MetLife vs Utica National Car Insurance

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Ratings

Insurify Composite Score

MetLife
72
What is this?

Insurify Composite Score

Utica National
Not Rated
What is this?

Insurify Composite Score

MetLife VS Utica National
72
Not Rated
What is this?
User Ratings
OptionsMetLife Utica National
Rating/Reviews
293 reviews
1 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsMetLife Utica National
Call Center RepresentativeThe rest--
Insurer WebsiteThe rest--
Local AgentBetter than most--
Overall SatisfactionAbout average--
Policy OfferingsThe rest--
PricingAbout average--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsMetLife Utica National
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessThe rest--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionMetLife Utica National
Florida849 pt
Among the best
--
New England803 pt
The rest
--
New York834 pt
Better than most
--
North Central811 pt
The rest
--
Southeast796 pt
The rest
--
Texas823 pt
About average
--
Mobile App Ratings
RegionMetLife Utica National
Android
1,187 Reviews
--
iOS
224 Reviews
--
Financial Ratings
OptionsMetLife Utica National
A.M. BestA+--
FitchAA---
Moody'sAa3--
Standard & Poor'sAA---

Auto Insurance Quotes

For Married Drivers

CityMetLife Utica National
Austin$82--
Chicago$96--
Phoenix$66--
Santa Monica$119--

For Single Drivers

CityMetLife Utica National
Austin$115--
Chicago$133--
Phoenix$102--
Santa Monica$205--

For Male Drivers

CityMetLife Utica National
Austin$106--
Chicago$120--
Phoenix$89--
Santa Monica$194--

For Female Drivers

CityMetLife Utica National
Austin$90--
Chicago$110--
Phoenix$79--
Santa Monica$130--

For Drivers with Speeding Ticket

CityMetLife Utica National
Austin$150--
Chicago$183--
Phoenix$150--
Santa Monica$376--

For Drivers with No Speeding Ticket

CityMetLife Utica National
Austin$87--
Chicago$100--
Phoenix$70--
Santa Monica$116--

For Drivers Age Between 18-40

CityMetLife Utica National
Austin$123--
Chicago$137--
Phoenix$106--
Santa Monica$225--

For Drivers Age Between 40-65

CityMetLife Utica National
Austin$76--
Chicago$90--
Phoenix$61--
Santa Monica$117--

For Drivers Age of 65+

CityMetLife Utica National
Austin$90--
Chicago$125--
Phoenix$86--
Santa Monica$96--

For Drivers with Average Credit

CityMetLife Utica National
Austin$113--
Chicago$130--
Phoenix$99--
Santa Monica$148--

For Drivers with Fair Credit

CityMetLife Utica National
Austin$107--
Chicago$115--
Phoenix$75--
Santa Monica$131--

For Drivers with Good Credit

CityMetLife Utica National
Austin$74--
Chicago$96--
Phoenix$69--
Santa Monica$126--

For Drivers with Excellent Credit

CityMetLife Utica National
Austin$99--
Chicago$118--
Phoenix$93--
Santa Monica$244--

Quotes & Discounts

Discount typeMetLife Utica National
Accident ForgivenessVaries--
Accident Free DiscountVaries--
Advance shopper discountVaries--
Affinity group discountVaries--
Alumni DiscountVaries--
Anti-Theft Device DiscountVariesVaries
Anti-lock Brake DiscountVariesVaries
Claims Free Renewal DiscountVaries--
Deductible discountVaries--
Defensive Driver DiscountVaries--
Driving Habits DiscountVaries--
Driving training discountVaries--
E-billing DiscountVaries--
Early Quote DiscountVaries--
Good Driver DiscountVaries--
Good Student DiscountVariesVaries
Home Owner DiscountVaries--
Loyalty DiscountVaries--
Multiple Policy DiscountVariesVaries
Multiple Vehicle DiscountVariesVaries
Organization DiscountVaries--
Paid in full discountVariesVaries
Paperless documents discountVaries--
Passive Restraint DiscountVariesVaries
Preferred payment discountVariesVaries
Prepay DiscountVaries--
Professional organization discountVaries--
Roadside Assistance DiscountVaries--
Seat Belt Use DiscountVaries--
Signing documents when you buy online discountVaries--
Starting your auto quote online discountVaries--
Student Away at School DiscountVariesVaries
Youth Driving DiscountVaries--
Company Car Discount--Varies
Daytime Running Lights Discount--Varies
EV/Hybrid Discount--Varies
Electronic Stability Control--Varies
Low Mileage Discount--Varies

