4.8out of 3,000+ reviews
National General vs Liberty Mutual Car Insurance
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Last Updated February 1, 2022
Ratings
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National General
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Liberty Mutual
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National General VS Liberty Mutual
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User Ratings
| Options | National General  | Liberty Mutual |
|---|---|---|
| Rating/Reviews | 210 reviews | 857 reviews |
U.S Auto Insurance Shopping Study (2018) ℹ
| Options | National General | Liberty Mutual |
|---|---|---|
| Call Center Representative | -- | About average |
| Insurer Website | -- | Better than most |
| Local Agent | -- | Better than most |
| Overall Satisfaction | -- | About average |
| Policy Offerings | -- | Better than most |
| Pricing | -- | About average |
U.S Auto Insurance Claims Satisfaction Study (2018) ℹ
| Options | National General | Liberty Mutual |
|---|---|---|
| Claim Servicing | -- | The rest |
| Estimation Process | -- | The rest |
| First Notice of Loss (FNOL) | -- | About average |
| Overall Satisfaction | -- | The rest |
| Rental Experience | -- | About average |
| Repair Process | -- | About average |
| Settlement | -- | The rest |
J.D. Power Ratings by Region (out of 1000) ℹ
| Region | National General | Liberty Mutual |
|---|---|---|
| California | -- | 816 pt About average |
| Central | -- | 806 pt The rest |
| Florida | -- | 805 pt The rest |
| Mid-Atlantic | -- | 801 pt The rest |
| New England | -- | 809 pt About average |
| New York | -- | 818 pt About average |
| North Central | -- | 812 pt The rest |
| Northwest | -- | 807 pt About average |
| Southeast | 810 pt The rest | 814 pt The rest |
| Southwest | -- | 811 pt About average |
| Texas | -- | 807 pt The rest |
Mobile App Ratings ℹ
| Region | National General | Liberty Mutual |
|---|---|---|
| Android | -- | 2,531 Reviews |
| iOS | -- | 12,900 Reviews |
Financial Ratings
| Options | National General | Liberty Mutual |
|---|---|---|
| A.M. Best | A- | A |
| Fitch | -- | A- |
| Moody's | -- | A2 |
| Standard & Poor's | -- | A |
Auto Insurance Quotes
For Married Drivers
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $68 | -- |
For Single Drivers
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $74 | -- |
For Male Drivers
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $70 | -- |
For Female Drivers
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $72 | -- |
For Drivers with Speeding Ticket
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $82 | -- |
For Drivers with No Speeding Ticket
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $69 | -- |
For Drivers Age Between 18-40
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $75 | -- |
For Drivers Age Between 40-65
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $63 | -- |
For Drivers Age of 65+
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $88 | -- |
For Drivers with Average Credit
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $82 | -- |
For Drivers with Fair Credit
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $75 | -- |
For Drivers with Good Credit
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $69 | -- |
For Drivers with Excellent Credit
| City | National General | Liberty Mutual |
|---|---|---|
| Austin | $58 | -- |
Quotes & Discounts
| Discount type | National General | Liberty Mutual |
|---|---|---|
| Affinity group | Varies | -- |
| Anti-Theft Device | Varies | Up to 25% |
| Anti-lock Brake | Varies | Varies |
| Good Driver | Varies | -- |
| Low Mileage | Varies | -- |
| Loyalty | Varies | -- |
| Multiple Policy | Varies | Varies |
| Multiple Vehicle | Varies | Up to 5% |
