SafeAuto vs The Hartford Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

SafeAuto
Not Rated
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Insurify Composite Score

The Hartford
93
What is this?

Insurify Composite Score

SafeAuto VS The Hartford
Not Rated
93
What is this?
User Ratings
OptionsSafeAuto The Hartford
Rating/Reviews
10,748 reviews
29,516 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsSafeAuto The Hartford
Call Center Representative--About average
Insurer Website--Better than most
Overall Satisfaction--Better than most
Policy Offerings--Better than most
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsSafeAuto The Hartford
Claim Servicing--Better than most
Estimation Process--Better than most
First Notice of Loss (FNOL)--Better than most
Overall Satisfaction--Better than most
Rental Experience--The rest
Repair Process--Among the best
Settlement--Better than most
J.D. Power Ratings by Region (out of 1000)
RegionSafeAuto The Hartford
California--835 pt
Better than most
Florida--806 pt
The rest
Mid-Atlantic--839 pt
About average
North Central--838 pt
Better than most
Northwest--832 pt
Better than most
Southwest--838 pt
Among the best
Mobile App Ratings
RegionSafeAuto The Hartford
Android--
376 Reviews
iOS--
47 Reviews
Financial Ratings
OptionsSafeAuto The Hartford
A.M. Best--A+
Moody's--A2
Standard & Poor's--A+

Auto Insurance Quotes

For Married Drivers

CitySafeAuto The Hartford
Austin$73--
Philadelphia$61--
Phoenix--$51
Santa Monica--$76

For Single Drivers

CitySafeAuto The Hartford
Austin$81--
Philadelphia$76--
Phoenix--$51
Santa Monica--$143

For Male Drivers

CitySafeAuto The Hartford
Austin$76--
Philadelphia$69--
Phoenix--$52
Santa Monica--$138

For Female Drivers

CitySafeAuto The Hartford
Austin$78--
Philadelphia$68--
Phoenix--$49
Santa Monica--$81

For Drivers with Speeding Ticket

CitySafeAuto The Hartford
Austin$92--
Philadelphia$83--
Phoenix--$67
Santa Monica--$213

For Drivers with No Speeding Ticket

CitySafeAuto The Hartford
Austin$74--
Philadelphia$66--
Phoenix--$47
Santa Monica--$87

For Drivers Age Between 18-40

CitySafeAuto The Hartford
Austin$82--
Philadelphia$76--
Phoenix--$52
Santa Monica--$165

For Drivers Age Between 40-65

CitySafeAuto The Hartford
Austin$65--
Philadelphia$58--
Phoenix--$49
Santa Monica--$68

For Drivers Age of 65+

CitySafeAuto The Hartford
Austin$101--
Philadelphia$78--
Phoenix--$53
Santa Monica--$56

For Drivers with Average Credit

CitySafeAuto The Hartford
Austin$83--
Philadelphia$74--
Phoenix--$49
Santa Monica--$97

For Drivers with Fair Credit

CitySafeAuto The Hartford
Austin$78--
Philadelphia$65--
Phoenix--$59
Santa Monica--$81

For Drivers with Good Credit

CitySafeAuto The Hartford
Austin$75--
Philadelphia$63--
Phoenix--$46
Santa Monica--$83

For Drivers with Excellent Credit

CitySafeAuto The Hartford
Austin$72--
Philadelphia$72--
Phoenix--$49
Santa Monica--$176

Quotes & Discounts

Discount typeSafeAuto The Hartford
Defensive DriverVariesUp to 5%
Good DriverVaries--
Home OwnerVaries--
Multiple VehicleVaries--
Paid in fullVariesVaries
PrepayVaries--
Provider SwitchVaries--
Anti-Theft Device--Up to 15%
Driving training--Varies
EV/Hybrid--Varies
Good Student--Up to 15%
Multiple Policy--Up to 20%
Passive Restraint--Up to 3%
teenSMART--Up to 10%

