PEMCO vs The Hartford Car Insurance

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Last Updated: January 2022


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PEMCO VS The Hartford
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User Ratings
OptionsPEMCO The Hartford
15 reviews
29,516 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsPEMCO The Hartford
Call Center Representative--About average
Insurer Website--Better than most
Overall Satisfaction--Better than most
Policy Offerings--Better than most
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsPEMCO The Hartford
Claim Servicing--Better than most
Estimation Process--Better than most
First Notice of Loss (FNOL)--Better than most
Overall Satisfaction--Better than most
Rental Experience--The rest
Repair Process--Among the best
Settlement--Better than most
J.D. Power Ratings by Region (out of 1000)
RegionPEMCO The Hartford
California--835 pt
Better than most
Florida--806 pt
The rest
Mid-Atlantic--839 pt
About average
North Central--838 pt
Better than most
Northwest842 pt
Among the best
832 pt
Better than most
Southwest--838 pt
Among the best
Mobile App Ratings
RegionPEMCO The Hartford
376 Reviews
47 Reviews
Financial Ratings
OptionsPEMCO The Hartford
A.M. Best--A+
Standard & Poor's--A+

Auto Insurance Quotes

For Married Drivers

CityPEMCO The Hartford
Santa Monica--$76

For Single Drivers

CityPEMCO The Hartford
Santa Monica--$143

For Male Drivers

CityPEMCO The Hartford
Santa Monica--$138

For Female Drivers

CityPEMCO The Hartford
Santa Monica--$81

For Drivers with Speeding Ticket

CityPEMCO The Hartford
Santa Monica--$213

For Drivers with No Speeding Ticket

CityPEMCO The Hartford
Santa Monica--$87

For Drivers Age Between 18-40

CityPEMCO The Hartford
Santa Monica--$165

For Drivers Age Between 40-65

CityPEMCO The Hartford
Santa Monica--$68

For Drivers Age of 65+

CityPEMCO The Hartford
Santa Monica--$56

For Drivers with Average Credit

CityPEMCO The Hartford
Santa Monica--$97

For Drivers with Fair Credit

CityPEMCO The Hartford
Santa Monica--$81

For Drivers with Good Credit

CityPEMCO The Hartford
Santa Monica--$83

For Drivers with Excellent Credit

CityPEMCO The Hartford
Santa Monica--$176

Quotes & Discounts

Discount typePEMCO The Hartford
Accident ForgivenessVaries--
Accident FreeVaries--
Advance shopperVaries--
Anti-Theft DeviceVariesUp to 15%
Anti-lock BrakeVaries--
Defensive DriverVariesUp to 5%
Good StudentVariesUp to 15%
Home OwnerVaries--
Low MileageVaries--
Multiple PolicyVariesUp to 20%
New CarVaries--
Paid in fullVariesVaries
Passive RestraintVariesUp to 3%
Student Away at SchoolVaries--
Driving training--Varies
teenSMART--Up to 10%

Payment Methods

Discount typePEMCO The Hartford
Automatic Online Payment
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments --yes
Mail Payment
Mobile App Payments
Online Payment
Phone Payment

Features and Services

Features and ServicesPEMCO The Hartford
24/7 service--yes
Accident forgiveness--yes
Enhanced towing & substitute coverageyes--
Flexible / convenient paymentsyes--
Mobile app--yes
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistance--yes
Text and email alertsyes--

Optional Coverages

Optional CoveragesPEMCO The Hartford
Accident Forgiveness
Accidental Death, Dismemberment, Disability
Antique or Collector Car Insurance
Comprehensive Claim Forgiveness
Electronic Key & Lock Replacement
Emergency Assistance Coverage
Gap Insurance
Glass Coverage --yes
New Car Replacement Coverage
Original Equipment Manufacturer Coverage
Pet Coverage
Rental Reimbursement
Ridesharing Coverage
Roadside Assistance
Umbrella Policy
Vanishing Deductible

Online Quoting by State

  • The Hartford
  • Both

SR‌-22 Insurance by State

  • The Hartford
  • Both

Compare Insurance Products

ProductPEMCO The Hartford
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insurance--yes
Condo InsuranceCondo Insuranceyes--
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insuranceyesyes
Life InsuranceLife Insurance--yes
Renters InsuranceRenters Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--

User Reviews

  • PEMCO Reviews
  • The Hartford Reviews
5 Stars
27 %
4 Stars
7 %
3 Stars
7 %
2 Stars
7 %
1 Star
53 %

Most Positive Review

By Sandra
good customer service. offered ideas on how to lower my rate.

Most Critical Review

By R. S. Simmons
While pleased w/PEMCO's cheap rates, the fiasco that passed as "service" for towing my dead car {22 miles from Portland, OR to an outlying small town} last Sat. afternoon was so disappointing I am determined to change companies.

All Reviews

Showing 1 - 10 out of 15 Reviews
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Read reviews that mention

Great service, fair price. I always shop my insurance every couple years.
Good price, prompt payment of claims
Alexis C
The auto insurance quote I got from Pemco when I first moved to the west coast was similar to the quotes I received from other insurance companies. I went with Pemco even though they were slightly, not significantly, higher than a few other quotes that I received because they were local, and that is important to me. Two years later, my rates have increased drastically in a short period of time. I have not had an accident, ticket, or late payment with Pemco, so I was obviously upset. I called Pemco and was told there was nothing they could do... I started calling other insurance companies for new quotes. EVERY SINGLE QUOTE I RECEIVED WAS ABOUT HALF OF WHAT PEMCO RAISED MY RATES TO. I switched yesterday to a new insurance company where I am literally paying less than half of what Pemco raised my rates to. Raising customers' rates so significantly without cause is horrible business practice, and I don't foresee ever giving Pemco my business again.
Jamie Emerson
R. S. Simmons
While pleased w/PEMCO's cheap rates, the fiasco that passed as "service" for towing my dead car {22 miles from Portland, OR to an outlying small town} last Sat. afternoon was so disappointing I am determined to change companies.
Marlys Jane
I was driving on I5 during morning rush hour. I was behind a large semi - truck when suddenly a large piece of shrapnel was tossed up from under his back tires and hit the front of my car! Pemco claims I was "50% negligent and it was my responsibility to know the condition of the road." There is no way I could of prevented this event!
Ken E
Pemco used to operate ethicaly but times have changed. After recieving a $500 increase in our yearly premium we found they increased our rates for a "NOT at fault accident" A fender bender last year that the other party accepted responsibility for..and it cost Pemco nothing. Pemco wouldn't have even known about the incident had I not given them a courtesy call to let them know in case thet were contacted by the party at fault. A poor busniess practice charging good customers, with perfect driving records, for other peoples issues. It's going to cost them all my accounts and I'll warn as many people as I can through the miracle of social media. Buyer beware.
Georgiy K.
Rating of this insurance company is by far from A!!!! I got rear ended by one of their drivers who called them on the spot, filed a claim saying that it is 100% her fault. Adjuster by the name Kyle Lodge told me that unless he can get recorded statement from the driver, he cannot approve my claim and their driver that rear ended me is not returning calls. First of all, it has nothing to do with me. It is obvious that its her fault. She admitted it when filing a claim. Kyle also told me that it has to be 30 days and if they don't get in touch with the driver within 30 days, they will approve the claim. Well on the day #30 Kyle goes on vacation and gives no f*** about our claim. Now we have to wait for him to come back and that will put me driving broken car to 40 days....
Showing 1 - 10 out of 15 reviews


The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.