Travelers

Travelers - Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Ratings

Insurify

Composite Score
80
What is this?
U.S Auto Insurance Shopping Study (2018)
OptionsResults
Call Center RepresentativeAbout average
Insurer WebsiteAbout average
Local AgentAbout average
Overall SatisfactionAbout average
Policy OfferingsAbout average
PricingThe rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsResults
Claim ServicingAbout average
Estimation ProcessAbout average
First Notice of Loss (FNOL)About average
Overall SatisfactionAbout average
Rental ExperienceAbout average
Repair ProcessThe rest
SettlementAbout average
J.D. Power Ratings by Region (out of 1000)
RegionRatingsState Average
Central814The rest
Florida810The rest
Mid-Atlantic820The rest
New England804The rest
New York821About average
North Central805The rest
Southeast822About average
Southwest809The rest
Travelers Ratings
BrandRatingsUser reviews
Mobile App (iOS)
2.3
49
Mobile App (Android)
3.9
146
Insurify
3.4
395
Trust Pilot
Trustpilot score: 3.0
TrustScore 3
1
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA++
Standard & Poor'sAA
FitchAA
Moody'sAa2

Discounts

The largest discounts from Travelers are: Safe Driver, Continuous Coverage, Good Payer

Carrier Discounts
Discount %
23%
15%
15%
13%
10%
10%
10%
8%
8%
8%
8%
7%
7%
5%
3%
Safe DriverContinuous CoverageGood PayerMultiple PolicyHybrid/Electric VehicleNew CarEarly QuoteGood StudentMultiple VehicleDefensive DriverDriving trainingPaid in fullStudent Away at SchoolHome OwnerPreferred payment
Discount Group
Discount TypeDiscount %
Safe Driverup to 23%
Continuous Coverageup to 15%
Good Payerup to 15%
Multiple Policyup to 13%
Hybrid/Electric Vehicleup to 10%
New Carup to 10%
Early Quoteup to 10%
Good Studentup to 8%
Multiple Vehicleup to 8%
Defensive Driverup to 8%
Driving trainingup to 8%
Paid in fullup to 7.5%
Student Away at Schoolup to 7%
Home Ownerup to 5%
Preferred paymentup to 3%
Low MileageVaries
No lapse in coverageVaries

Payment methods

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    Automatic Online Payment
    Info
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    Bank Payment/Direct Deposit
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    Credit Card Payment
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    Debit Card Payments
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    Electronic Check
    Info
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    Mail Payment
    Info
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    Mobile App Payments
    Info
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    Online Payment
    Info
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    Phone Payment
    Info

Features and Services

 

Travelers offers several features and benefits, including a 12-month auto policy term, 24/7 claim reporting and customer service, access to more than 6,500 auto repair and glass shops countrywide with guaranteed repairs, and convenient automatic payment options. Additionally, Travelers offers policyholders optional coverages including accident and minor violation forgiveness, new car replacement, and roadside assistance.

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    24/7 service
  • benefit/mobile-app.svg
    Mobile app
  • benefit/accident-forgiveness.svg
    Accident forgiveness
  • benefit/roadside-assistance.svg
    Roadside assistance
  • benefit/flexible-payment.svg
    Flexible / convenient payments
  • benefit/online-portal.svg
    Online account management
  • benefit/policy-bundling.svg
    Policy bundling discounts

Optional Coverage

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    Accident Forgiveness
    Info
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    Roadside Assistance
    Info
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    New Car Replacement Coverage
    Info
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    Small Claim Forgiveness
    Info
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    Gap Insurance
    Info
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    Rental Reimbursement
    Info
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    Umbrella Policy
    Info
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    Ridesharing Coverage
    Info

Travelers provides Uber and Lyft driver insurance in the following states:

Travelers Insurance Products

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Car Insurance
products/ridesharing.svg
Ridesharing Insurance
products/jewelry.svg
Jewelry Insurance
products/home.svg
Home Insurance
products/boat.svg
Boat Insurance
products/rental.svg
Renters Insurance
products/condo.svg
Condo Insurance
products/df.svg
Dwelling Fire Insurance
products/wedding.svg
Wedding and Event Insurance
products/umbrella.svg
Umbrella Insurance
products/commercial.svg
Commercial Insurance
products/cyber.svg
Cyber Liability Insurance
products/sb.svg
Small Business Insurance

FAQs - Travelers Car Insurance

How does Insurify work?

Insurify lets you freely compare accurate car insurance quotes and discounts from top national and regional insurance companies in a matter of minutes. You can choose between coverage levels and adjust deductibles to ensure you're not just getting the cheapest policy, but the most appropriate one, too. Users save an average of $489 a year when they buy a new insurance policy through Insurify.

How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare Travelers to GEICO

Travelers vs GEICO

Company History

Travelers wrote the very first auto insurance policy in the United States.

The Travelers Companies, Inc. now has more than 30,000 employees, partners with around 14,000 independent agents, and operates in multiple market segments across personal, business, financial, and international insurance.

Travelers Insurance Company Ltd. has an A.M. Best rating of "A," signaling excellent financial strength.

How to cancel your Travelers Car Insurance Policy

You can cancel your policy by calling customer service at 800-842-5075.

Travelers Reviews

3.4
5 Stars
34 %
4 Stars
24 %
3 Stars
16 %
2 Stars
4 %
1 Star
23 %

Most Positive Review

By Ronald
When I had a minor fender bender, they jumped right in with both feet, and guided me through an auto repsir process that was, at the least, daunting, going so far as to look at the photos I submitted of the accident and determining that I was telling the truth regarding the collision, and that the man who backed into my car was, indeed, at fault - even though he claimed otherwise ( I was parked behind him).

Most Critical Review

By Jake
I had one claim on my home policy and your adjuster said I had no damage and I did not have to do anything else. Months later I got a letter saying you were not going to renew my home policy. Traverlers did not spend one penny on my home or vehicles. I guess you don't want my business.

All Reviews

Showing 1 - 10 out of 395 Reviews
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Read reviews that mention

WILLIAM
No customer service: Threating cancellation and/or paying in full, if a few days late on a over-price product
Leo
Felicia
After a year of service and no claims, Travelers had the nerve to increase my insurance premiums.
Brian
Excellent
Patrice
Terrible with handling claims
Boris
because how Mr. Louise Troy was able resolved problems we had with our policy & billing
Patricia
Theresa
Quincey
Great customer service
Joseph
They increase their rates with no reason
Showing 1 - 10 out of 395 reviews

Travelers Car Insurance Information

Insurify Composite Score80
Number of discounts17
Number of reviews395
User Rating3.4
A.M. BestA++
Standard & Poor'sAA

Insurify Rate Comparison Methodology

The car insurance quotes, statistics, and data visualizations on this page are derived from Insurify’s proprietary database of over 4 million car insurance applications from ZIP codes across the United States. Insurify’s data science team performs a comprehensive analysis of the various factors car insurance providers take into account while setting rates to provide readers insight into how car insurance quotes are priced.