Erie Insurance vs Penn National Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Erie Insurance
85
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Insurify Composite Score

Penn National
Not Rated
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Insurify Composite Score

Erie Insurance VS Penn National
85
Not Rated
What is this?
User Ratings
OptionsErie Insurance Penn National
Rating/Reviews
224 reviews
3 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsErie Insurance Penn National
Local AgentAmong the best--
Overall SatisfactionAmong the best--
Policy OfferingsBetter than most--
PricingAmong the best--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsErie Insurance Penn National
Claim ServicingBetter than most--
Estimation ProcessAmong the best--
First Notice of Loss (FNOL)Better than most--
Overall SatisfactionBetter than most--
Rental ExperienceAmong the best--
Repair ProcessAmong the best--
SettlementBetter than most--
J.D. Power Ratings by Region (out of 1000)
RegionErie Insurance Penn National
Mid-Atlantic854 pt
Among the best
--
North Central845 pt
Among the best
--
Mobile App Ratings
RegionErie Insurance Penn National
Android
4 Reviews
--
Financial Ratings
OptionsErie Insurance Penn National
A.M. BestA+--
Standard & Poor'sA--

Auto Insurance Quotes

For Married Drivers

CityErie Insurance Penn National
Chicago$48--
Philadelphia$45$46

For Single Drivers

CityErie Insurance Penn National
Chicago$48--
Philadelphia$52$54

For Male Drivers

CityErie Insurance Penn National
Chicago$44--
Philadelphia$47$51

For Female Drivers

CityErie Insurance Penn National
Chicago$52--
Philadelphia$50$49

For Drivers with Speeding Ticket

CityErie Insurance Penn National
Chicago$58--
Philadelphia$56$55

For Drivers with No Speeding Ticket

CityErie Insurance Penn National
Chicago$46--
Philadelphia$47$49

For Drivers Age Between 18-40

CityErie Insurance Penn National
Chicago$49--
Philadelphia$53$57

For Drivers Age Between 40-65

CityErie Insurance Penn National
Chicago$45--
Philadelphia$41$40

For Drivers Age of 65+

CityErie Insurance Penn National
Chicago$57--
Philadelphia$58$62

For Drivers with Average Credit

CityErie Insurance Penn National
Chicago$54--
Philadelphia$53$54

For Drivers with Fair Credit

CityErie Insurance Penn National
Chicago$58--
Philadelphia$54$51

For Drivers with Good Credit

CityErie Insurance Penn National
Chicago$42--
Philadelphia$42$46

For Drivers with Excellent Credit

CityErie Insurance Penn National
Chicago$39--
Philadelphia$45$50

Quotes & Discounts

Discount typeErie Insurance Penn National
Multiple VehicleUp to 15%Varies
PrepayUp to 7%--
Anti-Theft DeviceUp to 5%--
Anti-lock BrakeUp to 5%Varies
Accident ForgivenessVaries--
Defensive DriverVariesVaries
Feature 15Varies--
Good DriverVaries--
Low MileageVariesVaries
Multiple PolicyVariesVaries
Passive RestraintVariesVaries
Senior AdultVaries--
Student Away at SchoolVariesVaries
Youth DrivingVaries--
Youth LoyaltyVaries--
Daytime Running Lights--Varies
Driving training--Varies
Good Student--Varies
Paid in full--Varies
Preferred payment--Varies

Payment Methods

Discount typeErie Insurance Penn National
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yes--
Debit Card Payments yes--
Electronic Check
--yes
In Person Payment
yes--
Mail Payment
yesyes
Mobile App Payments
--yes
Online Payment
yesyes
Person 2 Person Payment yes--
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesErie Insurance Penn National
Diminishing deductibleyes--
Flexible / convenient payments--yes
Mobile app--yes
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesErie Insurance Penn National
Accident Forgiveness
yes--
Better Car Replacement
yes--
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
Gap Insurance
--yes
Glass Coverage yes--
New Car Replacement Coverage
yesyes
Personal Auto Plus
yes--
Pet Coverage
yes--
Preferred Repair Services
--yes
Rental Reimbursement
yesyes
Ridesharing Coverage
--yes
Roadside Assistance
yesyes
Vanishing Deductible
yes--

