MAPFRE vs USAA Car Insurance

Enter your zipcode to get started

Shopper Approved

4.8 Rating

2,700 Reviews

12 Million

Quotes

Been Here Before?

Get Back to My Quotes
Last Updated: January 2022

Ratings

Insurify Composite Score

MAPFRE
73
What is this?

Insurify Composite Score

USAA
96
What is this?

Insurify Composite Score

MAPFRE VS USAA
73
96
What is this?
User Ratings
OptionsMAPFRE USAA
Rating/Reviews
20 reviews
1,031 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsMAPFRE USAA
Call Center Representative--Among the best
Insurer Website--Among the best
Local Agent--About average
Overall Satisfaction--Among the best
Policy Offerings--Among the best
Pricing--Among the best
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsMAPFRE USAA
Claim ServicingAbout averageBetter than most
Estimation ProcessBetter than mostBetter than most
First Notice of Loss (FNOL)Better than mostAmong the best
Overall SatisfactionBetter than mostAmong the best
Rental ExperienceBetter than mostBetter than most
Repair ProcessBetter than mostAmong the best
SettlementAbout averageBetter than most
J.D. Power Ratings by Region (out of 1000)
RegionMAPFRE USAA
California--894 pt
Among the best
Central--906 pt
Among the best
Florida--888 pt
Among the best
Mid-Atlantic--896 pt
Among the best
New England811 pt
About average
893 pt
Among the best
New York--900 pt
Among the best
North Central--905 pt
Among the best
Northwest--896 pt
Among the best
Southeast--894 pt
Among the best
Southwest--887 pt
Among the best
Texas--899 pt
Among the best
Mobile App Ratings
RegionMAPFRE USAA
Android
93 Reviews
98,577 Reviews
iOS
7 Reviews
3,600 Reviews
Financial Ratings
OptionsMAPFRE USAA
A.M. BestAA++
FitchA-AA+
Moody'sA3Aa1
Standard & Poor'sA+AA+

Auto Insurance Quotes

For Married Drivers

CityMAPFRE USAA
Austin--$48
Chicago--$47
Philadelphia--$31
Phoenix--$39
Santa Monica--$50

For Single Drivers

CityMAPFRE USAA
Austin--$61
Chicago--$69
Philadelphia--$41
Phoenix--$58
Santa Monica--$89

For Male Drivers

CityMAPFRE USAA
Austin--$55
Chicago--$59
Philadelphia--$38
Phoenix--$52
Santa Monica--$82

For Female Drivers

CityMAPFRE USAA
Austin--$54
Chicago--$57
Philadelphia--$35
Phoenix--$44
Santa Monica--$57

For Drivers with Speeding Ticket

CityMAPFRE USAA
Austin--$73
Chicago--$85
Philadelphia--$45
Phoenix--$69
Santa Monica--$115

For Drivers with No Speeding Ticket

CityMAPFRE USAA
Austin--$51
Chicago--$52
Philadelphia--$35
Phoenix--$44
Santa Monica--$59

For Drivers Age Between 18-40

CityMAPFRE USAA
Austin--$61
Chicago--$71
Philadelphia--$42
Phoenix--$59
Santa Monica--$95

For Drivers Age Between 40-65

CityMAPFRE USAA
Austin--$44
Chicago--$43
Philadelphia--$28
Phoenix--$35
Santa Monica--$49

For Drivers Age of 65+

CityMAPFRE USAA
Austin--$71
Chicago--$66
Philadelphia--$46
Phoenix--$57
Santa Monica--$48

For Drivers with Average Credit

CityMAPFRE USAA
Austin--$59
Chicago--$68
Philadelphia--$41
Phoenix--$51
Santa Monica--$68

For Drivers with Fair Credit

CityMAPFRE USAA
Austin--$57
Chicago--$55
Philadelphia--$37
Phoenix--$46
Santa Monica--$55

For Drivers with Good Credit

CityMAPFRE USAA
Austin--$45
Chicago--$47
Philadelphia--$32
Phoenix--$38
Santa Monica--$55

For Drivers with Excellent Credit

CityMAPFRE USAA
Austin--$57
Chicago--$62
Philadelphia--$35
Phoenix--$57
Santa Monica--$99

Quotes & Discounts

Discount typeMAPFRE USAA
Anti-Theft DeviceUp to 36%Up to 20%
Senior AdultUp to 25%--
Multiple PolicyUp to 20%Up to 9%
Student Away at SchoolUp to 15%Up to 20%
Low MileageUp to 12%Varies
Defensive DriverUp to 10%Varies
Good StudentUp to 10%Varies
Multiple VehicleUp to 8%Up to 13%
PrepayUp to 5%--
LoyaltyUp to 4%Varies
EV/HybridUp to 3%--
Advance shopperVaries--
Anti-lock BrakeVariesVaries
E-billingVaries--
Early QuoteVaries--
Good DriverVariesUp to 10%
Home OwnerVaries--
OrganizationVaries--
Paid in fullVaries--
Paperless documentsVaries--
Passive RestraintVariesUp to 15%
Welcome Back CreditVaries--
teenSMARTVariesVaries
Accident Forgiveness--Varies
Daytime Running Lights--Varies
Driving training--Varies
Family--Up to 10%
Military--Up to 15%
New Car--Varies
Vehicle Storage--Up to 60%

