AssuranceAmerica vs Mercury Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

AssuranceAmerica
Not Rated
What is this?

Insurify Composite Score

Mercury
81
What is this?

Insurify Composite Score

AssuranceAmerica VS Mercury
Not Rated
81
What is this?
User Ratings
OptionsAssuranceAmerica Mercury
Rating/Reviews
12 reviews
1,419 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAssuranceAmerica Mercury
Local Agent--The rest
Overall Satisfaction--The rest
Policy Offerings--The rest
Pricing--The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAssuranceAmerica Mercury
Claim Servicing--The rest
Estimation Process--About average
First Notice of Loss (FNOL)--The rest
Overall Satisfaction--The rest
Rental Experience--The rest
Repair Process--About average
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionAssuranceAmerica Mercury
California--795 pt
The rest
Florida--808 pt
The rest
Mobile App Ratings
RegionAssuranceAmerica Mercury
Android--
161 Reviews
Financial Ratings
OptionsAssuranceAmerica Mercury
A.M. Best--A
Fitch--A
Moody's--A2

Auto Insurance Quotes

For Married Drivers

CityAssuranceAmerica Mercury
Austin--$74
Chicago--$106
Phoenix--$96
Santa Monica--$67

For Single Drivers

CityAssuranceAmerica Mercury
Austin--$81
Chicago--$152
Phoenix--$93
Santa Monica--$122

For Male Drivers

CityAssuranceAmerica Mercury
Austin--$77
Chicago--$146
Phoenix--$94
Santa Monica--$116

For Female Drivers

CityAssuranceAmerica Mercury
Austin--$78
Chicago--$113
Phoenix--$95
Santa Monica--$72

For Drivers with Speeding Ticket

CityAssuranceAmerica Mercury
Austin--$102
Chicago--$174
Phoenix--$114
Santa Monica--$134

For Drivers with No Speeding Ticket

CityAssuranceAmerica Mercury
Austin--$72
Chicago--$119
Phoenix--$91
Santa Monica--$86

For Drivers Age Between 18-40

CityAssuranceAmerica Mercury
Austin--$81
Chicago--$150
Phoenix--$92
Santa Monica--$136

For Drivers Age Between 40-65

CityAssuranceAmerica Mercury
Austin--$70
Chicago--$103
Phoenix--$90
Santa Monica--$60

For Drivers Age of 65+

CityAssuranceAmerica Mercury
Austin--$93
Chicago--$147
Phoenix--$123
Santa Monica--$67

For Drivers with Average Credit

CityAssuranceAmerica Mercury
Austin--$86
Chicago--$134
Phoenix--$103
Santa Monica--$83

For Drivers with Fair Credit

CityAssuranceAmerica Mercury
Austin--$84
Chicago--$111
Phoenix--$102
Santa Monica--$79

For Drivers with Good Credit

CityAssuranceAmerica Mercury
Austin--$74
Chicago--$123
Phoenix--$99
Santa Monica--$67

For Drivers with Excellent Credit

CityAssuranceAmerica Mercury
Austin--$67
Chicago--$149
Phoenix--$75
Santa Monica--$147

Quotes & Discounts

Discount typeAssuranceAmerica Mercury
Anti-Theft Device--Up to 5%
Federal Employee--Varies
Good Credit--Up to 73%
Good Driver--Up to 18%
Good Student--Up to 10%
Low Mileage--Varies
Multiple Policy--Up to 10%
Multiple Vehicle--Up to 26%
Occasional driver--Varies
Organization--Varies
Paid in full--Varies
Passive Restraint--Up to 5%
Professional organization--Varies
Public Safety Professional--Varies
Senior Adult--Varies
Student Away at School--Up to 10%
VIN Etching--Varies

Payment Methods

Discount typeAssuranceAmerica Mercury
In Person Payment
yes--
Mail Payment
yesyes
Online Payment
yesyes
Pay Through Your Agent
yes--
Person 2 Person Payment --yes
Phone Payment
yesyes

Features and Services

Features and ServicesAssuranceAmerica Mercury
24/7 service--yes
Online account managementyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesAssuranceAmerica Mercury
Comprehensive Claim Forgiveness
--yes
Rental Reimbursement
--yes
Roadside Assistance
--yes

Insurance by State

Uber and Lyft driver insurance

  • AssuranceAmerica
  • Mercury
  • Both

SR‌-22 Insurance by State

  • AssuranceAmerica
  • Mercury
  • Both

Compare Insurance Products

ProductAssuranceAmerica Mercury
Car InsuranceCar Insuranceyesyes
Business InsuranceBusiness Insurance--yes
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insurance--yes
Home InsuranceHome Insurance--yes
Renters InsuranceRenters Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • AssuranceAmerica Reviews
  • Mercury Reviews
2.5
5 Stars
33 %
3 Stars
8 %
1 Star
58 %

Most Helpful Review

By Destiny Cortez
Am currently waiting for this insurance company to pay off their part of my totaled car loan, they have been dragging it out for almost two months. If I would have known this would happen I would have just paid my deductible and let my insurance handle everything. This adjuster does not answer any calls and had to call the claims department to send out an alert before any supervisor gets involved. Waste of time, and just drags out the emotional and stressful response of it all.

Latest Review

By Amber Casella
Horrible all the way around! Between different nasty attitudes to rude as ppl I canceled my policy

All Reviews

Showing 1 - 10 out of 12 Reviews
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Read reviews that mention

Amber Casella
Horrible all the way around! Between different nasty attitudes to rude as ppl I canceled my policy
Lisa Gholson
why can't I get my update policy
Carol
Awful first they put my husband as excluded and then when I cancelled my policy after being paid up they kept my money an said I owe them money
Cassandra Dozier
I have been with this insurance company for almost a year and i have had the best experience and the agents have been nothing short of amazing . Today Eric L was amazing he got me the help i needed today even tho i was so worried but he reassured me that he would get it done and he did thanks again to him. I would for sure recommend them to my friends and family!!!
Chuck Lowry
Ive been a agent for a long time in Gaffney SC we have alot of customers with AA and are pleased with the company.
Jennifer Thornton
Im a agent in SouthCarolina Assurance America has great Customer Service flexable payments and a great Rep for our state. We love Larry!!
Destiny Cortez
Am currently waiting for this insurance company to pay off their part of my totaled car loan, they have been dragging it out for almost two months. If I would have known this would happen I would have just paid my deductible and let my insurance handle everything. This adjuster does not answer any calls and had to call the claims department to send out an alert before any supervisor gets involved. Waste of time, and just drags out the emotional and stressful response of it all.
Scotty
I got hit by one of their insured drivers who misjudged how close I was and pulled right out in front of me !! I have never dealt with such a pathetic business and people they take days weeks to return your call and keep the whole situation dragging on just pitiful I have since put it in the hands of a lawyer as I am over it !
Alando
Allison Barnes called me from 6785690289 cursed me out saying my daughter was in an accident in my car. She stated that she has been working for your company 20 years and that she can care less who I talk to about her behavior. She said she didn't care who I was nor does she have respect for authority. She didn't even ask if anyone was injured or if anyone was ok. Do not do business with this company.
Jenry Ordoñez
Me deben $5,000 hace más de 3 meses y no me quieren pagar y todavía me tocan mi carro
Showing 1 - 10 out of 12 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.