The 10 Largest Auto Insurance Companies in the U.S.

Top insurers State Farm, Progressive, GEICO, and Allstate account for more than half the total car insurance market.

Jessica Martel
Writer: Jessica MartelInsurance Writer

Qualifications:
  • 7+ years in personal finance writing

  • Certified Financial Education Instructor


Jessica is a freelance writer, professional researcher, and mother of two rambunctious little boys. Her work has appeared in Time’s Stamped personal finance marketplace, Consumer Affairs, Forbes Advisor, Money Under 30 and more.

Jessica specializes in personal finance, women and money, and financial literacy. Jessica is fascinated by the psychology of money and what drives people to make important financial decisions. As an Insurify contributor since July 2023, she’s written hundreds of articles aimed at helping readers make informed decisions about insurance.

She holds a Masters of Science degree in Cognitive Research Psychology, and is a National Financial Educators Council Certified Financial Education Instructor.

Photo of an Insurify author
Editor: Katie PowersLicensed P&C Agent, Senior Insurance Editor

Qualifications:
  • Licensed auto and home insurance agent

  • 4+ years experience in insurance and personal finance editing

  • NPN: 20564519


Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Mark Friedlander
Reviewer: Mark FriedlanderSenior Director, Media Relations, Insurance Information Institute

Qualifications:
  • Media relations director for Insurance Information Institute

  • 20+ years in insurance and communications

  • Impartial, independent expert


As Senior Director, Media Relations, for Insurance Information Institute, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.

Updated

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Several thousand car insurance companies operate in the U.S. Knowing which auto insurers are the largest can give you an idea of a company’s financial stability and a general understanding of its coverage availability in your area. And by reviewing auto insurance industry ratings, you can learn more about a company’s customer service and claims satisfaction.

Here’s what you should know about the biggest auto insurance companies.

Cheapest recent rates

Insurify’s drivers have found rates ranging from $44/mo. to $123/mo. in the last few days

*Quotes generated for Insurify users within the last 10 days. Last updated on September 18, 2026. Actual quotes may vary based on the policy buyer’s unique driver profile.

Rates shown are real-time Insurify user quotes from 500+ insurance companies and Quadrant Information Services data. Insurify’s algorithm excludes anomalous quotes and anonymizes personal details, then displays refined quotes by price, date, and insurer popularity up to 10 days ago from September 18, 2026. Actual quotes may vary based on the policy buyer’s unique driver profile.

*Quotes generated for Insurify users within the last 10 days. Last updated on September 18, 2026. Actual quotes may vary based on the policy buyer’s unique driver profile.

Rates shown are real-time Insurify user quotes from 500+ insurance companies and Quadrant Information Services data. Insurify’s algorithm excludes anomalous quotes and anonymizes personal details, then displays refined quotes by price, date, and insurer popularity up to 10 days ago from September 18, 2026. Actual quotes may vary based on the policy buyer’s unique driver profile.

10 largest auto insurance companies by market share

The 10 largest car insurance companies account for nearly 77% of the total car insurance market, according to the most recent data from the National Association of Insurance Commissioners (NAIC).[1] State Farm holds the largest share of private passenger auto insurance, at nearly 17%. The second-largest car insurance company is Progressive, at 14%.

Composed of a diverse group of state insurance regulators, the NAIC helps state insurance commissioners by providing them with expertise, data, and analysis of insurance trends and legislation. Each year, the NAIC releases a list of priorities to focus on. For instance, the priorities for 2023 include looking at the impact of climate risk, artificial intelligence, and long-term care insurance needs.

The most recent NAIC data is from 2022. The 2023 market share report will come out by mid-year 2024.

Insurance Company
2022 Rank and Market Share
2021 Rank and Market Share
State Farm Mutual Automobile Insurance

Rank: 1

Market share: 16.84%

Rank: 1

Market share: 15.93%

Progressive Corp.

