American Family vs SafeAuto Car Insurance

Enter your zipcode to get started

Shopper Approved

4.8 Rating

2,700 Reviews

12 Million

Quotes

Been Here Before?

Get Back to My Quotes
Last Updated: January 2022

Ratings

Insurify Composite Score

American Family
89
What is this?

Insurify Composite Score

SafeAuto
Not Rated
What is this?

Insurify Composite Score

American Family VS SafeAuto
89
Not Rated
What is this?
User Ratings
OptionsAmerican Family SafeAuto
Rating/Reviews
138 reviews
10,748 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAmerican Family SafeAuto
Local AgentBetter than most--
Overall SatisfactionBetter than most--
Policy OfferingsBetter than most--
PricingBetter than most--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAmerican Family SafeAuto
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessAbout average--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionAmerican Family SafeAuto
Central823 pt
About average
--
North Central820 pt
About average
--
Northwest826 pt
Better than most
--
Southwest819 pt
About average
--
Mobile App Ratings
RegionAmerican Family SafeAuto
Android
1,081 Reviews
--
iOS
6,200 Reviews
--
Financial Ratings
OptionsAmerican Family SafeAuto
A.M. BestA--
FitchA+--
Moody'sAa3--
Standard & Poor'sA+--

Auto Insurance Quotes

For Married Drivers

CityAmerican Family SafeAuto
Austin--$73
Chicago$76--
Philadelphia--$61
Phoenix$82--

For Single Drivers

CityAmerican Family SafeAuto
Austin--$81
Chicago$76--
Philadelphia--$76
Phoenix$82--

For Male Drivers

CityAmerican Family SafeAuto
Austin--$76
Chicago$76--
Philadelphia--$69
Phoenix$82--

For Female Drivers

CityAmerican Family SafeAuto
Austin--$78
Chicago$76--
Philadelphia--$68
Phoenix$82--

For Drivers with Speeding Ticket

CityAmerican Family SafeAuto
Austin--$92
Chicago$102--
Philadelphia--$83
Phoenix$121--

For Drivers with No Speeding Ticket

CityAmerican Family SafeAuto
Austin--$74
Chicago$70--
Philadelphia--$66
Phoenix$74--

For Drivers Age Between 18-40

CityAmerican Family SafeAuto
Austin--$82
Chicago$76--
Philadelphia--$76
Phoenix$81--

For Drivers Age Between 40-65

CityAmerican Family SafeAuto
Austin--$65
Chicago$72--
Philadelphia--$58
Phoenix$77--

For Drivers Age of 65+

CityAmerican Family SafeAuto
Austin--$101
Chicago$89--
Philadelphia--$78
Phoenix$104--

For Drivers with Average Credit

CityAmerican Family SafeAuto
Austin--$83
Chicago$80--
Philadelphia--$74
Phoenix$87--

For Drivers with Fair Credit

CityAmerican Family SafeAuto
Austin--$78
Chicago$82--
Philadelphia--$65
Phoenix$89--

For Drivers with Good Credit

CityAmerican Family SafeAuto
Austin--$75
Chicago$73--
Philadelphia--$63
Phoenix$80--

For Drivers with Excellent Credit

CityAmerican Family SafeAuto
Austin--$72
Chicago$68--
Philadelphia--$72
Phoenix$72--

Quotes & Discounts

Discount typeAmerican Family SafeAuto
Passive RestraintUp to 30%--
Good StudentUp to 25%--
MilitaryUp to 25%--
Senior AdultUp to 25%--
Student Away at SchoolUp to 25%--
Multiple PolicyUp to 15%--
Multiple VehicleUp to 13%Varies
OccupationUp to 10%--
Low MileageUp to 8%--
Anti-lock BrakeUp to 5%--
Driving HabitsUp to 5%--
Early QuoteUp to 5%--
Electronic Stability ControlUp to 5%--
Home OwnerUp to 5%Varies
LoyaltyUp to 5%--
New GraduateUp to 5%--
Paid in fullUp to 5%Varies
Preferred paymentUp to 5%--
Provider SwitchUp to 5%Varies
Sponsored MarketingUp to 5%--
TravelinkUp to 5%--
Accident FreeUp to 3%--
Daytime Running LightsUp to 3%--
Paperless documentsUp to 3%--
Accident ForgivenessVaries--
Anti-Theft DeviceVaries--
Defensive DriverVariesVaries
teenSMARTVaries--
Good Driver--Varies
Prepay--Varies

Payment Methods

Discount typeAmerican Family SafeAuto
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
--yes
Mail Payment
yesyes
Mobile App Payments
yesyes
Money Transfer
--yes
Multi-Payment Installment Plans
yesyes
Online Payment
yesyes
Phone Payment
yesyes
Prepayment
--yes

Features and Services

Features and ServicesAmerican Family SafeAuto
24/7 serviceyesyes
Enhanced towing & substitute coverageyes--
Flexible / convenient payments--yes
Low prices for high risk drivers--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAmerican Family SafeAuto
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
yes--
Comprehensive Claim Forgiveness
yesyes
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
Gap Insurance
yes--
Legal Defense Costs Coverage
yes--
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
SR-22 Coverage
yesyes
Umbrella Policy
yes--
Work Loss Coverage
yes--

Online Quoting by State

  • American Family
  • SafeAuto
  • Both

Uber and Lyft driver insurance

  • American Family
  • SafeAuto
  • Both

SR‌-22 Insurance by State

  • American Family
  • SafeAuto
  • Both

Compare Insurance Products

ProductAmerican Family SafeAuto
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Business InsuranceBusiness Insuranceyes--
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insuranceyes--
Farm InsuranceFarm Insuranceyes--
Flood InsuranceFlood Insuranceyes--
Health InsuranceHealth Insuranceyesyes
Home InsuranceHome Insuranceyesyes
Life InsuranceLife Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyes--
RV InsuranceRV Insuranceyes--
Snowmobile insuranceSnowmobile insuranceyes--
Travel InsuranceTravel Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--

User Reviews

  • American Family Reviews
  • SafeAuto Reviews
3.4
5 Stars
37 %
4 Stars
12 %
3 Stars
23 %
2 Stars
9 %
1 Star
19 %

Most Positive Review

By Theresa
They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.

Most Critical Review

By dmack
They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.

All Reviews

Showing 1 - 10 out of 138 Reviews
Sort by

Read reviews that mention

Charles
aholes
Tun
Patrick
Melvin
they help me out when nobody else would
Suzanne
We have been satisfied with their service but they are expensive.
Felicia
When I filled a claim I had no follow up from the claim adjuster. I am still waiting for my deductible to be paid back.
Stephanie
They have horrible customer service and the lack of integrity that my insurance agent has is 0
Daile
The customer service
Julia
Very good insurance and have been really happy with my agent and was originally the least expensive. Ive had a couple issues with the call center but not enough for me to really care. Looking to switch only because other companies are having lower prices for me now.
Michael
Price
Showing 1 - 10 out of 138 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.