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Options | Electric Insurance | USAA |
---|---|---|
Rating/Reviews |
12 reviews
|
1,627 reviews
|
Options | Electric Insurance | USAA |
---|---|---|
Overall Satisfaction | -- | Among the best |
Policy Offerings | -- | Among the best |
Pricing | -- | Among the best |
Local Agent | -- | About average |
Call Center Representative | -- | Among the best |
Insurer Website | -- | Among the best |
Options | Electric Insurance | USAA |
---|---|---|
Overall Satisfaction | -- | Among the best |
First Notice of Loss (FNOL) | -- | Among the best |
Claim Servicing | -- | Better than most |
Estimation Process | -- | Better than most |
Repair Process | -- | Among the best |
Rental Experience | -- | Better than most |
Settlement | -- | Better than most |
Region | Electric Insurance | USAA |
---|---|---|
Southwest | -- |
887 pt
Among the best
|
Southeast | -- |
894 pt
Among the best
|
Texas | -- |
899 pt
Among the best
|
Central | -- |
906 pt
Among the best
|
Mid-Atlantic | -- |
896 pt
Among the best
|
New England | -- |
893 pt
Among the best
|
Florida | -- |
888 pt
Among the best
|
California | -- |
894 pt
Among the best
|
New York | -- |
900 pt
Among the best
|
North Central | -- |
905 pt
Among the best
|
Northwest | -- |
896 pt
Among the best
|
Brand | Electric Insurance | USAA |
---|---|---|
iOS |
--
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3,600 reviews
|
Android |
--
|
98,577 reviews
|
Company Name | Electric Insurance | USAA |
---|---|---|
A.M. Best | -- | A++ |
Standard & Poor's | -- | AA+ |
Fitch | -- | AA+ |
Moody's | -- | Aa1 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $48 |
Chicago | -- | $46 |
Philadelphia | -- | $31 |
Phoenix | -- | $38 |
Los Angeles | -- | $49 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $61 |
Chicago | -- | $69 |
Philadelphia | -- | $41 |
Phoenix | -- | $57 |
Los Angeles | -- | $88 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $55 |
Chicago | -- | $59 |
Philadelphia | -- | $37 |
Phoenix | -- | $52 |
Los Angeles | -- | $81 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $54 |
Chicago | -- | $56 |
Philadelphia | -- | $34 |
Phoenix | -- | $43 |
Los Angeles | -- | $56 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $72 |
Chicago | -- | $84 |
Philadelphia | -- | $44 |
Phoenix | -- | $68 |
Los Angeles | -- | $114 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $50 |
Chicago | -- | $52 |
Philadelphia | -- | $35 |
Phoenix | -- | $43 |
Los Angeles | -- | $59 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $61 |
Chicago | -- | $71 |
Philadelphia | -- | $41 |
Phoenix | -- | $58 |
Los Angeles | -- | $95 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $43 |
Chicago | -- | $42 |
Philadelphia | -- | $28 |
Phoenix | -- | $34 |
Los Angeles | -- | $48 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $71 |
Chicago | -- | $66 |
Philadelphia | -- | $46 |
Phoenix | -- | $56 |
Los Angeles | -- | $48 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $59 |
Chicago | -- | $67 |
Philadelphia | -- | $41 |
Phoenix | -- | $51 |
Los Angeles | -- | $67 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $56 |
Chicago | -- | $55 |
Philadelphia | -- | $36 |
Phoenix | -- | $46 |
Los Angeles | -- | $54 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $45 |
Chicago | -- | $46 |
Philadelphia | -- | $32 |
Phoenix | -- | $38 |
Los Angeles | -- | $55 |
City | Electric Insurance | USAA |
---|---|---|
Austin | -- | $57 |
Chicago | -- | $62 |
Philadelphia | -- | $34 |
Phoenix | -- | $56 |
Los Angeles | -- | $99 |
Discount Type | Electric Insurance | USAA |
---|---|---|
Mature driver discount |
