Arrowhead vs CSAA Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Arrowhead
Not Rated
What is this?

Insurify Composite Score

CSAA
79
What is this?

Insurify Composite Score

Arrowhead VS CSAA
Not Rated
79
What is this?
User Ratings
OptionsArrowhead CSAA
Rating/Reviews
5 reviews
176 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsArrowhead CSAA
Call Center Representative--Among the best
Insurer Website--The rest
Local Agent--Better than most
Overall Satisfaction--Better than most
Policy Offerings--About average
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsArrowhead CSAA
Claim Servicing--The rest
Estimation Process--About average
First Notice of Loss (FNOL)--The rest
Overall Satisfaction--About average
Rental Experience--The rest
Repair Process--Better than most
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionArrowhead CSAA
California--814 pt
About average
Mid-Atlantic--816 pt
The rest
Southwest--839 pt
Among the best
Mobile App Ratings
RegionArrowhead CSAA
Android--
24,330 Reviews
iOS--
737 Reviews
Financial Ratings
OptionsArrowhead CSAA
A.M. Best--A

Auto Insurance Quotes

For Married Drivers

CityArrowhead CSAA
Phoenix--$54
Santa Monica--$54

For Single Drivers

CityArrowhead CSAA
Phoenix--$58
Santa Monica--$125

For Male Drivers

CityArrowhead CSAA
Phoenix--$55
Santa Monica--$126

For Female Drivers

CityArrowhead CSAA
Phoenix--$58
Santa Monica--$54

For Drivers with Speeding Ticket

CityArrowhead CSAA
Phoenix--$62
Santa Monica--$174

For Drivers with No Speeding Ticket

CityArrowhead CSAA
Phoenix--$55
Santa Monica--$72

For Drivers Age Between 18-40

CityArrowhead CSAA
Phoenix--$54
Santa Monica--$139

For Drivers Age Between 40-65

CityArrowhead CSAA
Phoenix--$48
Santa Monica--$51

For Drivers Age of 65+

CityArrowhead CSAA
Phoenix--$97
Santa Monica--$52

For Drivers with Average Credit

CityArrowhead CSAA
Phoenix--$70
Santa Monica--$68

For Drivers with Fair Credit

CityArrowhead CSAA
Phoenix--$74
Santa Monica--$65

For Drivers with Good Credit

CityArrowhead CSAA
Phoenix--$43
Santa Monica--$63

For Drivers with Excellent Credit

CityArrowhead CSAA
Phoenix--$38
Santa Monica--$164

Quotes & Discounts

Discount typeArrowhead CSAA
Anti-Theft DeviceVaries--
Anti-lock BrakeVaries--
Claims Free RenewalVaries--
Defensive DriverVaries--
Good DriverVariesUp to 20%
Mature driverVaries--
Motor clubVaries--
Multiple VehicleVariesUp to 27.3%
OrganizationVariesUp to 5%
PersistencyVaries--
Roadside AssistanceVaries--
Senior AdultVaries--
Alumni--Up to 7.4%
Driving training--Up to 4.7%
Good Student--Up to 14.3%
Home Owner--Up to 15.7%
Low Mileage--Up to 19.1%
Loyalty--Up to 5.6%
Multiple Policy--Up to 20%
Professional organization--Up to 7.4%
Student Away at School--Up to 46.7%

Payment Methods

Discount typeArrowhead CSAA
Automatic Online Payment
--yes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yes--
Online Payment
--yes
Phone Payment
yes--

Features and Services

Features and ServicesArrowhead CSAA
24/7 serviceyesyes
Flexible / convenient paymentsyes--
Loyalty rewards program--yes
Mobile app--yes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes
Text and email alertsyes--

Optional Coverages

Optional CoveragesArrowhead CSAA
Accidental Death, Dismemberment, Disability
--yes
Antique or Collector Car Insurance
--yes
First Aid Reimbursement
--yes
Gap Insurance
yes--
Glass Coverage yes--
Named Operator Endorsement Buy Back Option
yes--
Rental Reimbursement
yesyes
Roadside Assistance
--yes
Umbrella Policy
yesyes
Work Loss Coverage
yes--

Insurance by State

Compare Insurance Products

ProductArrowhead CSAA
Car InsuranceCar Insuranceyesyes

User Reviews

  • Arrowhead Reviews
  • CSAA Reviews
2.0
5 Stars
20 %
2 Stars
20 %
1 Star
60 %

Most Positive Review

By Pamela
The ease of getting an insurance policy

Most Critical Review

By Takiesha
Price too high

All Reviews

Showing 1 - 5 out of 5 Reviews
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Read reviews that mention

Keri poupard
This company is awful! Do not trust them! They will take your money and cancel your service. The woman Claudia i spoke with was extremely rude and arrogant. She needs to have some lessons in customer service!!! I will be taking my money some place else!
TNarra
Pamela
The ease of getting an insurance policy
Takiesha
Price too high
Nicole F.
Worst customer service I have ever encountered. I have been the director of Sales/Customer service at a publicly traded company for 12 years (managing 22+ employees) and the easiest duty of my position is relieving someone of their position who has zero concern for the customer. You know the customer... thats the person who essentially pays your salary. I would personally conduct your exit interview if you worked for me.

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.