Payment Methods

Discount typeMAPFRE USAA
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yes--
Debit Card Payments yes--
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
--yes
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Phone Payment
yes--
Prepayment
yes--

Features and Services

Features and ServicesMAPFRE USAA
24/7 service--yes
Accident forgivenessyes--
Diminishing deductibleyes--
Flexible / convenient payments--yes
Mobile app--yes
New drivers programyes--
Online account managementyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesMAPFRE USAA
Accident Forgiveness
yesyes
Comprehensive Claim Forgiveness
yes--
Driver's Program
yes--
Extended Coverage
--yes
Glass Coverage yes--
New Car Replacement Coverage
yes--
Rental Reimbursement
--yes
Roadside Assistance
yesyes
Sound System Coverage
yes--
Umbrella Policy
yes--
Vanishing Deductible
yes--

Online Quoting by State

  • MAPFRE
  • USAA
  • Both

Uber and Lyft driver insurance

  • MAPFRE
  • USAA
  • Both

Compare Insurance Products

ProductMAPFRE USAA
Personal Articles InsurancePersonal Articles Insurance--yes
Car InsuranceCar Insuranceyesyes
Aviation InsuranceAviation Insurance--yes
Boat InsuranceBoat Insurance--yes
Classic Car InsuranceClassic Car Insurance--yes
Collectibles InsuranceCollectibles Insurance--yes
Condo InsuranceCondo Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Farm InsuranceFarm Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insurance--yes
Life InsuranceLife Insurance--yes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insurance--yes
Renters InsuranceRenters Insurance--yes
RV InsuranceRV Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • MAPFRE Reviews
  • USAA Reviews
2.8
5 Stars
30 %
4 Stars
5 %
3 Stars
15 %
2 Stars
15 %
1 Star
35 %

Most Positive Review

By Rommel
Very easy to deal with. Low one way insurance.

Most Critical Review

By Gail
I have Mapfire for home & cars but with different agents and they can not give me credit for both because I have different agents. Also my son was in a minor accident in 2015. A scratch that needed some paint, my son had no damage and in 2017 they accessed him over $500.00 and them more than doubled his insurance for 2018 as well as increasing mine. My sons car is in my name but he is the only driver.

All Reviews

Showing 1 - 10 out of 20 Reviews
Sort by

Read reviews that mention

Hailee
Debra
Christine
I have not been totally dissatisfied with Maphrey ins. I have not had any auto claims to file or major repairs. Just normal everyday pay insurance premiums. The only occasion I was very unhappy about was, at the onset of getting the insurance dealing with the agent. During any of our conversations did the agent ever mention that at renewal. The premium would be double the amount of my normal premiums. I had to sign up for automatic deductions (which I was unhappy about) but that being said, at renewal time. My account was debited more than I was aware of. Being unaware, out my account in jeopardy. My income is limited and a strict budget is extremely important. After 3/4 conversations, I still lost the point, as I needed auto insurance. My thot was a customer should be made aware of every transaction especially where finances are involved. Unfortunately, I have not found auto insurance that beats the premium amounts. Should I ever need to file anytime of claim, I hope this company will be a "standup " Company. I am always checking other companies and most are to know avail..
Gerardo
Ok
Andrew
I'm paying almost $400 a month and I chose all of the options to give me a lower price. My deductible is $1000. I only chose this because it was my first car and I didnt know better. In my entire driving record I've only recieved one ticket and it was almost 4 years ago. I have never been in an accident. $400 is ridiculous.
Alexander
Tiffany Lounici
I would not recommend this company to ANYONE! BUYER BEWARE! If you get into an accident and is not at fault, like I was they will not work for you. They tried to blame me for 50% of damage even though I was parked and was hit the guy drove off I got his plate number and also had a witness. I had picture of witness plates that I took in front of witness and took his name and number without any hesitation on his part. I gave this information to everyone I needed to after an accident. Maphre reported they spoke with the witness and that information was helpful and hey were able to gather similar information from him as well. Now today Jamie Health my claim adjuster acted very unprofessional started yelling at me when I asked him why I am being charged for 50% of the parts. The parts they are claiming I need to pay for were damaged a lot during this accident. This man became angry threatening to end this recorded call. I told him give me your manager. So he said ok put me on the phone with a Paul Coleman and who acted very professional and helpful at first and apologized for Jamie’s behaviors asking he look into this situation more for me. I then was told due to the accident being a hit and run and the man who owns the car denied the situation so for then that’s enough to go on. Paul told me that I caused most of the damage. I’d love to know how I did? I was parked mind you in a parking space in front of a restaurant and an insurance agency. This man hits me while I was still in my running vehicle parked and yet this is all my insurance will do for me. They will tell me I’m at fault! So now I have to fit a $315 bill to get my car back. After all my lost wages after this accident and when the accident happened I was working at the time for UberEATS and parked outside my restaurant for the food pickup. I had to cancel and was locked out of app at that point and unable to make money then had my car being fixed for weeks as they tried to get payment. This company doesn’t work for you they just want to take your money. I
Johanna
Too expensive. Not good service
Gerard
Pricing is not competitive on auto insurance -- we've never had a claim so not sure how service is. Homeowners we'll stick with Mapfre
LaTreece
They raised prices 2x in one 6 month billing session more the $60.
Showing 1 - 10 out of 20 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.