Acuity vs Farmers Car Insurance

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4.8 Rating

2,700 Reviews

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Last Updated: January 2022

Ratings

Insurify Composite Score

Acuity
Not Rated
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Insurify Composite Score

Farmers
85
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Insurify Composite Score

Acuity VS Farmers
Not Rated
85
What is this?
User Ratings
OptionsAcuity Farmers
Rating/Reviews
37 reviews
506 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAcuity Farmers
Insurer Website--About average
Local Agent--About average
Overall Satisfaction--About average
Policy Offerings--About average
Pricing--About average
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAcuity Farmers
Claim Servicing--About average
Estimation Process--About average
First Notice of Loss (FNOL)--About average
Overall Satisfaction--About average
Rental Experience--About average
Repair Process--The rest
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionAcuity Farmers
California--795 pt
The rest
Central--821 pt
About average
Florida--820 pt
About average
Mid-Atlantic--814 pt
The rest
North Central--808 pt
The rest
Northwest--785 pt
The rest
Southwest--797 pt
The rest
Texas--822 pt
About average
Mobile App Ratings
RegionAcuity Farmers
Android--
2,565 Reviews
iOS--
538 Reviews
Financial Ratings
OptionsAcuity Farmers
A.M. Best--A
Fitch--A+
Moody's--A2
Standard & Poor's--A

Auto Insurance Quotes

For Married Drivers

CityAcuity Farmers
Chicago--$124
Phoenix--$126
Santa Monica--$120

For Single Drivers

CityAcuity Farmers
Chicago--$117
Phoenix--$120
Santa Monica--$263

For Male Drivers

CityAcuity Farmers
Chicago--$129
Phoenix--$129
Santa Monica--$269

For Female Drivers

CityAcuity Farmers
Chicago--$112
Phoenix--$117
Santa Monica--$114

For Drivers with Speeding Ticket

CityAcuity Farmers
Chicago--$163
Phoenix--$157
Santa Monica--$302

For Drivers with No Speeding Ticket

CityAcuity Farmers
Chicago--$111
Phoenix--$116
Santa Monica--$168

For Drivers Age Between 18-40

CityAcuity Farmers
Chicago--$120
Phoenix--$123
Santa Monica--$303

For Drivers Age Between 40-65

CityAcuity Farmers
Chicago--$115
Phoenix--$118
Santa Monica--$104

For Drivers Age of 65+

CityAcuity Farmers
Chicago--$142
Phoenix--$143
Santa Monica--$101

For Drivers with Average Credit

CityAcuity Farmers
Chicago--$116
Phoenix--$123
Santa Monica--$149

For Drivers with Fair Credit

CityAcuity Farmers
Chicago--$132
Phoenix--$134
Santa Monica--$134

For Drivers with Good Credit

CityAcuity Farmers
Chicago--$126
Phoenix--$128
Santa Monica--$140

For Drivers with Excellent Credit

CityAcuity Farmers
Chicago--$108
Phoenix--$108
Santa Monica--$343

Quotes & Discounts

Discount typeAcuity Farmers
Multiple PolicyUp to 20%Up to 10%
EV/HybridUp to 5%Up to 5%
Accident FreeVaries--
Anti-lock BrakeVariesVaries
Daytime Running LightsVariesVaries
Defensive DriverVariesVaries
Good StudentVariesVaries
More Vehicles Than DriversVaries--
Multiple VehicleVariesVaries
Affinity group--Varies
Anti-Theft Device--Varies
Claims Free Renewal--Varies
Driving Habits--Varies
Driving training--Varies
E-billing--Varies
Early Quote--Varies
Electronic Stability Control--Varies
Family--Varies
Good Driver--Varies
Good Payer--Varies
Home Owner--Varies
Loyalty--Varies
Mature driver--Varies
Military--Varies
On Your Own--Varies
Organization--Varies
Paid in full--Varies
Paperless documents--Varies
Passive Restraint--Varies
Preferred payment--Varies
Prepay--Varies
Professional organization--Varies
Provider Switch--Varies
Senior Adult--Varies
Student Away at School--Varies
VIN Etching--Varies
Youth Driving--Varies
teenSMART--Varies

Payment Methods

Discount typeAcuity Farmers
Automatic Online Payment
yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
In Person Payment
--yes
Mail Payment
yesyes
Mobile App Payments
yesyes
Multi-Payment Installment Plans
yesyes
Online Payment
yesyes
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesAcuity Farmers
24/7 serviceyes--
Accident forgiveness--yes
Enhanced towing & substitute coverageyes--
Flexible / convenient paymentsyesyes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAcuity Farmers
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
--yes
Better Car Replacement
yes--
Comprehensive Claim Forgiveness
--yes
Electronic Key & Lock Replacement
yes--
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
--yes
Gap Insurance
yes--
Glass Coverage yesyes
Incident Forgiveness
--yes
Loss of Use Coverage
--yes
New Car Replacement Coverage
--yes
No Fault Coverage
--yes
Original Equipment Manufacturer Coverage
--yes
Personal/Upgraded Item Coverage
yesyes
Rental Reimbursement
yesyes
Ridesharing Coverage
--yes
Roadside Assistance
yesyes
Small Claim Forgiveness
--yes
Umbrella Policy
yesyes
Vanishing Deductible
--yes

