Frankenmuth vs The Hartford Car Insurance

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4.8 Rating

2,700 Reviews

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Last Updated: January 2022

Ratings

Insurify Composite Score

Frankenmuth
Not Rated
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Insurify Composite Score

The Hartford
93
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Insurify Composite Score

Frankenmuth VS The Hartford
Not Rated
93
What is this?
User Ratings
OptionsFrankenmuth The Hartford
Rating/Reviews
8 reviews
29,516 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsFrankenmuth The Hartford
Call Center Representative--About average
Insurer Website--Better than most
Overall Satisfaction--Better than most
Policy Offerings--Better than most
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsFrankenmuth The Hartford
Claim Servicing--Better than most
Estimation Process--Better than most
First Notice of Loss (FNOL)--Better than most
Overall Satisfaction--Better than most
Rental Experience--The rest
Repair Process--Among the best
Settlement--Better than most
J.D. Power Ratings by Region (out of 1000)
RegionFrankenmuth The Hartford
California--835 pt
Better than most
Florida--806 pt
The rest
Mid-Atlantic--839 pt
About average
North Central--838 pt
Better than most
Northwest--832 pt
Better than most
Southwest--838 pt
Among the best
Mobile App Ratings
RegionFrankenmuth The Hartford
Android--
376 Reviews
iOS--
47 Reviews
Financial Ratings
OptionsFrankenmuth The Hartford
A.M. Best--A+
Moody's--A2
Standard & Poor's--A+

Auto Insurance Quotes

For Married Drivers

CityFrankenmuth The Hartford
Phoenix--$51
Santa Monica--$76

For Single Drivers

CityFrankenmuth The Hartford
Phoenix--$51
Santa Monica--$143

For Male Drivers

CityFrankenmuth The Hartford
Phoenix--$52
Santa Monica--$138

For Female Drivers

CityFrankenmuth The Hartford
Phoenix--$49
Santa Monica--$81

For Drivers with Speeding Ticket

CityFrankenmuth The Hartford
Phoenix--$67
Santa Monica--$213

For Drivers with No Speeding Ticket

CityFrankenmuth The Hartford
Phoenix--$47
Santa Monica--$87

For Drivers Age Between 18-40

CityFrankenmuth The Hartford
Phoenix--$52
Santa Monica--$165

For Drivers Age Between 40-65

CityFrankenmuth The Hartford
Phoenix--$49
Santa Monica--$68

For Drivers Age of 65+

CityFrankenmuth The Hartford
Phoenix--$53
Santa Monica--$56

For Drivers with Average Credit

CityFrankenmuth The Hartford
Phoenix--$49
Santa Monica--$97

For Drivers with Fair Credit

CityFrankenmuth The Hartford
Phoenix--$59
Santa Monica--$81

For Drivers with Good Credit

CityFrankenmuth The Hartford
Phoenix--$46
Santa Monica--$83

For Drivers with Excellent Credit

CityFrankenmuth The Hartford
Phoenix--$49
Santa Monica--$176

Quotes & Discounts

Discount typeFrankenmuth The Hartford
Anti-Theft Device--Up to 15%
Defensive Driver--Up to 5%
Driving training--Varies
EV/Hybrid--Varies
Good Student--Up to 15%
Multiple Policy--Up to 20%
Paid in full--Varies
Passive Restraint--Up to 3%
teenSMART--Up to 10%

Payment Methods

Discount typeFrankenmuth The Hartford
Automatic Online Payment
--yes
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments --yes
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
yesyes
Online Payment
--yes
Pay Through Your Agent
yes--
Phone Payment
yesyes

Features and Services

Features and ServicesFrankenmuth The Hartford
24/7 serviceyesyes
Accident forgiveness--yes
Enhanced towing & substitute coverageyes--
Mobile appyesyes
Online account managementyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesFrankenmuth The Hartford
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
yesyes
Comprehensive Claim Forgiveness
--yes
Electronic Key & Lock Replacement
yes--
Emergency Assistance Coverage
yesyes
Gap Insurance
yes--
Glass Coverage --yes
New Car Replacement Coverage
yesyes
Pet Coverage
yes--
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
Umbrella Policy
--yes
Vanishing Deductible
--yes
Work Loss Coverage
yes--

Insurance by State

Online Quoting by State

  • Frankenmuth
  • The Hartford
  • Both

SR‌-22 Insurance by State

  • Frankenmuth
  • The Hartford
  • Both

Compare Insurance Products

ProductFrankenmuth The Hartford
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Business InsuranceBusiness Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insurance--yes
Life InsuranceLife Insurance--yes

User Reviews

  • Frankenmuth Reviews
  • The Hartford Reviews
2.9
5 Stars
38 %
4 Stars
13 %
1 Star
50 %

Most Helpful Review

By Barry S
Frakenmuth is a fantastic company. I have dealt with them for many years and have always had a positive experience. B.Sherman, New Hudson MI

Latest Review

By GERARD

All Reviews

Showing 1 - 8 out of 8 Reviews
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GERARD
Frank A
Had terrible time dealing with this company!! They did everything possible to drop the settlement as low as possible. Took weeks to get back to me, then changed things inside of the estimated damages to make it less for them. They dropped their own estimate and dropped the sq. Footage their guy measured!! This company may be good to the people they represent but they do everything they can to screw over the innocent homeowner or victim they are suppose to help!!
Barry S
Frakenmuth is a fantastic company. I have dealt with them for many years and have always had a positive experience. B.Sherman, New Hudson MI
Michael K.
Excellent company well represented
Will R.
I've represented Frankenmuth as an agent for 7 years and have all my best clients with them. That said, it gives me lots of chances to evaluate their service and long term consistency, and without a shadow of a doubt, they are the best company I’ve worked with over the past 23 years. There is plenty of room for criticism by people that rarely have a comparison, as even the best insurance companies deliver bad news regularly and under perform people’s expectations. But in my opinion Frankenmuth handles every aspect of the transaction better than the majority of insurance companies I highly recommend you consider Frankenmuth for your insurance, they are as good as it gets and won't disappoint you.
Sheri Larson
Frankenmuth has been our insurer of choice for many years. When the insurance office we used quit carrying Frankenmuth, we switched agencies to continue with them. We've used them for our autos, home and cottage. When I was hit last August by a drunk driver, our claim was handled quickly and professionally.
R. C.
Changed Insurance Companies from Frankenmuth Mutual to a competing insurance company because the new company saved my over 900.00 a year on premiums. I send email to Frankenmuth Agent, Szura Insurance Agency prior to the expiration of the Frankenmuth policy indicating I was not going to renew. Frankenmuth AFTER the termination date of the policy I was cancelling sent a bill for 205.35 additional premium even though their policy was not renewed. Contacted agent and she said, they would need to see a copy of the new policy -- which I indicated was not any of their business and refused. I have filed complaints with the BBB against Frankenmuth Mutual and the agent writing the policy.
R. K.
After three + weeks of working with claims department, still have vehicle sitting at dealer waiting for repair. Have sent four emails to Rachel in the claims department without a return call or email to get this resolved. I have spent a number of hours dealing with adjustors and claims agents to continue to get the run around. Once the work is complete, we will move our business elsewhere.

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.