Safeway vs USAA Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Safeway
Not Rated
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Insurify Composite Score

USAA
96
What is this?

Insurify Composite Score

Safeway VS USAA
Not Rated
96
What is this?
User Ratings
OptionsSafeway USAA
Rating/Reviews
26 reviews
1,031 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsSafeway USAA
Call Center Representative--Among the best
Insurer Website--Among the best
Local Agent--About average
Overall Satisfaction--Among the best
Policy Offerings--Among the best
Pricing--Among the best
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsSafeway USAA
Claim Servicing--Better than most
Estimation Process--Better than most
First Notice of Loss (FNOL)--Among the best
Overall Satisfaction--Among the best
Rental Experience--Better than most
Repair Process--Among the best
Settlement--Better than most
J.D. Power Ratings by Region (out of 1000)
RegionSafeway USAA
California--894 pt
Among the best
Central--906 pt
Among the best
Florida--888 pt
Among the best
Mid-Atlantic--896 pt
Among the best
New England--893 pt
Among the best
New York--900 pt
Among the best
North Central--905 pt
Among the best
Northwest--896 pt
Among the best
Southeast--894 pt
Among the best
Southwest--887 pt
Among the best
Texas--899 pt
Among the best
Mobile App Ratings
RegionSafeway USAA
Android--
98,577 Reviews
iOS--
3,600 Reviews
Financial Ratings
OptionsSafeway USAA
A.M. BestAA++
Fitch--AA+
Moody'sB1Aa1
Standard & Poor'sB+AA+

Auto Insurance Quotes

For Married Drivers

CitySafeway USAA
Austin--$48
Chicago--$47
Philadelphia--$31
Phoenix$62$39
Santa Monica--$50

For Single Drivers

CitySafeway USAA
Austin--$61
Chicago--$69
Philadelphia--$41
Phoenix$80$58
Santa Monica--$89

For Male Drivers

CitySafeway USAA
Austin--$55
Chicago--$59
Philadelphia--$38
Phoenix$68$52
Santa Monica--$82

For Female Drivers

CitySafeway USAA
Austin--$54
Chicago--$57
Philadelphia--$35
Phoenix$75$44
Santa Monica--$57

For Drivers with Speeding Ticket

CitySafeway USAA
Austin--$73
Chicago--$85
Philadelphia--$45
Phoenix$86$69
Santa Monica--$115

For Drivers with No Speeding Ticket

CitySafeway USAA
Austin--$51
Chicago--$52
Philadelphia--$35
Phoenix$68$44
Santa Monica--$59

For Drivers Age Between 18-40

CitySafeway USAA
Austin--$61
Chicago--$71
Philadelphia--$42
Phoenix$83$59
Santa Monica--$95

For Drivers Age Between 40-65

CitySafeway USAA
Austin--$44
Chicago--$43
Philadelphia--$28
Phoenix$60$35
Santa Monica--$49

For Drivers Age of 65+

CitySafeway USAA
Austin--$71
Chicago--$66
Philadelphia--$46
Phoenix$70$57
Santa Monica--$48

For Drivers with Average Credit

CitySafeway USAA
Austin--$59
Chicago--$68
Philadelphia--$41
Phoenix$82$51
Santa Monica--$68

For Drivers with Fair Credit

CitySafeway USAA
Austin--$57
Chicago--$55
Philadelphia--$37
Phoenix$65$46
Santa Monica--$55

For Drivers with Good Credit

CitySafeway USAA
Austin--$45
Chicago--$47
Philadelphia--$32
Phoenix$65$38
Santa Monica--$55

For Drivers with Excellent Credit

CitySafeway USAA
Austin--$57
Chicago--$62
Philadelphia--$35
Phoenix$72$57
Santa Monica--$99

Quotes & Discounts

Discount typeSafeway USAA
Accident Forgiveness--Varies
Anti-Theft Device--Up to 20%
Anti-lock Brake--Varies
Daytime Running Lights--Varies
Defensive Driver--Varies
Driving training--Varies
Family--Up to 10%
Good Driver--Up to 10%
Good Student--Varies
Low Mileage--Varies
Loyalty--Varies
Military--Up to 15%
Multiple Policy--Up to 9%
Multiple Vehicle--Up to 13%
New Car--Varies
Passive Restraint--Up to 15%
Student Away at School--Up to 20%
Vehicle Storage--Up to 60%
teenSMART--Varies

Payment Methods

Discount typeSafeway USAA
Automatic Online Payment
yesyes
Credit Card Payment yes--
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
--yes
Online Payment
yesyes
Phone Payment
yes--

Features and Services

Features and ServicesSafeway USAA
24/7 service--yes
Flexible / convenient payments--yes
Mobile app--yes
Online account managementyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesSafeway USAA
Accident Forgiveness
--yes
Extended Coverage
--yes
Rental Reimbursement
--yes
Roadside Assistance
--yes

Uber and Lyft driver insurance

  • Safeway
  • USAA
  • Both

SR‌-22 Insurance by State

  • Safeway
  • USAA
  • Both

Compare Insurance Products

ProductSafeway USAA
Personal Articles InsurancePersonal Articles Insurance--yes
Car InsuranceCar Insuranceyesyes
Aviation InsuranceAviation Insurance--yes
Boat InsuranceBoat Insurance--yes
Classic Car InsuranceClassic Car Insurance--yes
Collectibles InsuranceCollectibles Insurance--yes
Condo InsuranceCondo Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Farm InsuranceFarm Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insurance--yes
Life InsuranceLife Insurance--yes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insurance--yes
Renters InsuranceRenters Insurance--yes
RV InsuranceRV Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • Safeway Reviews
  • USAA Reviews
3.6
5 Stars
46 %
4 Stars
8 %
3 Stars
19 %
2 Stars
12 %
1 Star
15 %

Most Positive Review

By
They have been very accommodating and very convenient on ways to communicate to them.

Most Critical Review

By
The insurance company sames to OK. BUT! to find or get a phone number to call the office to chance billing or other items it EXTREMELY difficult!! Needs to be a much better way to get the customer service number out to its customers. Have seen the same complaints on the enternet! Do something about it!!!!!!!!

All Reviews

Showing 1 - 10 out of 26 Reviews
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Read reviews that mention

Tina
Good coverage, great price
Luis
I was in a car accident where another vehicle crashed into my car as I was stopped at a crosswalk (while pedestrians were crossing), yet this insurance dropped me without doing anything, not even the bare minimum. They wont cover any damage, nor is even doing anything to get the other person's insurance to pay. It is the worst experience I've ever had and it's ridiculous. I wouldnt recommend this company to absolutely anybody, unless you are a masochist that likes to deal with stressful situations whilst getting your arse fracked.
Christina
They have been great
Brittany
Good communicaton
Nonya
Absolute worst company ever! Don’t get in an accident because they will absolutely screw you!
CHERYL
Joseph
Had Safeway for many years and never had any problems
Cody
Customers Service was outstanding! Very helpful. Willing and wanting to help. Never felt like I was wasting there time.
Mandy
Marilyn
I've never had any complaints about them...I pay my premium all all is ok..I just think I can get a lower rate
Showing 1 - 10 out of 26 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.