Payment Methods

Discount typeMetLife Utica National
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
yes--
Multi-Payment Installment Plans
yesyes
Online Payment
yesyes
Pay Through Your Agent
yesyes
Payroll Deduction
yes--
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesMetLife Utica National
24/7 serviceyesyes
Diminishing deductible--yes
Enhanced towing & substitute coverage--yes
Flexible / convenient paymentsyesyes
Mobile appyes--
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesMetLife Utica National
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
--yes
Airbag Replacement Coverage
--yes
Emergency Assistance Coverage
--yes
Gap Insurance
yesyes
Glass Coverage yes--
Legal Defense Costs Coverage
yes--
New Car Replacement Coverage
yesyes
Original Equipment Manufacturer Coverage
yes--
Personal/Upgraded Item Coverage
--yes
Pet Coverage
--yes
Rental Reimbursement
yes--
Roadside Assistance
yes--
Vanishing Deductible
--yes

Uber and Lyft driver insurance

  • MetLife
  • Utica National
  • Both

Compare Insurance Products

ProductMetLife Utica National
Accident InsuranceAccident Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Cancer InsuranceCancer Insuranceyes--
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insuranceyes--
Critical Illness InsuranceCritical Illness Insuranceyes--
Dental InsuranceDental Insuranceyes--
Dwelling Fire InsuranceDwelling Fire Insuranceyes--
Disability InsuranceDisability Insuranceyes--
Home InsuranceHome Insuranceyesyes
Hospital Indemnity InsuranceHospital Indemnity Insuranceyes--
Identity Theft InsuranceIdentity Theft Insurance--yes
Life InsuranceLife Insuranceyes--
Renters InsuranceRenters Insuranceyesyes
RV InsuranceRV Insuranceyes--
Small Business InsuranceSmall Business Insuranceyes--
Snowmobile insuranceSnowmobile insurance--yes
Umbrella InsuranceUmbrella Insuranceyes--
Vision InsuranceVision Insuranceyes--

User Reviews

  • MetLife Reviews
  • Utica National Reviews
2.7
5 Stars
25 %
4 Stars
13 %
3 Stars
13 %
2 Stars
8 %
1 Star
41 %

Most Positive Review

By
I cannot say enough about how happy I am with your service. My agent was superb and got me a one year policy at a fixed low price so I no longer have to watch for payment increases that always happened with the other companies I have used in the past. I know I have a true advocate who's efforts are on MY behalf! I am a customer for life and always recommend you to friends and aquanitences.

Most Critical Review

By
MetLife provides a great value if you measure a company only by their premiums. Unfortunately, after setting up a home, auto, and umbrella policy with them, they failed to START my home and auto policy. My umbrella policy, however, went through. A month after I started my policies, I received a notice saying that my umbrella policy was being cancelled since I didn't have home or auto through them. Fortunately I had not yet cancelled my existing insurance since I was waiting for ID cards from MetLife which never arrived, otherwise I would have ended up being uninsured during this time. I called MetLife to discuss the situation. My call was answered quickly by a friendly representative. She could see that these policies existed, but she couldn't determine anything beyond that. She offered to transfer me to sales where I could then set up another policy. I refused her offer as 1) I went through an excellent agent at Answer and I wanted him to get credit for the policy, and 2) I felt that any additional time spent with MetLife was a waste. If they can't figure out how to start a policy, I have absolutely zero faith in them to be able to pay me in the event of a claim. Unfortunately, my employer uses MetLife for dental insurance. They have a tendency to deny claims, and I've encountered that first hand. I complained about this to my dentist once, and I learned that this is par for the course. At the end of the day, I believe I dodged a bullet. If a company can't determine whether or not you have a policy with them when , why should I expect them to be able to pay out if the need arises? Stay away from the train wreck that is MetLife.

All Reviews

Showing 1 - 10 out of 293 Reviews
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Read reviews that mention

Natalie
I have had this insurance for maybe 6 mos and i will be cancelling at the end of the month and go with the Hartford. Customer service, u call and u hear a child screaming. I could not understand the lady i spoke with My billing is so messed up, i am constantly locked out of my account, and when i do, u get this warning that their system was hacked, my automatic payments for some reason would not go thru, i get a letter stating they have cancelled my insurance and notifying the lender. I finally after 4 calls got online, edited my billing info, and ALAS!!! it happened again. I call again, get a temp password to get onto my account and then it wont let me change my password and obce again i am locked out I give up.
Terry
Brad
Charging me nearly 280$ per month for a 2011 chevy Malibu, AND I'm 50yrs old!! Will be switching very soon
George
Kimberley
MetLife canceled my policy after I paid what was requested online before the cancellation date.
Christopher
Robert
ELIZABETH
Customer service is terrible. I had a no fault claim. They refused to pay for my car rental although I have rental car coverage. They were slow to respond, It was a nightmare! It was the worst experience with an auto insurance company. Guess you get what you pay for.
Don
Carlton
I've had no interaction with Met Life because I've had no accidents or traffic tickets. I've been surprised occasionally when Met Life has increased my premium by 50 cents or so per month without giving me advance notice. I subtract my automatically withdrawn monthly payment in my checkbook and have to make adjustments when my statement comes in.
Showing 1 - 10 out of 293 reviews