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Options | MAPFRE | MetLife |
---|---|---|
Overall Satisfaction | Better than most | About average |
First Notice of Loss (FNOL) | Better than most | About average |
Claim Servicing | About average | About average |
Estimation Process | Better than most | About average |
Repair Process | Better than most | The rest |
Rental Experience | Better than most | About average |
Settlement | About average | About average |
State | MAPFRE | MetLife |
---|---|---|
Alabama |
--
|
$27/mo |
Arizona |
--
|
$30/mo |
Arkansas |
--
|
$40/mo |
Colorado |
--
|
$24/mo |
Connecticut |
--
|
$36/mo |
Georgia |
--
|
$26/mo |
Idaho |
--
|
$20/mo |
Illinois |
--
|
$25/mo |
Indiana |
--
|
$31/mo |
Iowa |
--
|
$22/mo |
Kentucky |
--
|
$30/mo |
Maryland |
--
|
$35/mo |
Minnesota |
--
|
$68/mo |
Missouri |
--
|
$30/mo |
Nebraska |
--
|
$42/mo |
New Mexico |
--
|
$26/mo |
Ohio |
--
|
$27/mo |
Oklahoma |
--
|
$23/mo |
Oregon |
--
|
$26/mo |
South Carolina |
--
|
$39/mo |
South Dakota |
--
|
$24/mo |
Tennessee |
--
|
$19/mo |
Texas |
--
|
$28/mo |
Utah |
--
|
$22/mo |
Virginia |
--
|
$32/mo |
Wisconsin |
--
|
$33/mo |
Wyoming |
--
|
$22/mo |
Discount Type | MAPFRE | MetLife |
---|---|---|
Anti-Theft Device Discount |
up to 36%
|
up to 10% |
Senior Adult Discount |
up to 25%
|
-- |
Multiple Policy Discount |
up to 20%
|
up to 10% |
Student Away at School Discount |
up to 15%
|
up to 10% |
Low Mileage Discount |
up to 12%
|
-- |
Defensive Driver Discount |
up to 10%
|
up to 7% |
Good Student Discount |
up to 10%
|
up to 15% |
Multiple Vehicle Discount |
up to 8%
|
Varies |
Prepay Discount |
up to 5%
|
-- |
Loyalty Discount |
up to 4%
|
Varies |
EV/Hybrid Discount |
up to 3%
|
-- |
Advance shopper discount |
Varies
|
-- |
Organization Discount |
Varies
|
up to 10% |
Good Driver Discount |
Varies
|
up to 15% |
Paperless documents discount |
Varies
|
-- |
teenSMART Discount |
Varies
|
up to 7% |
Paid in full discount |
Varies
|
-- |
Home Owner Discount |
Varies
|
-- |
E-billing Discount |
Varies
|
-- |
Passive Restraint Discount |
Varies
|
up to 40% |
Anti-lock Brake Discount |
Varies
|
up to 5% |
Early Quote Discount |
Varies
|
-- |
Welcome Back Credit Discount |
Varies
|
-- |
Claims Free Renewal Discount |
--
|
up to 20% |
Deductible discount |
--
|
Varies |
Coverage Type | MAPFRE | MetLife |
---|---|---|
New Car Replacement Coverage |
|
|
Vanishing Deductible |
|
--
|
Accident Forgiveness |
|
--
|
Glass Coverage |
|
|
Umbrella Policy |
|
--
|
Sound System Coverage |
|
--
|
Driver's Program |
|
--
|
Roadside Assistance |
|
|
Comprehensive Claim Forgiveness |
|
--
|
Rental Reimbursement |
--
|
|
Gap Insurance |
--
|
|
Legal Defense Costs Coverage |
--
|
|
Original Equipment Manufacturer Coverage |
--
|
|
Product | MAPFRE | MetLife |
---|---|---|
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Very easy to deal with. Low one way insurance.
I have Mapfire for home & cars but with different agents and they can not give me credit for both because I have different agents. Also my son was in a minor accident in 2015. A scratch that needed some paint, my son had no damage and in 2017 they accessed him over $500.00 and them more than doubled his insurance for 2018 as well as increasing mine. My sons car is in my name but he is the only driver.
I cannot say enough about how happy I am with your service. My agent was superb and got me a one year policy at a fixed low price so I no longer have to watch for payment increases that always happened with the other companies I have used in the past. I know I have a true advocate who's efforts are on MY behalf! I am a customer for life and always recommend you to friends and aquanitences.
MetLife provides a great value if you measure a company only by their premiums. Unfortunately, after setting up a home, auto, and umbrella policy with them, they failed to START my home and auto policy. My umbrella policy, however, went through. A month after I started my policies, I received a notice saying that my umbrella policy was being cancelled since I didn't have home or auto through them. Fortunately I had not yet cancelled my existing insurance since I was waiting for ID cards from MetLife which never arrived, otherwise I would have ended up being uninsured during this time. I called MetLife to discuss the situation. My call was answered quickly by a friendly representative. She could see that these policies existed, but she couldn't determine anything beyond that. She offered to transfer me to sales where I could then set up another policy. I refused her offer as 1) I went through an excellent agent at Answer and I wanted him to get credit for the policy, and 2) I felt that any additional time spent with MetLife was a waste. If they can't figure out how to start a policy, I have absolutely zero faith in them to be able to pay me in the event of a claim. Unfortunately, my employer uses MetLife for dental insurance. They have a tendency to deny claims, and I've encountered that first hand. I complained about this to my dentist once, and I learned that this is par for the course. At the end of the day, I believe I dodged a bullet. If a company can't determine whether or not you have a policy with them when , why should I expect them to be able to pay out if the need arises? Stay away from the train wreck that is MetLife.
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December 15, 2017