Country Financial vs CSAA Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Country Financial
96
What is this?

Insurify Composite Score

CSAA
79
What is this?

Insurify Composite Score

Country Financial VS CSAA
96
79
What is this?
User Ratings
OptionsCountry Financial CSAA
Rating/Reviews
17 reviews
176 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsCountry Financial CSAA
Call Center Representative--Among the best
Insurer Website--The rest
Local Agent--Better than most
Overall Satisfaction--Better than most
Policy Offerings--About average
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsCountry Financial CSAA
Claim ServicingThe restThe rest
Estimation ProcessThe restAbout average
First Notice of Loss (FNOL)About averageThe rest
Overall SatisfactionThe restAbout average
Rental ExperienceAbout averageThe rest
Repair ProcessThe restBetter than most
SettlementThe restAbout average
J.D. Power Ratings by Region (out of 1000)
RegionCountry Financial CSAA
California--814 pt
About average
Mid-Atlantic--816 pt
The rest
North Central849 pt
Among the best
--
Southwest--839 pt
Among the best
Mobile App Ratings
RegionCountry Financial CSAA
Android
16 Reviews
24,330 Reviews
iOS
30 Reviews
737 Reviews
Financial Ratings
OptionsCountry Financial CSAA
A.M. BestA+A

Auto Insurance Quotes

For Married Drivers

CityCountry Financial CSAA
Chicago$39--
Phoenix$45$54
Santa Monica--$54

For Single Drivers

CityCountry Financial CSAA
Chicago$55--
Phoenix$62$58
Santa Monica--$125

For Male Drivers

CityCountry Financial CSAA
Chicago$49--
Phoenix$55$55
Santa Monica--$126

For Female Drivers

CityCountry Financial CSAA
Chicago$44--
Phoenix$51$58
Santa Monica--$54

For Drivers with Speeding Ticket

CityCountry Financial CSAA
Chicago$63--
Phoenix$77$62
Santa Monica--$174

For Drivers with No Speeding Ticket

CityCountry Financial CSAA
Chicago$44--
Phoenix$48$55
Santa Monica--$72

For Drivers Age Between 18-40

CityCountry Financial CSAA
Chicago$55--
Phoenix$66$54
Santa Monica--$139

For Drivers Age Between 40-65

CityCountry Financial CSAA
Chicago$37--
Phoenix$41$48
Santa Monica--$51

For Drivers Age of 65+

CityCountry Financial CSAA
Chicago$54--
Phoenix$53$97
Santa Monica--$52

For Drivers with Average Credit

CityCountry Financial CSAA
Chicago$51--
Phoenix$58$70
Santa Monica--$68

For Drivers with Fair Credit

CityCountry Financial CSAA
Chicago$41--
Phoenix$49$74
Santa Monica--$65

For Drivers with Good Credit

CityCountry Financial CSAA
Chicago$41--
Phoenix$46$43
Santa Monica--$63

For Drivers with Excellent Credit

CityCountry Financial CSAA
Chicago$54--
Phoenix$61$38
Santa Monica--$164

Quotes & Discounts

Discount typeCountry Financial CSAA
Good StudentUp to 25%Up to 14.3%
Defensive DriverUp to 10%--
New CarUp to 10%--
OrganizationUp to 10%Up to 5%
Newly EngagedUp to 5%--
Anti-Theft DeviceVaries--
Driving trainingVariesUp to 4.7%
Good DriverVariesUp to 20%
Multiple PolicyVariesUp to 20%
Multiple VehicleVariesUp to 27.3%
OccupationVaries--
Paid in fullVaries--
teenSMARTVaries--
Alumni--Up to 7.4%
Home Owner--Up to 15.7%
Low Mileage--Up to 19.1%
Loyalty--Up to 5.6%
Professional organization--Up to 7.4%
Student Away at School--Up to 46.7%

Payment Methods

Discount typeCountry Financial CSAA
Automatic Online Payment
yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yes--
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Phone Payment
yes--

Features and Services

Features and ServicesCountry Financial CSAA
24/7 service--yes
Loyalty rewards program--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesCountry Financial CSAA
Accidental Death, Dismemberment, Disability
--yes
Antique or Collector Car Insurance
--yes
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
First Aid Reimbursement
yesyes
Glass Coverage yes--
New Car Replacement Coverage
yes--
Personal/Upgraded Item Coverage
yes--
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
Sound System Coverage
yes--
Teachers Insurance
yes--
Tenant Rental Coverage
yes--
Umbrella Policy
yesyes

Online Quoting by State

  • Country Financial
  • CSAA
  • Both

Compare Insurance Products

ProductCountry Financial CSAA
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Business InsuranceBusiness Insuranceyes--
Farm InsuranceFarm Insuranceyes--
Health InsuranceHealth Insuranceyes--
Home InsuranceHome Insuranceyes--
Life InsuranceLife Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyes--
RV InsuranceRV Insuranceyes--

User Reviews

  • Country Financial Reviews
  • CSAA Reviews
3.3
5 Stars
41 %
4 Stars
6 %
3 Stars
24 %
1 Star
29 %

Most Positive Review

By Teira
I've always had no trouble with them

Most Critical Review

By
I am very dissatisfied with my country financial home owners ins . I had a claim on my floors and was told that it was not covered on my policy. I think that when you take out ins. the ins company should explain things to you better .you pay almost 800.00 a year to be told it was not covered and that it was neglect if your not having a problem till you fall through the floor then how do you know you have a problem .to top it off the people you have to deal with are real a--- .they act like it there money and you should not be using it .

All Reviews

Showing 1 - 10 out of 17 Reviews
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Read reviews that mention

Bernie
Main reason for my decision to change our insurance coverage is cost. My latest auto and home bills showed increases (4.2 % for auto and 14.8 % for home). That's not acceptable.
Norbert
Outstanding service good repor with staff.
Lucy
They haven't raise the dollar amount on my policy. But I need something cheaper as I will soon be retiring and won't be able to afford it. Of course my past experience with changing ins. is that the new company sucks you in and the next year they raise your dollar amount for your policy and once again it's too high!
TIM
Did not place insurance on my 16 yr old in time, so was driving uninsured 6 months
Rebekah
outstanding service
Jane
Great customers service
LaTerria
Because they start you off with cheap prices and then go up to where you cant afford it
LaTerria
Because they start you off with cheap prices and then go up to where you can’t afford it
Shauntia
Terrible customer service
Shauntia
Terrible customer service
Showing 1 - 10 out of 17 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.