Alliance vs American Family Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

Alliance
Not Rated
What is this?

Insurify Composite Score

American Family
89
What is this?

Insurify Composite Score

Alliance VS American Family
Not Rated
89
What is this?
User Ratings
OptionsAlliance American Family
Rating/Reviews
17 reviews
138 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAlliance American Family
Local Agent--Better than most
Overall Satisfaction--Better than most
Policy Offerings--Better than most
Pricing--Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAlliance American Family
Claim Servicing--About average
Estimation Process--About average
First Notice of Loss (FNOL)--About average
Overall Satisfaction--About average
Rental Experience--About average
Repair Process--About average
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionAlliance American Family
Central--823 pt
About average
North Central--820 pt
About average
Northwest--826 pt
Better than most
Southwest--819 pt
About average
Mobile App Ratings
RegionAlliance American Family
Android--
1,081 Reviews
iOS--
6,200 Reviews
Financial Ratings
OptionsAlliance American Family
A.M. Best--A
Fitch--A+
Moody's--Aa3
Standard & Poor's--A+

Auto Insurance Quotes

For Married Drivers

CityAlliance American Family
Chicago--$76
Phoenix--$82
Santa Monica$76--

For Single Drivers

CityAlliance American Family
Chicago--$76
Phoenix--$82
Santa Monica$135--

For Male Drivers

CityAlliance American Family
Chicago--$76
Phoenix--$82
Santa Monica$128--

For Female Drivers

CityAlliance American Family
Chicago--$76
Phoenix--$82
Santa Monica$83--

For Drivers with Speeding Ticket

CityAlliance American Family
Chicago--$102
Phoenix--$121
Santa Monica$180--

For Drivers with No Speeding Ticket

CityAlliance American Family
Chicago--$70
Phoenix--$74
Santa Monica$89--

For Drivers Age Between 18-40

CityAlliance American Family
Chicago--$76
Phoenix--$81
Santa Monica$155--

For Drivers Age Between 40-65

CityAlliance American Family
Chicago--$72
Phoenix--$77
Santa Monica$65--

For Drivers Age of 65+

CityAlliance American Family
Chicago--$89
Phoenix--$104
Santa Monica$73--

For Drivers with Average Credit

CityAlliance American Family
Chicago--$80
Phoenix--$87
Santa Monica$96--

For Drivers with Fair Credit

CityAlliance American Family
Chicago--$82
Phoenix--$89
Santa Monica$84--

For Drivers with Good Credit

CityAlliance American Family
Chicago--$73
Phoenix--$80
Santa Monica$78--

For Drivers with Excellent Credit

CityAlliance American Family
Chicago--$68
Phoenix--$72
Santa Monica$163--

Quotes & Discounts

Discount typeAlliance American Family
Claims Free RenewalVaries--
Defensive DriverVariesVaries
Good DriverVaries--
Multiple VehicleVariesUp to 13%
Accident Forgiveness--Varies
Accident Free--Up to 3%
Anti-Theft Device--Varies
Anti-lock Brake--Up to 5%
Daytime Running Lights--Up to 3%
Driving Habits--Up to 5%
Early Quote--Up to 5%
Electronic Stability Control--Up to 5%
Good Student--Up to 25%
Home Owner--Up to 5%
Low Mileage--Up to 8%
Loyalty--Up to 5%
Military--Up to 25%
Multiple Policy--Up to 15%
New Graduate--Up to 5%
Occupation--Up to 10%
Paid in full--Up to 5%
Paperless documents--Up to 3%
Passive Restraint--Up to 30%
Preferred payment--Up to 5%
Provider Switch--Up to 5%
Senior Adult--Up to 25%
Sponsored Marketing--Up to 5%
Student Away at School--Up to 25%
Travelink--Up to 5%
teenSMART--Varies

Payment Methods

Discount typeAlliance American Family
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yes--
Mail Payment
yesyes
Mobile App Payments
--yes
Multi-Payment Installment Plans
--yes
Online Payment
yesyes
Phone Payment
--yes

Features and Services

Features and ServicesAlliance American Family
24/7 service--yes
Enhanced towing & substitute coverageyesyes
Flexible / convenient paymentsyes--
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAlliance American Family
Accidental Death, Dismemberment, Disability
--yes
Antique or Collector Car Insurance
--yes
Comprehensive Claim Forgiveness
--yes
Emergency Assistance Coverage
--yes
Emergency Lockout Coverage
--yes
Gap Insurance
--yes
Legal Defense Costs Coverage
--yes
Rental Reimbursement
yesyes
Roadside Assistance
yesyes
SR-22 Coverage
--yes
Umbrella Policy
--yes
Work Loss Coverage
--yes

Online Quoting by State

  • Alliance
  • American Family
  • Both

Uber and Lyft driver insurance

  • Alliance
  • American Family
  • Both

SR‌-22 Insurance by State

  • Alliance
  • American Family
  • Both

Compare Insurance Products

ProductAlliance American Family
ATV InsuranceATV Insurance--yes
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insurance--yes
Business InsuranceBusiness Insurance--yes
Condo InsuranceCondo Insurance--yes
Farm InsuranceFarm Insurance--yes
Flood InsuranceFlood Insurance--yes
Health InsuranceHealth Insurance--yes
Home InsuranceHome Insurance--yes
Life InsuranceLife Insurance--yes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insurance--yes
Renters InsuranceRenters Insurance--yes
RV InsuranceRV Insurance--yes
Snowmobile insuranceSnowmobile insurance--yes
Travel InsuranceTravel Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • Alliance Reviews
  • American Family Reviews
2.1
5 Stars
12 %
4 Stars
18 %
2 Stars
12 %
1 Star
59 %

Most Positive Review

By Gary
There when I needed them. Low cost.

Most Critical Review

By Mandie
Their lack of confidence lack of customer service. Inability to handle claims. Crummy service all around

All Reviews

Showing 1 - 10 out of 17 Reviews
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Read reviews that mention

yee mang
Valen pura pinja. DO NOT! get this insurance. It really is a scam, bad service, never answer, don't deal with claims, don't pay up, doesn't protect against anything!
Elvia
The worst insurance ever. Don’t get insurance with them. When having full coverage, they don’t want to pay!
Nelly arriaga
Need Quote 408 6550085
Mohammed
Been 5 months since my accident. Someone hit me and they were insured also by the same insurance i have. They were at fault i had video proof dash cam showing they hit me. 5 months and i have no yet heard anything about my claim. I call them 100 times a day and all i get is that someones on vacation and no one answers. WORST company ever ! DONT WASTE UR TIME OR MONEY. I heard this from more than 10 people !!!! U might aswell go with another company. This is a 100% SCAM !
Evitalopez76@yahoo.com
Horrible customer service
Dung
Randall Grant
Though I have not dealt with an accident . I can tell you that I have nothing but good things to say about Alliance ....they are priced right and make it easy to accept my payment ....
Vivian
Service is terrible
Jose
Brian
Bad customer service and bad reviews
Showing 1 - 10 out of 17 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.