Nationwide vs The General Car Insurance

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2,700 Reviews

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Last Updated: January 2022

Ratings

Insurify Composite Score

Nationwide
89
What is this?

Insurify Composite Score

The General
Not Rated
What is this?

Insurify Composite Score

Nationwide VS The General
89
Not Rated
What is this?
User Ratings
OptionsNationwide The General
Rating/Reviews
3,848 reviews
208 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsNationwide The General
Call Center RepresentativeThe rest--
Insurer WebsiteAmong the best--
Local AgentBetter than most--
Overall SatisfactionAbout average--
Policy OfferingsBetter than most--
PricingAbout average--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsNationwide The General
Claim ServicingAbout average--
Estimation ProcessBetter than most--
First Notice of Loss (FNOL)Better than most--
Overall SatisfactionAbout average--
Rental ExperienceBetter than most--
Repair ProcessBetter than most--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionNationwide The General
California796 pt
About average
--
Central803 pt
The rest
--
Florida793 pt
The rest
--
Mid-Atlantic823 pt
The rest
--
New England817 pt
About average
--
New York806 pt
The rest
--
North Central815 pt
The rest
--
Northwest782 pt
The rest
--
Southeast823 pt
About average
--
Southwest805 pt
The rest
--
Texas813 pt
The rest
--
Mobile App Ratings
RegionNationwide The General
Android
1,829 Reviews
--
iOS
40 Reviews
--
Financial Ratings
OptionsNationwide The General
A.M. BestA+--
Moody'sA1--
Standard & Poor'sA+--

Auto Insurance Quotes

For Married Drivers

CityNationwide The General
Austin$73--
Chicago$184--
Philadelphia$87--
Santa Monica$96--

For Single Drivers

CityNationwide The General
Austin$99--
Chicago$183--
Philadelphia$96--
Santa Monica$231--

For Male Drivers

CityNationwide The General
Austin$84--
Chicago$185--
Philadelphia$90--
Santa Monica$215--

For Female Drivers

CityNationwide The General
Austin$88--
Chicago$182--
Philadelphia$93--
Santa Monica$112--

For Drivers with Speeding Ticket

CityNationwide The General
Austin$115--
Chicago$285--
Philadelphia$102--
Santa Monica$270--

For Drivers with No Speeding Ticket

CityNationwide The General
Austin$80--
Chicago$161--
Philadelphia$90--
Santa Monica$141--

For Drivers Age Between 18-40

CityNationwide The General
Austin$97--
Chicago$185--
Philadelphia$94--
Santa Monica$262--

For Drivers Age Between 40-65

CityNationwide The General
Austin$70--
Chicago$172--
Philadelphia$82--
Santa Monica$85--

For Drivers Age of 65+

CityNationwide The General
Austin$108--
Chicago$217--
Philadelphia$112--
Santa Monica$88--

For Drivers with Average Credit

CityNationwide The General
Austin$105--
Chicago$207--
Philadelphia$104--
Santa Monica$147--

For Drivers with Fair Credit

CityNationwide The General
Austin$87--
Chicago$185--
Philadelphia$91--
Santa Monica$117--

For Drivers with Good Credit

CityNationwide The General
Austin$70--
Chicago$197--
Philadelphia$90--
Santa Monica$106--

For Drivers with Excellent Credit

CityNationwide The General
Austin$83--
Chicago$144--
Philadelphia$80--
Santa Monica$285--

Quotes & Discounts

Discount typeNationwide The General
FamilyUp to 25%--
Multiple PolicyUp to 25%--
Multiple VehicleUp to 20%Varies
Good StudentUp to 15%Varies
Defensive DriverUp to 10%Up to 10%
Farm BureauUp to 10%--
Good DriverUp to 10%Varies
OrganizationUp to 10%--
SmartRideUp to 10%--
Anti-Theft DeviceUp to 5%Varies
Accident ForgivenessVaries--
Accident FreeVaries--
Affinity groupVaries--
Driving HabitsVaries--
Paperless documentsVaries--
Preferred paymentVariesVaries
Anti-lock Brake--Varies
Continuous Coverage--Varies
Current insurance--Varies
Driving training--Varies
Electronic Stability Control--Varies
Good Credit--Varies
Home Owner--Varies
Motor club--Varies
No lapse in coverage--Varies
Paid in full--Varies
Passive Restraint--Varies
Prior carrier--Varies
Starting your auto quote online--Varies

Payment Methods

Discount typeNationwide The General
Automatic Online Payment
yesyes
Cash Payment
--yes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
--yes
Multi-Payment Installment Plans
yesyes
Online Payment
yesyes
Pay Through Your Agent
--yes
Person 2 Person Payment yesyes
Phone Payment
yesyes
Prepayment
--yes

Features and Services

Features and ServicesNationwide The General
24/7 service--yes
Flexible / convenient payments--yes
Low prices for high risk drivers--yes
Mobile app--yes
Online account managementyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesNationwide The General
Accident Forgiveness
yes--
Antique or Collector Car Insurance
yes--
Gap Insurance
yes--
Rental Reimbursement
yes--
Roadside Assistance
yesyes
SR-22 Coverage
--yes
Vanishing Deductible
yes--

SR‌-22 Insurance by State

  • Nationwide
  • The General
  • Both

Compare Insurance Products

ProductNationwide The General
Car InsuranceCar Insuranceyesyes
Home InsuranceHome Insuranceyes--
Life InsuranceLife Insuranceyesyes
Pet InsurancePet Insuranceyes--

User Reviews

  • Nationwide Reviews
  • The General Reviews
3.6
5 Stars
50 %
4 Stars
11 %
3 Stars
9 %
2 Stars
6 %
1 Star
24 %

Most Positive Review

By Jimmy
I’ve been with nationwide for many years as a happy customer. I’m looking over the market to see if my rates are high or low.

Most Critical Review

By Tammy
Never could get a straight answer. No one would call me back. Got the run around. My rates kept climbing when my husband and I have perfect driving records.

All Reviews

Showing 1 - 10 out of 1000 Reviews
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Read reviews that mention

csecesd
klmmlk
Ernest
appalling disconnect between field and home offices, with the home usually two weeks behind events in the field. Which causes continuing billing errors which NW does not acknowledge.
Darrell
They are fair
Saleem
The rates I had with them and their prompt and courteous service.
Michael
They are ok just price
Robert
Too expensive for the age of me and the car.
Todd
Price increases
Natale
After I had a serious accident the amount I received for my totaled car had been nickel and dimed so low there was no way to get a comparable car. I understand deductions for mileage etc... but when a top of the line model cant even equate to a bottom of the line model in an older model something is wrong.
Amy
Shannon
Nothing remarkable either way.
Showing 1 - 10 out of 1000 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.