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Options | Auto-Owners | Progressive |
---|---|---|
Rating/Reviews |
62 reviews
|
2,969 reviews
|
Options | Auto-Owners | Progressive |
---|---|---|
Overall Satisfaction | Better than most | About average |
Policy Offerings | Among the best | About average |
Pricing | Better than most | About average |
Local Agent | Among the best | About average |
Call Center Representative | -- | The rest |
Insurer Website | -- | About average |
Options | Auto-Owners | Progressive |
---|---|---|
Overall Satisfaction | Better than most | About average |
First Notice of Loss (FNOL) | Better than most | About average |
Claim Servicing | Better than most | About average |
Estimation Process | Better than most | About average |
Repair Process | About average | About average |
Rental Experience | Among the best | Better than most |
Settlement | Better than most | About average |
Region | Auto-Owners | Progressive |
---|---|---|
Florida |
812 pt
About average
|
812 pt
About average
|
Southeast |
842 pt
Better than most
|
830 pt
About average
|
North Central |
850 pt
Among the best
|
818 pt
The rest
|
Central |
847 pt
Better than most
|
815 pt
The rest
|
Southwest | -- |
812 pt
About average
|
Texas | -- |
815 pt
The rest
|
Mid-Atlantic | -- |
835 pt
About average
|
New England | -- |
826 pt
About average
|
California | -- |
800 pt
About average
|
New York | -- |
816 pt
About average
|
Northwest | -- |
808 pt
About average
|
Brand | Auto-Owners | Progressive |
---|---|---|
iOS |
6 reviews
|
317 reviews
|
Android |
20 reviews
|
17,106 reviews
|
Company Name | Auto-Owners | Progressive |
---|---|---|
A.M. Best | A++ | A+ |
Standard & Poor's | -- | A |
Fitch | -- | A+ |
Moody's | -- | A2 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $61 | $56 |
Philadelphia | $67 | $58 |
Phoenix | $35 | $55 |
Los Angeles | -- | $45 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $65 | $76 |
Philadelphia | $68 | $75 |
Phoenix | $39 | $70 |
Los Angeles | -- | $77 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $56 | $63 |
Philadelphia | $64 | $64 |
Phoenix | $32 | $60 |
Los Angeles | -- | $68 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $70 | $69 |
Philadelphia | $71 | $70 |
Phoenix | $42 | $65 |
Los Angeles | -- | $54 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $97 | $82 |
Philadelphia | $80 | $83 |
Phoenix | $55 | $75 |
Los Angeles | -- | $84 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $56 | $63 |
Philadelphia | $66 | $64 |
Phoenix | $33 | $60 |
Los Angeles | -- | $56 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $64 | $75 |
Philadelphia | $67 | $74 |
Phoenix | $40 | $70 |
Los Angeles | -- | $82 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $56 | $52 |
Philadelphia | $61 | $54 |
Phoenix | $31 | $51 |
Los Angeles | -- | $43 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $83 | $87 |
Philadelphia | $90 | $84 |
Phoenix | $49 | $82 |
Los Angeles | -- | $52 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $77 | $81 |
Philadelphia | $70 | $78 |
Phoenix | $48 | $74 |
Los Angeles | -- | $62 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $68 | $78 |
Philadelphia | $80 | $77 |
Phoenix | $40 | $73 |
Los Angeles | -- | $55 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $59 | $46 |
Philadelphia | $59 | $50 |
Phoenix | $34 | $47 |
Los Angeles | -- | $43 |
City | Auto-Owners | Progressive |
---|---|---|
Chicago | $48 | $59 |
Philadelphia | $60 | $62 |
Phoenix | $26 | $58 |
Los Angeles | -- | $84 |
Discount Type | Auto-Owners | Progressive |
---|---|---|
Passive Restraint Discount |
up to 35%
|
up to 10% |
Multiple Vehicle Discount |
up to 31%
|
up to 30% |
Student Away at School Discount |
up to 25%
|
up to 10% |
Multiple Policy Discount |
up to 14%
|
up to 10% |
Prepay Discount |
up to 14%
|
Varies |
Anti-Theft Device Discount |
up to 11%
|
up to 5% |
Anti-lock Brake Discount |
up to 10%
|
-- |
Good Student Discount |
up to 10%
|
up to 10% |
Company Car Discount |
up to 5%
|
-- |
Accident Free Discount |
Varies
|
-- |
Good Driver Discount |