Insurance by State

Car Insurance

  • Erie Insurance
  • Penn National
  • Both

Online Quoting by State

  • Erie Insurance
  • Penn National
  • Both

Uber and Lyft driver insurance

  • Erie Insurance
  • Penn National
  • Both

Compare Insurance Products

ProductErie Insurance Penn National
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Business InsuranceBusiness Insuranceyes--
Condo InsuranceCondo Insuranceyes--
Home InsuranceHome Insuranceyesyes
Identity Theft InsuranceIdentity Theft Insuranceyes--
Life InsuranceLife Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--

User Reviews

  • Erie Insurance Reviews
  • Penn National Reviews
3.7
5 Stars
53 %
4 Stars
11 %
3 Stars
8 %
2 Stars
6 %
1 Star
22 %

Most Positive Review

By Olga
Because they have the best rate in the market and exceptional customer service

Most Critical Review

By Myra
Never had to use the service except pay my bill (I am accident free). Monthly payment is kind of high.

All Reviews

Showing 1 - 10 out of 224 Reviews
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Read reviews that mention

william
overpriced
Mary
Easy to work with. Great agent experience.
MIKE
Erie is fantastic to deal with! The service is great as are the rates. I have shopped around and they always come out on top with the best rates. The coverages on the auto and home are also very good. My auto deductibles are now zero and my home has coverage for underground lines and a warranty type of coverage. I highly recommend Erie! I had a claim on lost jewelry with them and it was paid in no time with no hassle what so ever!
Walter
Cheaper for two vehicles than one don't make no sense
William
It's just a numbers thing. I'm looking for a better price, and they wont provide one. I have a very good driving record, and I should be paying less than what I am curremtly
William
D.E.
Been dealing with them since 7/24/18 when one of their insured hit us. After calling multiple times and leacing messages with no call back for months in end. I decided to file a report with the Indiana Insurance Commissioner. That got the ball rolling for a few calls. Was told I would get a call back in 2 weeks that was 6 weeks ago. If you gwt hit by someone with Erie it is probably smart to lawyer up from the get go.
Crystal
Jeffrey C
My review is in reference to an automobile claim. I am not an Erie customer; however, I was rear-ended by an Erie client. I had a new Ford Explorer. I was hit so hard the rear hitch came up through the back seat. Erie paid the initial damage. I went to my Ford dealer to get it fixed. My Ford dealer said that I should pursue Erie for a "diminished value claim" since now my car was in a 'major" accident Ford would not take it on a trade-in, and most places will not since it is now in carfax as being in a major accident. I called Erie, they wanted to know how I knew about "diminished value" they then tried to talk me out of it, but I was persistent and they sent me to their recommended person, so I called, made an appointment, this cost me $300.00 dollars and three hours of my time ! When I submitted the report to Erie they offered me substantially less. I argued that this was your guy who said my diminished value claim was more ! They rudely told me to go and sue if I did not like it, which means I have to sue the other driver, which is their customer. I would NEVER use Erie after this.
Brandon P
This company is a joke. After having an adjuster come out and look at our house due to storm damage. We were lied to, the adjusters were extremely rude and disrespectful, and they damaged our house with the equipment they used. Several other neighbors were able to get claims with Erie Insurance due to storm damage, but we were lied to, after being told by numerous restoration companies that we do have damage. Our insurance agent made a sexist remark to my wife, and then we made a complaint to the Erie regional manager and he told us that they were not going to do anything about any of the complaints due to lack of evidence. I WOULD NEVER recommend ERIE as an insurance company to anybody.
Showing 1 - 10 out of 224 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.