Chubb vs Travelers Car Insurance

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4.8 Rating

2,700 Reviews

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Last Updated: January 2022

Ratings

Insurify Composite Score

Chubb
85
What is this?

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

Chubb VS Travelers
85
80
What is this?
User Ratings
OptionsChubb Travelers
Rating/Reviews
12 reviews
395 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsChubb Travelers
Call Center Representative--About average
Insurer Website--About average
Local Agent--About average
Overall Satisfaction--About average
Policy Offerings--About average
Pricing--The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsChubb Travelers
Claim Servicing--About average
Estimation Process--About average
First Notice of Loss (FNOL)--About average
Overall Satisfaction--About average
Rental Experience--About average
Repair Process--The rest
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionChubb Travelers
Central--814 pt
The rest
Florida--810 pt
The rest
Mid-Atlantic--820 pt
The rest
New England--804 pt
The rest
New York--821 pt
About average
North Central--805 pt
The rest
Southeast--822 pt
About average
Southwest--809 pt
The rest
Mobile App Ratings
RegionChubb Travelers
Android
1 Reviews
146 Reviews
iOS--
49 Reviews
Financial Ratings
OptionsChubb Travelers
A.M. BestA++A++
FitchAAAA
Moody'sA3Aa2
Standard & Poor'sAAAA

Auto Insurance Quotes

For Married Drivers

CityChubb Travelers
Austin$62--
Chicago--$78
Philadelphia--$99
Phoenix--$81

For Single Drivers

CityChubb Travelers
Austin$64--
Chicago--$78
Philadelphia--$125
Phoenix--$86

For Male Drivers

CityChubb Travelers
Austin$55--
Chicago--$76
Philadelphia--$117
Phoenix--$85

For Female Drivers

CityChubb Travelers
Austin$71--
Chicago--$79
Philadelphia--$108
Phoenix--$82

For Drivers with Speeding Ticket

CityChubb Travelers
Austin$87--
Chicago--$100
Philadelphia--$179
Phoenix--$114

For Drivers with No Speeding Ticket

CityChubb Travelers
Austin$58--
Chicago--$73
Philadelphia--$103
Phoenix--$77

For Drivers Age Between 18-40

CityChubb Travelers
Austin$67--
Chicago--$78
Philadelphia--$122
Phoenix--$89

For Drivers Age Between 40-65

CityChubb Travelers
Austin$58--
Chicago--$72
Philadelphia--$90
Phoenix--$74

For Drivers Age of 65+

CityChubb Travelers
Austin$67--
Chicago--$98
Philadelphia--$156
Phoenix--$98

For Drivers with Average Credit

CityChubb Travelers
Austin$79--
Chicago--$85
Philadelphia--$123
Phoenix--$91

For Drivers with Fair Credit

CityChubb Travelers
Austin$71--
Chicago--$89
Philadelphia--$120
Phoenix--$95

For Drivers with Good Credit

CityChubb Travelers
Austin$57--
Chicago--$71
Philadelphia--$91
Phoenix--$74

For Drivers with Excellent Credit

CityChubb Travelers
Austin$46--
Chicago--$66
Philadelphia--$114
Phoenix--$73

Quotes & Discounts

Discount typeChubb Travelers
Continuous Coverage--Up to 15%
Defensive Driver--Up to 8%
Driving training--Up to 8%
Early Quote--Up to 10%
Good Payer--Up to 15%
Good Student--Up to 8%
Home Owner--Up to 5%
Hybrid/Electric Vehicle--Up to 10%
Low Mileage--Varies
Multiple Policy--Up to 13%
Multiple Vehicle--Up to 8%
New Car--Up to 10%
No lapse in coverage--Varies
Paid in full--Up to 7.5%
Preferred payment--Up to 3%
Safe Driver--Up to 23%
Student Away at School--Up to 7%

Payment Methods

Discount typeChubb Travelers
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
--yes
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Phone Payment
yesyes

Features and Services

Features and ServicesChubb Travelers
24/7 serviceyesyes
Accident forgiveness--yes
Flexible / convenient payments--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes
Text and email alertsyes--

Optional Coverages

Optional CoveragesChubb Travelers
Accident Forgiveness
--yes
Antique or Collector Car Insurance
yes--
Gap Insurance
--yes
New Car Replacement Coverage
--yes
Original Equipment Manufacturer Coverage
yes--
Rental Reimbursement
yesyes
Ridesharing Coverage
--yes
Roadside Assistance
yesyes
Small Claim Forgiveness
--yes
Umbrella Policy
--yes

Insurance by State

Uber and Lyft driver insurance

  • Chubb
  • Travelers
  • Both

Compare Insurance Products

ProductChubb Travelers
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insuranceyesyes
Cyber Liability InsuranceCyber Liability Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Home InsuranceHome Insuranceyesyes
Jewelry InsuranceJewelry Insurance--yes
Personal Excess Liability InsurancePersonal Excess Liability Insuranceyes--
Personal Watercraft InsurancePersonal Watercraft Insuranceyes--
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes
Wedding and Event InsuranceWedding and Event Insurance--yes

User Reviews

  • Chubb Reviews
  • Travelers Reviews
3.3
5 Stars
42 %
4 Stars
8 %
3 Stars
17 %
2 Stars
8 %
1 Star
25 %

Most Helpful Review

By
I've had many carriers, chubb is the most customer focussed. Their premiums are not the cheapest, but their coverage and service is excellent. One point that's very important: you do not need to close out a cliam in order to be partially reimbursed. This is very helpful for claims that take a while to adjust.

Latest Review

By James
Slow. Non-responsive. Pathetic support. Inability to pay all plans through one portal.

All Reviews

Showing 1 - 10 out of 12 Reviews
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Read reviews that mention

James
Slow. Non-responsive. Pathetic support. Inability to pay all plans through one portal.
ANTHONY
ANTHONY
Insurify User
insurance with ACE but not it's Chubb.
Insurify User
top quality
Insurify User
Very good service, helpful over the phone, allow to chose the repair shop when there is any issue.
Insurify User
First accident in entire life, minor accident resulted in over 36% increase in annual premium.
Insurify User
Very high premiums
Insurify User
Chubb made my auto claim and repair process very easy from the first call. They did all the legwork and coordinating for me, and even created a payment plan for the driver who hit me to pay for the repairs themselves.
Insurify User
Continued to charge coverage after coverage had been cancelled for my elderly mother, and moved to Progressive. Representatives were, I believe, purposefully confusing to my mother in order to continue charging coverage even though they were aware that they were no longer the insurer of the vehicle. The policy had been moved to Progressive. These overpayments (her home was also insured by Chubb) for the auto continued for approximately 14 months before being discovered by family member.
Showing 1 - 10 out of 12 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.