Varies
|
-- |
Accident Free Discount |
Varies
|
-- |
Preferred payment discount |
Varies
|
-- |
Organization Discount |
Varies
|
-- |
EV/Hybrid Discount |
Varies
|
-- |
Daytime Running Lights Discount |
Varies
|
Varies |
Student Away at School Discount |
Varies
|
up to 20% |
Good Driver Discount |
Varies
|
up to 10% |
Advance shopper discount |
Varies
|
-- |
Passive Restraint Discount |
Varies
|
up to 15% |
Paid in full discount |
Varies
|
-- |
Affinity group discount |
Varies
|
-- |
Newlywed Discount |
Varies
|
-- |
New Car Discount |
Varies
|
Varies |
Multiple Policy Discount |
Varies
|
up to 9% |
Low Mileage Discount |
Varies
|
Varies |
Good Student Discount |
Varies
|
Varies |
Driving training discount |
Varies
|
Varies |
Anti-Theft Device Discount |
Varies
|
up to 20% |
Anti-lock Brake Discount |
Varies
|
Varies |
Accident Forgiveness |
Varies
|
Varies |
Vehicle Storage Discount |
--
|
up to 60% |
Military Discount |
--
|
up to 15% |
Multiple Vehicle Discount |
--
|
up to 13% |
Family Discount |
--
|
up to 10% |
teenSMART Discount |
--
|
Varies |
Loyalty Discount |
--
|
Varies |
Defensive Driver Discount |
--
|
Varies |
Payment Type | Electric Insurance | USAA |
---|---|---|
Mail Payment |
|
|
Automatic Online Payment |
|
|
Prepayment |
|
--
|
Credit Card Payment |
|
--
|
Electronic Check |
|
--
|
Online Payment |
|
|
Debit Card Payments |
|
--
|
Payroll Deduction |
|
--
|
Mobile App Payments |
--
|
|
Features and Services | Electric Insurance | USAA |
---|---|---|
Flexible / convenient payments |
|
|
24/7 service |
|
|
Online account management |
|
|
Roadside assistance |
|
|
Mobile app |
|
|
Coverage Type | Electric Insurance | USAA |
---|---|---|
New Car Replacement Coverage |
|
--
|
Original Equipment Manufacturer Coverage |
|
--
|
Work Loss Coverage |
|
--
|
Rental Reimbursement |
|
|
Roadside Assistance |
|
|
Gap Insurance |
|
--
|
Emergency Lockout Coverage |
|
--
|
Glass Coverage |
|
--
|
Comprehensive Claim Forgiveness |
|
--
|
Accident Forgiveness |
--
|
|
Extended Coverage |
--
|
|
Product | Electric Insurance | USAA |
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Cost and services
I have had Electic insurance for approximately 20 years. My rates just went up 25 % in the last year without notice. No accidents, speeding tickets or claims. When I called customer support their response was “well we can do that. We were allowed to raise our rates in your state.” No offer to review my plans to see if they could save me money on my policies by increasing deductibles, looking for discounts ie alam systems etc. They were much more helpful in years past. I switched to another company, have the same coverage, same deductibles and they have an equal insurance rating and Iam saving $2250 a year!
Rates are reasonable, customer service is knowledgeable, and they offer multiple services. They also paid quickly on a claim I filed.
I was a customer of USAA for years, then discovered that they had someone else's car on my policy (and had removed my car). When I spoke to them about it, they said that if they had to research it find out whose fault it is, that they would retroactively raise my rates for the past two years - even though my car is 4 years older than they can that was insured. Amazing how quickly the conversation turned from "lets see what's happening" to "we need to cover our ass and make this issue go away". This isn't doing what's right for the customer. As a result, I shopped them and discovered that I could get identical coverage with another national insurance carrier for half the annual cost.
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December 8, 2017