insurance
yes--
New Car Replacement Coverage
yes--
Rental Reimbursement
yes--
Ridesharing Coverage
yes--
Roadside Assistance
yesyes
SR-22 Coverage
--yes
Small Claim Forgiveness
yes--
Umbrella Policy
yes--

Uber and Lyft driver insurance

  • Travelers
  • United Auto
  • Both

SR‌-22 Insurance by State

  • Travelers
  • United Auto
  • Both

Compare Insurance Products

ProductTravelers United Auto
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Commercial InsuranceCommercial Insuranceyesyes
Condo InsuranceCondo Insuranceyes--
Cyber Liability InsuranceCyber Liability Insuranceyes--
Dwelling Fire InsuranceDwelling Fire Insuranceyes--
Home InsuranceHome Insuranceyesyes
Jewelry InsuranceJewelry Insuranceyes--
Motorcycle InsuranceMotorcycle Insurance--yes
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insuranceyes--
Small Business InsuranceSmall Business Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--
Wedding and Event InsuranceWedding and Event Insuranceyes--

User Reviews

  • Travelers Reviews
  • United Auto Reviews
3.4
5 Stars
34 %
4 Stars
24 %
3 Stars
16 %
2 Stars
4 %
1 Star
23 %

Most Positive Review

By Ronald
When I had a minor fender bender, they jumped right in with both feet, and guided me through an auto repsir process that was, at the least, daunting, going so far as to look at the photos I submitted of the accident and determining that I was telling the truth regarding the collision, and that the man who backed into my car was, indeed, at fault - even though he claimed otherwise ( I was parked behind him).

Most Critical Review

By Jake
I had one claim on my home policy and your adjuster said I had no damage and I did not have to do anything else. Months later I got a letter saying you were not going to renew my home policy. Traverlers did not spend one penny on my home or vehicles. I guess you don't want my business.

All Reviews

Showing 1 - 10 out of 395 Reviews
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Read reviews that mention

WILLIAM
No customer service: Threating cancellation and/or paying in full, if a few days late on a over-price product
Leo
Felicia
After a year of service and no claims, Travelers had the nerve to increase my insurance premiums.
Brian
Excellent
Patrice
Terrible with handling claims
Boris
because how Mr. Louise Troy was able resolved problems we had with our policy & billing
Patricia
Theresa
Quincey
Great customer service
Joseph
They increase their rates with no reason
Showing 1 - 10 out of 395 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.