AIG vs Liberty Mutual Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Ratings

Insurify Composite Score

AIG
66
What is this?

Insurify Composite Score

Liberty Mutual
82
What is this?

Insurify Composite Score

AIG VS Liberty Mutual
66
82
What is this?
User Ratings
OptionsAIG Liberty Mutual
Rating/Reviews
8 reviews
857 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAIG Liberty Mutual
Call Center Representative--About average
Insurer Website--Better than most
Local Agent--Better than most
Overall Satisfaction--About average
Policy Offerings--Better than most
Pricing--About average
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAIG Liberty Mutual
Claim Servicing--The rest
Estimation Process--The rest
First Notice of Loss (FNOL)--About average
Overall Satisfaction--The rest
Rental Experience--About average
Repair Process--About average
Settlement--The rest
J.D. Power Ratings by Region (out of 1000)
RegionAIG Liberty Mutual
California--816 pt
About average
Central--806 pt
The rest
Florida--805 pt
The rest
Mid-Atlantic--801 pt
The rest
New England--809 pt
About average
New York--818 pt
About average
North Central--812 pt
The rest
Northwest--807 pt
About average
Southeast--814 pt
The rest
Southwest--811 pt
About average
Texas--807 pt
The rest
Mobile App Ratings
RegionAIG Liberty Mutual
Android--
2,531 Reviews
iOS--
12,900 Reviews
Financial Ratings
OptionsAIG Liberty Mutual
A.M. BestAA
FitchA+A-
Moody'sA2A2
Standard & Poor'sA+A

Quotes & Discounts

Discount typeAIG Liberty Mutual
Accident Free--Varies
Accident Prevention Course--Varies
Advance shopper--Up to 45%
Anti-Theft Device--Up to 25%
Anti-lock Brake--Varies
ByMile--Varies
Claims Free Renewal--Varies
Driving training--Up to 30%
EV/Hybrid--Varies
Early Shopper--Varies
Electronic Stability Control--Varies
Good Student--Up to 22%
Home Owner--Varies
Military--Varies
Multiple Policy--Varies
Multiple Vehicle--Up to 5%
New Graduate--Varies
New Teen Driver--Varies
Newlywed--Varies
Organization--Varies
Paid in full--Varies
Paperless documents--Varies
Passive Restraint--Up to 20%
Policy Update/Extension--Varies
Preferred payment--Varies
RightTrack--Up to 30%
Safety Feature--Varies
Senior Adult--Varies
Signing documents when you buy online--Varies
Starting your auto quote online--Up to 12%
Student Away at School--Varies
teenSMART--Varies

Payment Methods

Discount typeAIG Liberty Mutual
Automatic Online Payment
--yes
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments --yes
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
--yes
Online Payment
yesyes
Payroll Deduction
--yes
Phone Payment
yesyes
Prepayment
--yes

Features and Services

Features and ServicesAIG Liberty Mutual
24/7 serviceyesyes
Accident forgiveness--yes
Enhanced towing & substitute coverage--yes
Mobile app--yes
New vehicle replacement cost coverageyes--
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistance--yes

Optional Coverages

Optional CoveragesAIG Liberty Mutual
Accident Forgiveness
--yes
Antique or Collector Car Insurance
yes--
Better Car Replacement
--yes
Emergency Assistance Coverage
--yes
Emergency Lockout Coverage
--yes
Gap Insurance
--yes
Legal Defense Costs Coverage
--yes
Lifetime Repair Guarantee
--yes
New Car Replacement Coverage
yesyes
Original Equipment Manufacturer Coverage
yesyes
Personal/Upgraded Item Coverage
yes--
Pet Coverage
yes--
Rental Reimbursement
yesyes
Roadside Assistance
--yes
Teachers Insurance
--yes
Umbrella Policy
yes--
Vanishing Deductible
--yes
Work Loss Coverage
--yes

Uber and Lyft driver insurance

  • AIG
  • Liberty Mutual
  • Both

Compare Insurance Products

ProductAIG Liberty Mutual
Accident InsuranceAccident Insurance--yes
ATV InsuranceATV Insurance--yes
Car InsuranceCar Insurance--yes
Boat InsuranceBoat Insurance--yes
Classic Car InsuranceClassic Car Insurance--yes
Condo InsuranceCondo Insurance--yes
Critical Illness InsuranceCritical Illness Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insurance--yes
Identity Theft InsuranceIdentity Theft Insurance--yes
Life InsuranceLife Insuranceyesyes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insurance--yes
Pet InsurancePet Insurance--yes
Renters InsuranceRenters Insurance--yes
RV InsuranceRV Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Tuition InsuranceTuition Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • AIG Reviews
  • Liberty Mutual Reviews
2.9
5 Stars
25 %
4 Stars
13 %
3 Stars
25 %
1 Star
38 %

Most Helpful Review

By Karla Rice
ifer.alcala@aig.com | www.aig.com My son was in an accident a year ago with your insured. The representative for his claim was Jennifer Alcala. Jennifer and had several conversations all throughput the process of resolving the claim. I emailed faxed called etc. I submitted paperwork, mailed of checks. I was asked to submit all of his medical bills. I’m disappointed because unlike most people we could have carried this out for a larger settlement however all we were asking was for his medical bills to be paid, reimbursement for time off and the inconvenience of having to find a new car. Your customer was at fault. Accidents happen. I just don’t understand the rationale of not paying all medical cost. He was not compensated and all bills were not paid. So, I will be posting this to her page and any other page you guys are represented.

Most Critical Review

By Janice
Because u increased my premium with out notifying us. I will return if you call me and explain we have no accidents, paid on time every month. Why would u treat us so bad?? 443-564-3604 call us..

All Reviews

Showing 1 - 8 out of 8 Reviews
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Read reviews that mention

Adison Wright
Super kind and helpful. They were great at explaining everything and by far the best price.
Karla Rice
ifer.alcala@aig.com | www.aig.com My son was in an accident a year ago with your insured. The representative for his claim was Jennifer Alcala. Jennifer and had several conversations all throughput the process of resolving the claim. I emailed faxed called etc. I submitted paperwork, mailed of checks. I was asked to submit all of his medical bills. I’m disappointed because unlike most people we could have carried this out for a larger settlement however all we were asking was for his medical bills to be paid, reimbursement for time off and the inconvenience of having to find a new car. Your customer was at fault. Accidents happen. I just don’t understand the rationale of not paying all medical cost. He was not compensated and all bills were not paid. So, I will be posting this to her page and any other page you guys are represented.
Christy cogey
I just realized i recieved a check from aig that i should have got more than i recieved
Susan
Some problems with them
Shauna
idk
Janice
Because u increased my premium with out notifying us. I will return if you call me and explain we have no accidents, paid on time every month. Why would u treat us so bad?? 443-564-3604 call us..
Insurify User
Insurify User
Test Review AIG

Insurify Rate Comparison Methodology

The car insurance quotes, statistics, and data visualizations on this page are derived from Insurify’s proprietary database of over 4 million car insurance applications from ZIP codes across the United States. Insurify’s data science team performs a comprehensive analysis of the various factors car insurance providers take into account while setting rates to provide readers insight into how car insurance quotes are priced.