Varies
|
up to 26% |
Paid in full discount |
Varies
|
Varies |
Mature driver discount |
Varies
|
-- |
E-billing Discount |
Varies
|
Varies |
Good Credit Discount |
Varies
|
up to 84% |
Organization Discount |
Varies
|
-- |
teenSMART Discount |
Varies
|
Varies |
EV/Hybrid Discount |
Varies
|
-- |
Paperless documents discount |
Varies
|
Varies |
Starting your auto quote online discount |
--
|
Varies |
Signing documents when you buy online discount |
--
|
Varies |
No lapse in coverage discount |
--
|
Varies |
Discount Finder |
--
|
Varies |
Defensive Driver Discount |
--
|
Varies |
Low Mileage Discount |
--
|
Varies |
Military Discount |
--
|
Varies |
Loyalty Discount |
--
|
Varies |
Continuous Coverage Discount |
--
|
Varies |
Youth Driving Discount |
--
|
Varies |
Preferred payment discount |
--
|
Varies |
Home Owner Discount |
--
|
Varies |
Provider Switch Discount |
--
|
Varies |
Payment Type | Auto-Owners | Progressive |
---|---|---|
Automatic Online Payment |
|
|
Online Payment |
--
|
|
Mobile App Payments |
--
|
|
Phone Payment |
--
|
|
Mail Payment |
--
|
|
Credit Card Payment |
--
|
|
PayPal |
--
|
|
Electronic Check |
--
|
|
Text Payment |
--
|
|
Features and Services | Auto-Owners | Progressive |
---|---|---|
Roadside assistance |
|
|
Online account management |
|
|
Policy bundling discounts |
|
--
|
Mobile app |
|
|
24/7 service |
|
|
Accident forgiveness |
--
|
|
Loyalty rewards program |
--
|
|
Coverage Type | Auto-Owners | Progressive |
---|---|---|
Glass Coverage |
|
|
Gap Insurance |
|
|
Pet Coverage |
|
|
Rental Reimbursement |
|
|
Roadside Assistance |
|
|
Antique or Collector Car Insurance |
|
--
|
Umbrella Policy |
|
--
|
Accident Forgiveness |
--
|
|
Emergency Lockout Coverage |
--
|
|
Original Equipment Manufacturer Coverage |
--
|
|
Ridesharing Coverage |
--
|
|
Product | Auto-Owners | Progressive |
---|---|---|
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Their staff is always friendly, answer all my questions, and I may stay with them. I'm just researching because my rates are so high. I can understand them raising my payments as I've had two accidents since December 19, 2016, but no one was hurt or killed (THANK GOD)it was my only accident in 73 years, damage to both vehicles was under $9,000. My second accident only involved me. Auto-Owners totaled my vehicle and paid me damages of $6206.80. Again, I can see where my rates would raise, I just didn't expect it to be what it is, so I thought I'd shop around.
Claims Adjuster for 1 thing. Most of the time you can't get ahold of anyone at my agents office
I did quite a bit of shopping around when I was in the market for insurance, and Progressive offered the best price out of the major brands (Liberty Mutual, Geico, Allstate, etc). The Liberty Mutual quote was actually so outrageous that I laughed out loud before promptly hanging up on the representative. After signing on with Progressive I called to make sure that I was taking advantage of every discount possible, and also signed up for the snapshot program, which ended up saving me an additional 20% (which was huge). If you don't drive crazy mileage, generally avoid driving at dangerous times (i.e. rush hour), and minimize "hard stops", you're likely to save a significant amount of cash through the Snapshot discount. From a customer service standpoint I've been relatively happy with Progressive, although they did go ghost on me in the middle of a liability investigation after my car was damaged during a tow. No major claims since I've been with them, but minor repairs and some glass work have gone smoothly. Overall I'd recommend Progressive to price-conscious drivers looking for standard coverage and discount options (Snapshot is legit).
They are not pro customer. I felt very cheated and we had a terrible agent. The quotes were not accurate and when we added and then removed a vehicle our policy didn't go back to what it originally was. They charged us more for the same policy. Terrible. I will not recommend to anyone.
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February 13, 2018