Founders vs The Hartford Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Founders
Not Rated
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Insurify Composite Score

The Hartford
93
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Insurify Composite Score

Founders VS The Hartford
Not Rated
93
What is this?
User Ratings
OptionsFounders The Hartford
Rating/Reviews
48 reviews
29,516 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsFounders The Hartford
Call Center Representative--About average
Insurer Website--Better than most
Overall Satisfaction--Better than most
Policy Offerings--Better than most
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsFounders The Hartford
Claim Servicing--Better than most
Estimation Process--Better than most
First Notice of Loss (FNOL)--Better than most
Overall Satisfaction--Better than most
Rental Experience--The rest
Repair Process--Among the best
Settlement--Better than most
J.D. Power Ratings by Region (out of 1000)
RegionFounders The Hartford
California--835 pt
Better than most
Florida--806 pt
The rest
Mid-Atlantic--839 pt
About average
North Central--838 pt
Better than most
Northwest--832 pt
Better than most
Southwest--838 pt
Among the best
Mobile App Ratings
RegionFounders The Hartford
Android--
376 Reviews
iOS--
47 Reviews
Financial Ratings
OptionsFounders The Hartford
A.M. BestA-A+
Moody's--A2
Standard & Poor's--A+

Auto Insurance Quotes

For Married Drivers

CityFounders The Hartford
Phoenix--$51
Santa Monica--$76

For Single Drivers

CityFounders The Hartford
Phoenix--$51
Santa Monica--$143

For Male Drivers

CityFounders The Hartford
Phoenix--$52
Santa Monica--$138

For Female Drivers

CityFounders The Hartford
Phoenix--$49
Santa Monica--$81

For Drivers with Speeding Ticket

CityFounders The Hartford
Phoenix--$67
Santa Monica--$213

For Drivers with No Speeding Ticket

CityFounders The Hartford
Phoenix--$47
Santa Monica--$87

For Drivers Age Between 18-40

CityFounders The Hartford
Phoenix--$52
Santa Monica--$165

For Drivers Age Between 40-65

CityFounders The Hartford
Phoenix--$49
Santa Monica--$68

For Drivers Age of 65+

CityFounders The Hartford
Phoenix--$53
Santa Monica--$56

For Drivers with Average Credit

CityFounders The Hartford
Phoenix--$49
Santa Monica--$97

For Drivers with Fair Credit

CityFounders The Hartford
Phoenix--$59
Santa Monica--$81

For Drivers with Good Credit

CityFounders The Hartford
Phoenix--$46
Santa Monica--$83

For Drivers with Excellent Credit

CityFounders The Hartford
Phoenix--$49
Santa Monica--$176

Quotes & Discounts

Discount typeFounders The Hartford
Claims Free RenewalVaries--
Home OwnerVaries--
Multiple PolicyVariesUp to 20%
Multiple VehicleVaries--
Provider SwitchVaries--
Anti-Theft Device--Up to 15%
Defensive Driver--Up to 5%
Driving training--Varies
EV/Hybrid--Varies
Good Student--Up to 15%
Paid in full--Varies
Passive Restraint--Up to 3%
teenSMART--Up to 10%

Payment Methods

Discount typeFounders The Hartford
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit --yes
Cash Payment
yes--
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
--yes
Online Payment
yesyes
Phone Payment
--yes

Features and Services

Features and ServicesFounders The Hartford
24/7 serviceyesyes
Accident forgiveness--yes
Low prices for high risk driversyes--
Mobile app--yes
Online account managementyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesFounders The Hartford
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
--yes
Comprehensive Claim Forgiveness
--yes
Emergency Assistance Coverage
--yes
Glass Coverage --yes
Legal Defense Costs Coverage
yes--
New Car Replacement Coverage
--yes
Rental Reimbursement
--yes
Roadside Assistance
--yes
Umbrella Policy
--yes
Vanishing Deductible
--yes

Insurance by State

Online Quoting by State

  • Founders
  • The Hartford
  • Both

SR‌-22 Insurance by State

  • Founders
  • The Hartford
  • Both

Compare Insurance Products

ProductFounders The Hartford
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Business InsuranceBusiness Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insurance--yes
Life InsuranceLife Insurance--yes

User Reviews

  • Founders Reviews
  • The Hartford Reviews
1.4
5 Stars
8 %
3 Stars
2 %
1 Star
90 %

Most Helpful Review

By Jimmy C
Terrible customer service. Filed a claim against their insured, who was 100% at fault in a car vs. motorcycle accident. No follow up, the adjuster showed up at the garage to get an estimate then refused to answer calls to authorize the work. I had to lay out the cost and file with my insurance company to get it fixed before the summer riding season was over. This company should not be allowed to conduct business with the blatant policy of ignoring people until they go away.

