Ameriprise vs CSAA Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Ameriprise
78
What is this?

Insurify Composite Score

CSAA
79
What is this?

Insurify Composite Score

Ameriprise VS CSAA
78
79
What is this?
User Ratings
OptionsAmeriprise CSAA
Rating/Reviews
40 reviews
176 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAmeriprise CSAA
Call Center Representative--Among the best
Insurer Website--The rest
Local Agent--Better than most
Overall Satisfaction--Better than most
Policy Offerings--About average
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAmeriprise CSAA
Claim Servicing--The rest
Estimation Process--About average
First Notice of Loss (FNOL)--The rest
Overall Satisfaction--About average
Rental Experience--The rest
Repair Process--Better than most
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionAmeriprise CSAA
California862 pt
Among the best
814 pt
About average
Mid-Atlantic--816 pt
The rest
Southwest--839 pt
Among the best
Mobile App Ratings
RegionAmeriprise CSAA
Android
316 Reviews
24,330 Reviews
iOS
14 Reviews
737 Reviews
Financial Ratings
OptionsAmeriprise CSAA
A.M. BestAA
FitchA---
Moody'sA3--
Standard & Poor'sA---

Auto Insurance Quotes

For Married Drivers

CityAmeriprise CSAA
Phoenix--$54
Santa Monica--$54

For Single Drivers

CityAmeriprise CSAA
Phoenix--$58
Santa Monica--$125

For Male Drivers

CityAmeriprise CSAA
Phoenix--$55
Santa Monica--$126

For Female Drivers

CityAmeriprise CSAA
Phoenix--$58
Santa Monica--$54

For Drivers with Speeding Ticket

CityAmeriprise CSAA
Phoenix--$62
Santa Monica--$174

For Drivers with No Speeding Ticket

CityAmeriprise CSAA
Phoenix--$55
Santa Monica--$72

For Drivers Age Between 18-40

CityAmeriprise CSAA
Phoenix--$54
Santa Monica--$139

For Drivers Age Between 40-65

CityAmeriprise CSAA
Phoenix--$48
Santa Monica--$51

For Drivers Age of 65+

CityAmeriprise CSAA
Phoenix--$97
Santa Monica--$52

For Drivers with Average Credit

CityAmeriprise CSAA
Phoenix--$70
Santa Monica--$68

For Drivers with Fair Credit

CityAmeriprise CSAA
Phoenix--$74
Santa Monica--$65

For Drivers with Good Credit

CityAmeriprise CSAA
Phoenix--$43
Santa Monica--$63

For Drivers with Excellent Credit

CityAmeriprise CSAA
Phoenix--$38
Santa Monica--$164

Quotes & Discounts

Discount typeAmeriprise CSAA
Accident (Merit) RatingVaries--
Accident ForgivenessVaries--
Accident FreeVaries--
Anti-Theft DeviceVaries--
Anti-lock BrakeVaries--
Daytime Running LightsVaries--
Defensive DriverVaries--
GaragingVaries--
Good DriverVariesUp to 20%
Good StudentVariesUp to 14.3%
LoyaltyVariesUp to 5.6%
Multiple PolicyVariesUp to 20%
Multiple VehicleVariesUp to 27.3%
New GraduateVaries--
Passive RestraintVaries--
Provider SwitchVaries--
Seat Belt UseVaries--
Student Away at SchoolVariesUp to 46.7%
Alumni--Up to 7.4%
Driving training--Up to 4.7%
Home Owner--Up to 15.7%
Low Mileage--Up to 19.1%
Organization--Up to 5%
Professional organization--Up to 7.4%

Payment Methods

Discount typeAmeriprise CSAA
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yes--
Mobile App Payments
yes--
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesAmeriprise CSAA
24/7 serviceyesyes
Accident forgivenessyes--
Enhanced towing & substitute coverageyes--
Flexible / convenient paymentsyes--
Loyalty rewards program--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAmeriprise CSAA
Accident Forgiveness
yes--
Accidental Death, Dismemberment, Disability
yesyes
Antique or Collector Car Insurance
--yes
Electronic Key & Lock Replacement
yes--
Emergency Assistance Coverage
yes--
First Aid Reimbursement
--yes
Gap Insurance
yes--
Glass Coverage yes--
New Car Replacement Coverage
yes--
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
Umbrella Policy
yesyes

SR‌-22 Insurance by State

  • Ameriprise
  • CSAA
  • Both

Compare Insurance Products

ProductAmeriprise CSAA
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Classic Car InsuranceClassic Car Insuranceyes--
Condo InsuranceCondo Insuranceyes--
Flood InsuranceFlood Insuranceyes--
Home InsuranceHome Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyes--
RV InsuranceRV Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--

User Reviews

  • Ameriprise Reviews
  • CSAA Reviews
3.5
5 Stars
40 %
4 Stars
18 %
3 Stars
15 %
2 Stars
3 %
1 Star
25 %

Most Positive Review

By Roger
Value

Most Critical Review

By Greg
Had Ameriprise for many years with no claims. Scraped the right front fender pulling into the garage resulting in a claim and insurance rates went from $2,100 every 6 months to $3,300 every 6 months. Only claim ever.i could have just paid for the repairs several times over for that increase.

All Reviews

Showing 1 - 10 out of 40 Reviews
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Read reviews that mention

Michael
Price
SANTOSH
Ameriprise is relatively out of sync with changing market and customer dynamics. The rigid insurability clause for Comprehensive coverage of personal auto insurance, while working for a ride sharing company. The ride sharing company has its own comprehensive insurance, while the personal auto insurance is for own use. Ameriprise adjusters are not ready to meet the challenges of Digital age. Archaic processes and systems used by the adjusters are not customer friendly.
Anthony
Very professional and did not waste my time
Juan
No real problem other than large rate increase. Its all about the money
Ray
Relatively painless experience in replacing my totaled car.
saisunee w
I left Ameriprise after being a customer for 19 year due to their terrible customer service and corporate greed. I had Ameriprise for my home, auto and umbrella insurance with no problems but last September I accidently scratched another car while parking. Ameriprise advertises that they had accident forgiveness but they lie. The only time I had to use my insurance in 19 years and they screwed me over the first chance they got. The Ameriprise representative was extremely rude and informed me that there was no accident forgiveness and they increased my rate to triple the original price. Save yourself heartache and DO NOT get Ameriprise Insurance.
Monica
I've never had a problem with being helped...never had an issue. My issue is their prices.
Manoochehr
The high price.
Brian
Never had any problems with them.
Jo
My rates went up for no fault of mine. Car and auto.
Showing 1 - 10 out of 40 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.