4.8out of 3,000+ reviews

AAA vs National General Car Insurance

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auto insurance

Last Updated February 1, 2022

Ratings

Insurify Composite Score

AAA
85
What is this?

Insurify Composite Score

National General
58
What is this?

Insurify Composite Score

AAA VS National General
85
58
What is this?
User Ratings
OptionsAAA National General
Rating/Reviews
411 reviews
210 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAAA National General
Call Center RepresentativeThe rest--
Insurer WebsiteThe rest--
Local AgentBetter than most--
Overall SatisfactionAbout average--
Policy OfferingsAbout average--
PricingAbout average--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAAA National General
Claim ServicingAbout average--
Estimation ProcessThe rest--
First Notice of Loss (FNOL)The rest--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessBetter than most--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionAAA National General
California840 pt
Better than most
--
Central833 pt
Better than most
--
North Central808 pt
The rest
--
Southeast--810 pt
The rest
Texas821 pt
About average
--
Mobile App Ratings
RegionAAA National General
Android
24,330 Reviews
--
iOS
737 Reviews
--
Financial Ratings
OptionsAAA National General
A.M. BestAA-

Auto Insurance Quotes

For Married Drivers

CityAAA National General
Austin--$68

For Single Drivers

CityAAA National General
Austin--$74

For Male Drivers

CityAAA National General
Austin--$70

For Female Drivers

CityAAA National General
Austin--$72

For Drivers with Speeding Ticket

CityAAA National General
Austin--$82

For Drivers with No Speeding Ticket

CityAAA National General
Austin--$69

For Drivers Age Between 18-40

CityAAA National General
Austin--$75

For Drivers Age Between 40-65

CityAAA National General
Austin--$63

For Drivers Age of 65+

CityAAA National General
Austin--$88

For Drivers with Average Credit

CityAAA National General
Austin--$82

For Drivers with Fair Credit

CityAAA National General
Austin--$75

For Drivers with Good Credit

CityAAA National General
Austin--$69

For Drivers with Excellent Credit

CityAAA National General
Austin--$58

Quotes & Discounts

Discount typeAAA National General
Farm VehicleUp to 59%--
Student Away at SchoolUp to 30%--
teenSMARTUp to 24%--
Good DriverUp to 20%Varies
Anti-Theft DeviceUp to 17%Varies
Good StudentUp to 14.5%--
Multiple VehicleUp to 12.5%Varies
Multiple PolicyUp to 11.8%Varies
Advance shopperUp to 10%--
Good CreditUp to 10%--
New CarUp to 10%--
Paid in fullUp to 7.8%Varies
Current insuranceUp to 5%--
LoyaltyUp to 5%Varies
Affinity groupVariesVaries
Anti-lock BrakeVariesVaries
Driving trainingVaries--
Home OwnerVaries--
Low MileageVariesVaries
Original OwnerVaries--
Organization--Varies

Payment Methods

Discount typeAAA National General
Automatic Online Payment
yes--
Credit Card Payment yes--
Debit Card Payments yes--
Electronic Check
yes--
Online Payment
yesyes

Features and Services

Features and ServicesAAA National General
24/7 serviceyesyes
Enhanced towing & substitute coverageyes--
Flexible / convenient payments--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyes--

Optional Coverages

Optional CoveragesAAA National General
Accident Forgiveness
yes--
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
--yes
Electronic Key & Lock Replacement
yes--
Emergency Assistance Coverage
yesyes
Emergency Lockout Coverage
yes--
First Aid Reimbursement
yes--
Gap Insurance
yes--
Glass Coverage yes--
Mechanical Breakdown Insurance
yes--
New Car Replacement Coverage
yesyes
Pet Coverage
yes--
Preferred Repair Services
yes--
Rental Reimbursement
yesyes
Roadside Assistance
yes--
Umbrella Policy
yes--

Online Quoting by State

  • AAA
  • National General
  • Both

SR‌-22 Insurance by State

  • AAA
  • National General
  • Both

Compare Insurance Products

ProductAAA National General
Car InsuranceCar Insuranceyesyes
Home InsuranceHome Insuranceyes--
Life InsuranceLife Insuranceyes--

User Reviews

  • AAA Reviews
  • National General Reviews
3.8
5 Stars
45 %
4 Stars
20 %
3 Stars
15 %
2 Stars
7 %
1 Star
13 %

Most Positive Review

By Danielle
Their customer service, things they offer, and their quality of service is all around amazing.

Most Critical Review

By Melanie
Terrible insurance service. Constantly canceling policy for no reason and it takes a long time to get it back despite consistent monthly payments.

All Reviews

Showing 1 - 10 out of 411 Reviews
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Read reviews that mention

Joshlynm
I am happy I switched to AAA i was with ACC but I am paying way less at AAA 95 for 2 cars unsure morturess and ACC was 140
Peter
Cheaper than Progressive
Susan
My agent,Jeremy was very helpful. However,I am heartbroken that I have to go insurance shopping again b/c AAA does not insure rideshare drivers!!! :(
Paul
No worries with aaa, but expensive
Sharon
Member for 63 years. Service is top notch!
kenneth
ALWAYS PAID CLAIMS AND GAVE GOOD SERVICE. LOCAL KIOSKS ARE GREAT.
Wendy
Customer service and the fact my rate went UP rather than lower!
Joan
I like them but to expensive
Valerie
Some of the Agents have been disrespectful towards me concerning the amount that I pay for full coverage. Been with AAA four years. I had to pay a fee when I switched from liability back to full coverage. Just not satisfied with how I have been treated.
Inkook
Showing 1 - 10 out of 411 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.