Most Critical Review

By Jeremy
To high

All Reviews

Showing 1 - 10 out of 48 Reviews
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Read reviews that mention

Bonnie Richardson
My daughter was in a car accident and we tried to call calling the insurance company they gave us an adjuster who was very rude and not courteous at all call back so I called back because they told me they could not give me another adjuster and I asked for a supervisors number I called repeatedly no answer I called back for another supervisor that was different than again I called no answer they haven't yet to return my phone call this is the worst insurance company I have ever seen and I've been around for 60 years
Jimmy C
Terrible customer service. Filed a claim against their insured, who was 100% at fault in a car vs. motorcycle accident. No follow up, the adjuster showed up at the garage to get an estimate then refused to answer calls to authorize the work. I had to lay out the cost and file with my insurance company to get it fixed before the summer riding season was over. This company should not be allowed to conduct business with the blatant policy of ignoring people until they go away.
John Trimmer
They cheat people out of claims. Beware of using them. The person that has their insurance hit our car and they are doing everything they can do not to pay they claim. So sad !
Lawanna R
Horrible Company!! I didn’t want to give this company a tip of a STAR!!
Ulises R
Poor company to deal with, never completed an accident investigation and did not fulfill the duties of coverage, very poor insurance and claim department. Do not recommended!!!!!!!!!!!
Jefferson F
Completely inefficient and rude. Lazy workers continually lie and and do not respond to calls. Would never recommend this company to anyone. They need to be shut done immediately.
AMiller
This is the worst insurance company I've ever had the displeasure of dealing with. I slid on black ice and hit the curb, they processed the claim as an at fault accident. The adjuster is no longer with the company and the new adjuster Janelle stated to me that regardless of the weather its my responsibility to keep my car on the road. Processed the claim as two separate claims and now I cant get any insurance anywhere
Gregorio R
Quite possible the worst insurance company in existence. Had an accident well over a month ago with the other driver being at fault. The driver at fault is insured through founders. They repeatedly ignored emails and phone calls, or would deliberately withhold information which prolonged the process of getting my vehicle fixed (vehicle is still not fixed, 5 weeks later) As a cab driver my employers will not allow me to work with a damaged vehicle so I have been unable to work since the accident. When they finally moved forward with requesting an estimate for damage repair they outright said they were not going to pay because the body shop was charging more than they believed the damage was worth. Now they are outright refusing to pay for wages lost for not being able to work due to the vehicle not meeting my employers standards thanks to their clients lack of attention behind the wheel, Their reason being that I should have had my insurance pay for the damages caused by their client. Will definitely be fighting this because my vehicle is not only property but also my livelihood, I came close to eviction due to their childish behavior.
Doris B
Since so many have complained about them, I thought I would write a nice review for a change. We had a car crash behind our property, and one car went into our fence. I contacted their insurance company, Founders, and was told to get an estimate, take pictures of the damage, and e-mail them. They said an adjuster would contact me. With in a week, they contacted me and asked where to sent the check. A week later in came in the mail. I was very pleased with the speed at which they settled my claim. Maybe if I had car damage instead of property damage, it would have been different. But I am very happy. (I cashed check immediately a month ago, and no problems.) Doris **
Magdalena p
Worse insurance EVER.. Had an accident not of our fault and other vehicle had no coverage so we went with our insurance. Been close 2 weeks no reply from them or help.. Oit of car since.. Wth DO NOT GO WITH THEM to safe at long end its more money. 1 start cuz I had to in order to send this warming
Showing 1 - 10 out of 48 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.