Rank: 2

Market share: 14.05%

Rank: 3

Market share: 13.70%

Berkshire Hathaway Inc. (GEICO)

Rank: 3

Market share: 13.76%

Rank: 2

Market share: 14.30%

Allstate Corp.

Rank: 4

Market share: 10.69%

Rank: 4

Market share: 10.41%

USAA Insurance Group

Rank: 5

Market share: 5.92%

Rank: 5

Market share: 6.01%

Liberty Mutual

Rank: 6

Market share: 4.95%

Rank: 6

Market share: 4.88%

Farmers Insurance Group of Companies

Rank: 7

Market share: 4.55%

Rank: 7

Market share: 4.76%

Travelers Companies Inc.

Rank: 8

Market share: 2.11%

Rank: 10

Market share: 2.04%

American Family Insurance Group

Rank: 9

Market share: 2.11%

Rank: 9

Market share: 2.10%

Nationwide Mutual Group

Rank: 10

Market share: 1.99%

Rank: 8

Market share: 2.13%

A combined ratio is a common measurement of an insurer’s profitability. This ratio compares the amount a company collects in premiums to how much it pays out in claims annually. For instance, if the insurance company pays $50 in claims and collects $100 in premiums, it has a combined ratio of 50.

A higher ratio correlates to lower profits for the company. The combined ratio for the personal auto sector was 112.2 in 2022, the industry's worst performance in more than a decade. Simply put, this means that for every $1 in premiums insurers collected in 2022, they paid nearly $1.12 in claims. The Insurance Information Institute predicts a 109.5 combined ratio for 2023.

You can also measure profitability by looking at the combined ratio, which is calculated by dividing the amount a company pays its customers in claims and other expenses by the amount it collects in premiums. In 2022, the property and casualty (P&C) insurance sector saw a net combined ratio of nearly 111.8%, according to data published by S&P Global and included in Insurify’s 2023 car insurance report.

Find the direct premiums written, combined ratio, and market share change in 2022 for the top 10 auto insurers in the country below:

1. State Farm

State Farm
User Reviews
4.1
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.3 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$53/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$103/mo
Details
4.1
Best choiceBased on 21,158 verified driver reviews and ratings
State Farm's score
Industry average
Coverage options4.13.2
Customer service4.43.6
Discounts3.92.9
Policy transparency3.93.1
Value3.72.9
How drivers feel about State Farm

Customers appreciate the insurer’s excellent customer service and personal attention but dislike the high prices and frequent rate increases. They also express frustration with the claims process.

Based on analysis of verified reviews collected by Insurify

Best For
Customer service
Competitive rates
Discounts for safe drivers
Showing recent national reviewsSee all 8,128 State Farm reviews
Tracey
Verified Review
Moved
Great service, but it’s expensive.
Tracy
Verified Review
Worst Insurance Company!
Rates go up, and State Farm avoids paying out claims.
Donald
Verified Review
Always Had Good Service
Very good.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
657
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.84
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

Direct premiums written: $46.7 billion

Combined ratio: 98.21

Market share change: 0.91%

Pros
  • High rates of customer satisfaction

  • Rideshare insurance available

  • Savings for bundling auto with home, renters, condo, or life insurance

Cons
  • No gap insurance offering

  • May not be the cheapest choice for drivers with violations

  • Accident forgiveness limited to longtime customers with clean driving records

2. Progressive

Progressive
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
622
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.7 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$78/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$132/mo
Details
How drivers feel about Progressive

Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.

