Root vs Travelers Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Root
Not Rated
What is this?

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

Root VS Travelers
Not Rated
80
What is this?
User Ratings
OptionsRoot Travelers
Rating/Reviews
13 reviews
395 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsRoot Travelers
Call Center Representative--About average
Insurer Website--About average
Local Agent--About average
Overall Satisfaction--About average
Policy Offerings--About average
Pricing--The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsRoot Travelers
Claim Servicing--About average
Estimation Process--About average
First Notice of Loss (FNOL)--About average
Overall Satisfaction--About average
Rental Experience--About average
Repair Process--The rest
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionRoot Travelers
Central--814 pt
The rest
Florida--810 pt
The rest
Mid-Atlantic--820 pt
The rest
New England--804 pt
The rest
New York--821 pt
About average
North Central--805 pt
The rest
Southeast--822 pt
About average
Southwest--809 pt
The rest
Mobile App Ratings
RegionRoot Travelers
Android
14,713 Reviews
146 Reviews
iOS
22,800 Reviews
49 Reviews
Financial Ratings
OptionsRoot Travelers
A.M. Best--A++
Fitch--AA
Moody's--Aa2
Standard & Poor's--AA

Auto Insurance Quotes

For Married Drivers

CityRoot Travelers
Chicago--$78
Philadelphia--$99
Phoenix--$81

For Single Drivers

CityRoot Travelers
Chicago--$78
Philadelphia--$125
Phoenix--$86

For Male Drivers

CityRoot Travelers
Chicago--$76
Philadelphia--$117
Phoenix--$85

For Female Drivers

CityRoot Travelers
Chicago--$79
Philadelphia--$108
Phoenix--$82

For Drivers with Speeding Ticket

CityRoot Travelers
Chicago--$100
Philadelphia--$179
Phoenix--$114

For Drivers with No Speeding Ticket

CityRoot Travelers
Chicago--$73
Philadelphia--$103
Phoenix--$77

For Drivers Age Between 18-40

CityRoot Travelers
Chicago--$78
Philadelphia--$122
Phoenix--$89

For Drivers Age Between 40-65

CityRoot Travelers
Chicago--$72
Philadelphia--$90
Phoenix--$74

For Drivers Age of 65+

CityRoot Travelers
Chicago--$98
Philadelphia--$156
Phoenix--$98

For Drivers with Average Credit

CityRoot Travelers
Chicago--$85
Philadelphia--$123
Phoenix--$91

For Drivers with Fair Credit

CityRoot Travelers
Chicago--$89
Philadelphia--$120
Phoenix--$95

For Drivers with Good Credit

CityRoot Travelers
Chicago--$71
Philadelphia--$91
Phoenix--$74

For Drivers with Excellent Credit

CityRoot Travelers
Chicago--$66
Philadelphia--$114
Phoenix--$73

Quotes & Discounts

Discount typeRoot Travelers
Defensive DriverVariesUp to 8%
Driving HabitsVaries--
Early QuoteVariesUp to 10%
Good DriverVaries--
Home OwnerVariesUp to 5%
LoyaltyVaries--
Paid in fullVariesUp to 7.5%
Seat Belt UseVaries--
Continuous Coverage--Up to 15%
Driving training--Up to 8%
Good Payer--Up to 15%
Good Student--Up to 8%
Hybrid/Electric Vehicle--Up to 10%
Low Mileage--Varies
Multiple Policy--Up to 13%
Multiple Vehicle--Up to 8%
New Car--Up to 10%
No lapse in coverage--Varies
Preferred payment--Up to 3%
Safe Driver--Up to 23%
Student Away at School--Up to 7%

Payment Methods

Discount typeRoot Travelers
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
--yes
Mail Payment
--yes
Mobile App Payments
yesyes
Multi-Payment Installment Plans
yes--
Online Payment
--yes
Phone Payment
--yes

Features and Services

Features and ServicesRoot Travelers
24/7 serviceyesyes
Accident forgiveness--yes
Enhanced towing & substitute coverageyes--
Flexible / convenient paymentsyesyes
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesRoot Travelers
Accident Forgiveness
--yes
Comprehensive Claim Forgiveness
yes--
Gap Insurance
yesyes
Glass Coverage yes--
New Car Replacement Coverage
--yes
Rental Reimbursement
yesyes
Ridesharing Coverage
yesyes
Roadside Assistance
yesyes
SR-22 Coverage
yes--
Small Claim Forgiveness
--yes
Umbrella Policy
--yes

Insurance by State

Uber and Lyft driver insurance

  • Root
  • Travelers
  • Both

Compare Insurance Products

ProductRoot Travelers
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insurance--yes
Cyber Liability InsuranceCyber Liability Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Home InsuranceHome Insurance--yes
Jewelry InsuranceJewelry Insurance--yes
Renters InsuranceRenters Insurance--yes
Ridesharing InsuranceRidesharing Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes
Wedding and Event InsuranceWedding and Event Insurance--yes

User Reviews

  • Root Reviews
  • Travelers Reviews
2.9
5 Stars
23 %
4 Stars
15 %
3 Stars
23 %
2 Stars
8 %
1 Star
31 %

Most Helpful Review

By Ryan
Services

Latest Review

By Ryan
Services

All Reviews

Showing 1 - 10 out of 13 Reviews
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Read reviews that mention

Ryan
Services
Salim
Rates are always going up even with a switch of a address! Was with root for 6 months and they raised my monthly payment by $160 bucks I will be switching providers
Edelmiro
Good insurance company was paying $62 a month then my renewal came for sept. @$102 never had a accident or points taken off my license so why the$40 increase
Alexandre
My rate raised up on my next policy
Khristopher
Great rates to start, renewal is almost always higher.
Roxana
Lee
Because it sucks ! Promising low rates to get you to switch then jacking the rate after 60 days !...im 50 years old no accidents or tickets in years yet root wants 180 a month ! Thats a bunch of bull ...f@#! Root.
Alice
Michael
they price your rates based on your driving, by using a app to monitor you
Daniel
They are a good company
Showing 1 - 10 out of 13 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.