Online Quoting by State

  • Acuity
  • Farmers
  • Both

Uber and Lyft driver insurance

  • Acuity
  • Farmers
  • Both

SR‌-22 Insurance by State

  • Acuity
  • Farmers
  • Both

Compare Insurance Products

ProductAcuity Farmers
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Business InsuranceBusiness Insuranceyesyes
Classic Car InsuranceClassic Car Insurance--yes
Condo InsuranceCondo Insuranceyesyes
Earthquake InsuranceEarthquake Insurance--yes
Flood InsuranceFlood Insurance--yes
Home InsuranceHome Insuranceyesyes
Identity Theft InsuranceIdentity Theft Insuranceyes--
Life InsuranceLife Insurance--yes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insuranceyesyes
Pet InsurancePet Insurance--yes
Recreational InsuranceRecreational Insurance--yes
Renters InsuranceRenters Insuranceyesyes
RV InsuranceRV Insuranceyes--
Snowmobile insuranceSnowmobile insuranceyes--
Umbrella InsuranceUmbrella Insuranceyesyes

User Reviews

  • Acuity Reviews
  • Farmers Reviews
3.4
5 Stars
54 %
4 Stars
5 %
3 Stars
3 %
2 Stars
5 %
1 Star
32 %

Most Helpful Review

By Steve D
We’ve been with Acuity for 12+ years. Excellent service. Good follow thru with courteous, caring staff. We’ve only had a couple minor claims with our autos. Even the two repair shops we selected mentioned how prompt and attentive their contacts at Acuity are. I’ve shopped for insurance occasionally just to check on the value I receive. I haven’t found justification to go elsewhere. Their price is a good value for their excellent service.

Latest Review

By Lori P
Great customer service! have been with them for years and have had no problems.

All Reviews

Showing 1 - 10 out of 37 Reviews
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Read reviews that mention

Lori P
Great customer service! have been with them for years and have had no problems.
Sheryl N
After posting a less than perfect review, Acuity worked to determine where the issue originated that was causing our unhappiness. I received follow-up e-mails, and I am satisfied that, in the future, I can address the delays in receiving paperwork with the proper parties. They also have a wonderful website that allows you to print any required paperwork before you get a copy from your agent. Thank you for working to make sure we are satisfied, and finding out what was the cause of our dissatisfaction.
Albert L
I have been using Acuity for a few years and anytime I have an issue or claim try are courteous and prompt in the reply's and ready to help in any way.
Jerome S
??I had .com & was taken are of same day.
Scott O
Worst insurance co I've ever dealt with. Been a customer for 8+ yrs with property instance coverage on 4+ million in real estate. Had my first claim last week. We had shingles blow off, we had most reputable roofer look at it with Acuity adjuster Ebner and was told after minutes on site that their isn't enough damage. Got letter from Acuity recommending I replace or repair roof on my dime. Or go after the shingle MFG for defective claim. After yrs of paying this company their premium we can not get an answer to this question "WILL YOU COVER AGAINST WIND DAMAGE" MY POLICY SAYS IT DOES!!! I HAVE HAD INSURANCE FROM MANY BEFORE, STATE FARM, AMERICAN FAMILY, ALLSTATE ECT. THEY ALL COVER ACTS OF GOD. EVEN THE FULL COVERAGE AUTO POLICY'S COVER COMPREHENSIVE. STAY FAR FAR AWAY FROM THIS OUTFIT. I HAD A LUNCH MEETING WITH MY LENDER RECENTLY THEY DON'T WANT THEIR ASSETS INSURED BY ACUITY PERIOD.
Steve D
We’ve been with Acuity for 12+ years. Excellent service. Good follow thru with courteous, caring staff. We’ve only had a couple minor claims with our autos. Even the two repair shops we selected mentioned how prompt and attentive their contacts at Acuity are. I’ve shopped for insurance occasionally just to check on the value I receive. I haven’t found justification to go elsewhere. Their price is a good value for their excellent service.
Ken K
Been with Acuity, protecting my home, car and family for more years then I can remember. Thank you for your service.
Jennifer J.
Acuity Insurance has caused hardship to our business. They unlawfully audited our workers comp portion of our business. Come to find out, shareholders do not need to be included in workers comp insurance. We are owners and shareholders and paid for a full year of workers comp coverage, all while not needing it. $750/month. At the end of the year, we cancelled the policy after we learned that we did not need it. 3 months later Acuity opened an audit on our workers comp insurance and came to the conclusion that we actually owed them $2,500 more for paying payroll over $80,000??? It was the owners' pay. Shareholders. And we have the tax returns that prove otherwise. Long story short, they sold out "debt" to a scumbag lawyer that garnished our bank account for $4,000 yesterday claiming they had a judgement. We were never contacted, never served. We are now hiring a lawyer to sue Acuity. We are already in the process of filing the appeal with the court. This has caused us nothing but hardship, stress, and problems. Do yourself a favor and stear far away from this company.
Michael D
Very professional and courteous service. Contacted them with a possible claim and they were great.
Sheryl N
We receive good service from Acuity and their partner agents. Billing is always clearly defined and easy to understand. Unfortunately, for the past two years, our policy has been issued late. We are not receiving the policy or insurance cards until after the old ones have expired (2 weeks later this year). Hopefully, this is something that will be resolved before the next policy begins.
Showing 1 - 10 out of 37 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.