| Organization | Varies | Varies |
| Paid in full | Varies | Varies |
| Accident Free | -- | Varies |
| Accident Prevention Course | -- | Varies |
| Advance shopper | -- | Up to 45% |
| ByMile | -- | Varies |
| Claims Free Renewal | -- | Varies |
| Driving training | -- | Up to 30% |
| EV/Hybrid | -- | Varies |
| Early Shopper | -- | Varies |
| Electronic Stability Control | -- | Varies |
| Good Student | -- | Up to 22% |
| Home Owner | -- | Varies |
| Military | -- | Varies |
| New Graduate | -- | Varies |
| New Teen Driver | -- | Varies |
| Newlywed | -- | Varies |
| Paperless documents | -- | Varies |
| Passive Restraint | -- | Up to 20% |
| Policy Update/Extension | -- | Varies |
| Preferred payment | -- | Varies |
| RightTrack | -- | Up to 30% |
| Safety Feature | -- | Varies |
| Senior Adult | -- | Varies |
| Signing documents when you buy online | -- | Varies |
| Starting your auto quote online | -- | Up to 12% |
| Student Away at School | -- | Varies |
| teenSMART | -- | Varies |
Payment Methods
| Discount type | National General | Liberty Mutual |
|---|---|---|
| Automatic Online Payment ℹ | -- |  |
| Bank Payment/Direct Deposit | -- | |
| Credit Card Payment | -- | |
| Debit Card Payments | -- | |
| Electronic Check ℹ | -- | |
| Mail Payment ℹ | -- | |
| Mobile App Payments ℹ | -- | |
| Online Payment ℹ | | |
| Payroll Deduction ℹ | -- | |
| Phone Payment ℹ | -- | |
| Prepayment ℹ | -- | |
Features and Services
| Features and Services | National General | Liberty Mutual |
|---|---|---|
| 24/7 service | | |
| Accident forgiveness | -- | |
| Enhanced towing & substitute coverage | -- | |
| Flexible / convenient payments | | -- |
| Mobile app | | |
| Online account management | | |
| Policy bundling discounts | -- | |
| Roadside assistance | -- | |
Optional Coverages
| Optional Coverages | National General | Liberty Mutual |
|---|---|---|
| Accident Forgiveness ℹ | -- | |
| Antique or Collector Car Insurance ℹ | | -- |
| Better Car Replacement ℹ | -- | |
| Emergency Assistance Coverage ℹ | | |
| Emergency Lockout Coverage ℹ | -- | |
| Gap Insurance ℹ | -- | |
| Legal Defense Costs Coverage ℹ | -- | |
| Lifetime Repair Guarantee ℹ | -- | |
| New Car Replacement Coverage ℹ | | |
| Original Equipment Manufacturer Coverage ℹ | -- | |
| Rental Reimbursement ℹ | | |
| Roadside Assistance ℹ | -- | |
| Teachers Insurance ℹ | -- | |
| Vanishing Deductible ℹ | -- | |
| Work Loss Coverage ℹ | -- | |
Insurance by State
Car Insurance
- National General
- Liberty Mutual
- Both
Online Quoting by State
- National General
- Liberty Mutual
- Both
Uber and Lyft driver insurance
- National General
- Liberty Mutual
- Both
SR-22 Insurance by State
- National General
- Liberty Mutual
- Both
Compare Insurance Products
| Product | National General | Liberty Mutual |
|---|---|---|
 Accident Insurance | -- | |
 ATV Insurance | -- | |
 Car Insurance | | |
 Boat Insurance | -- | |
 Classic Car Insurance | -- | |
 Condo Insurance | -- | |
 Critical Illness Insurance | -- | |
 Dwelling Fire Insurance | -- | |
 Flood Insurance | -- | |
 Home Insurance | -- | |
 Identity Theft Insurance | -- | |
 Life Insurance | -- | |
 Mobile Home Insurance | -- | |
 Motorcycle Insurance | -- | |
 Pet Insurance | -- | |
 Renters Insurance | -- | |
 RV Insurance | -- | |
 Small Business Insurance | -- | |
 Tuition Insurance | -- | |
 Umbrella Insurance | -- | |
User Reviews
- National General Reviews
- Liberty Mutual Reviews
3.2
210 Reviews
5 Stars
42 %
4 Stars
10 %
3 Stars
8 %
2 Stars
3 %
1 Star
38 %
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Methodology
The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.
Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews.
With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.