Payment Methods

Discount typeSafeAuto The Hartford
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
yesyes
Money Transfer
yes--
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesSafeAuto The Hartford
24/7 serviceyesyes
Accident forgiveness--yes
Flexible / convenient paymentsyes--
Low prices for high risk driversyes--
Mobile appyesyes
Online account managementyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesSafeAuto The Hartford
Accident Forgiveness
--yes
Antique or Collector Car Insurance
--yes
Comprehensive Claim Forgiveness
yesyes
Emergency Assistance Coverage
--yes
Glass Coverage --yes
New Car Replacement Coverage
--yes
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
SR-22 Coverage
yes--
Umbrella Policy
--yes
Vanishing Deductible
--yes

Online Quoting by State

  • SafeAuto
  • The Hartford
  • Both

SR‌-22 Insurance by State

  • SafeAuto
  • The Hartford
  • Both

Compare Insurance Products

ProductSafeAuto The Hartford
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Business InsuranceBusiness Insurance--yes
Commercial InsuranceCommercial Insuranceyes--
Flood InsuranceFlood Insurance--yes
Health InsuranceHealth Insuranceyes--
Home InsuranceHome Insuranceyesyes
Life InsuranceLife Insurance--yes

User Reviews

  • SafeAuto Reviews
  • The Hartford Reviews
3.4
5 Stars
41 %
4 Stars
16 %
3 Stars
10 %
2 Stars
7 %
1 Star
26 %

Most Helpful Review

By Fahad
Very helpful

Latest Review

By Shawn
Stay away from this company at all cost! They are the absolutely worst. Incompetence from top to bottom. Not one person who works there knows what they are doing and the only they are good at is giving you the run around. There are much better insurance companies out there at the same price or lower. STAY AWAY!!!!

All Reviews

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Read reviews that mention

Shawn
Stay away from this company at all cost! They are the absolutely worst. Incompetence from top to bottom. Not one person who works there knows what they are doing and the only they are good at is giving you the run around. There are much better insurance companies out there at the same price or lower. STAY AWAY!!!!
Dan Boudrie
What a joke! My wife and I currently live apart due to her work. They have NO POSSIBLE WAY to cover us both on both vehicles at both locations. A REAL insurance company would not have such ridiculous restrictions. Hell, we weren’t even expecting a multi-car discount. They said I would not be covered in each other’s car when we visit each other.
Ron Striegel
I chose Safeauto to replace my auto insurance that had increased the price of the policy Safeauto quoted a price, but when I signed up for the insurance online they increased the price. I kept the policy for a few months, then switched to Progressive that charged me 1/2 of what Safeauto charges. After I cancelled the policy I received a bill of $31 for a cancellation fee! They also charge $6 to pay by phone. In my opinion, this is a Bait and Switch insurance company! I would highly recommend that you avoid this insurance company.
Richard Rubin
This insurance company is the worst company to go for car insurance bc there customer service agents and management they will tell u that they will issue a refund in a check and dont do what they said they will sent the refund to another peoples account and also tell u that they cant fix it
Monica Neely
Safe Auto less expensive
Mike
Save yourself time and money by going elsewhere. The quote will be decent (like $150ish) but after you start they will send you new premium of closer to $300 using some insurance jargon to get you to believe you didn't tell them everything. If you let them, by signing up, they will charge double what others charge just because they are an online company. You can always get a quote from a local office. I found some big names had the best prices like Geico and Allstate which also reports your continuous coverage which helps with large discounts from other companies. I'm just trying to help folks not get ripped off. The "lizard" saved me 50% for real.
Rick
Do not purchase a plan with Safe Auto, when you get into an accident they don't cover you.
Luci
Cheap
Brendan
Poor delivery when a claim was made. Rental car set up was a headache. We were not given the correct size car and had to make multiple trips to Enterprise. Communication from SafeAuto was absolutely horrendous working through our claim. I could never get ahold of anyone to ask questions or get clarifications. Our towing fee was never reimbursed although we pay monthly for that coverage.
Vince
Whatever you do, DO NOT buy insurance from this company. I wish i could give them a ZERO star, but i can't. There client hit my daughters car, the adjuster came out and NEVER mentioned this little thing called "Betterment". It means, if your bumper has a scratch, like my daughters did, then YOU are responsible for 20% of the repair...!!!! Honest and reputable insurance companies don't practice this, but Safe Auto does.
Showing 1 - 10 out of 1000 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.