Based on analysis of verified reviews collected by Insurify

Best For
Competitive rates
Easy buying process
Telematics program
Showing recent national reviewsSee all 9,091 Progressive reviews
Thomas
Verified Review
Progressive Loopholes
Progressive is the cheapest insurance I can find. The people are professional and friendly, but when I needed them, they didn’t come through because of too many loopholes in their policy.
Robert
Verified Review
Corporate Inflates Renewal Premiums — Shop Around
They keep raising the price 25–50% every time it’s up for renewal. I go to my agent and get the same policy for the lower, previous price. The local agents are good, but the corporate office keeps raising prices to see who’s willing to pay too much.
James
Verified Review
Bait and Switch
My current car insurance is new, so I can’t say much yet. My prior insurance with Progressive was good until renewal, when I was hit with a 75% rate increase, so I told them goodbye. They get you in cheap, and then when it’s time to renew, they raise your rate a lot.
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.97
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+
Why we picked this company

Direct premiums written: $38.9 billion

Combined ratio: 70.79

Market share change: 0.35%

Pros
  • Rewards for good drivers

  • Numerous coverage options and discounts available

  • Optional coverage for pet injuries

Cons
  • Much lower-than-average overall customer satisfaction ranking in J.D. Power’s 2023 U.S. Auto Claims Satisfaction Study

  • Trustpilot rating of 1.1 stars (out of 5) from more than 1,000 reviews

  • Rates trend higher than rates from many competitors

3. Berkshire Hathaway (GEICO)

GEICO
User Reviews
4.0
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.2 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$79/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$144/mo
Details
4.0
Best choiceBased on 20,735 verified driver reviews and ratings
GEICO's score
Industry average
Coverage options4.03.2
Customer service4.13.6
Discounts3.92.9
Policy transparency4.03.1
Value3.92.9
How drivers feel about GEICO

Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.

Based on analysis of verified reviews collected by Insurify

Best For
Teen drivers
Cheap rates
Accident forgiveness
Showing recent national reviewsSee all 8,190 GEICO reviews
Gary
Verified Review
Geico Is Very Bad: Overcharging Me for Years
Geico is terrible. They have been overcharging me for quite some time. They told me it was because I was on an old plan.
Young
Verified Review
I’m paying $321, but the ad said they charge half that for 6 months
The ads show that the premium is less than GEICO, but I’m paying $321.
Mary
Verified Purchase
Excellent
Easy to sign up.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
637
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.59
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

Direct premiums written: $38.1 billion

Combined ratio: 87.96

Market share change: -0.54%

Pros
  • Good rates for good drivers, seniors, and young drivers

  • Accident forgiveness available

  • A++ (Superior) financial strength rating from AM Best

Cons
  • No rideshare or new car replacement coverage available

  • Slightly lower customer satisfaction scores from J.D. Power

4. Allstate

Allstate
User Reviews
3.8
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.9 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$91/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$159/mo
Details
3.8
A solid optionBased on 12,279 verified driver reviews and ratings
Allstate's score
Industry average
Coverage options3.83.2
Customer service3.93.6
Discounts3.82.9
Policy transparency3.73.1
Value3.32.9
How drivers feel about Allstate

Drivers appreciate the friendly customer service and efficient claims processing, but many find the rates too high and experience unexpected price increases. Some also report poor communication from agents.

Based on analysis of verified reviews collected by Insurify

Best For
Accident forgiveness
Wide availability
Cheap rates
Showing recent national reviewsSee all 4,703 Allstate reviews
Larry
Verified Review
Best Buy by Far
100/300k full coverage, 6-month policy = $518. ’Nuf said!
Kenny
Verified Review
Auto Insurance Dissatisfaction
They’ve started acting like the estimator, and they refuse to use the body shop you think does the best work in your area. I don’t withhold anything from my premiums, so why do they get to dictate how much they’re willing to pay on my behalf when a claim is submitted?
Frank
Verified Review
Excellent
Great service.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
636
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
1.02
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A-
Why we picked this company

Direct premiums written: $29.6 billion

Combined ratio: 81.38

Market share change: 0.28%

Pros
  • Well-established with superior ratings from AM Best

  • Pay-per-mile option available

Cons
  • Low customer satisfaction

  • Rates are merely average compared to other insurers

5. United Services (USAA)

USAA
User Reviews
4.9
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.1 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$51/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$102/mo
Details
4.9
Best choiceBased on 4,304 verified driver reviews and ratings
USAA's score
Industry average
Coverage options4.93.2
Customer service4.93.6
Discounts4.92.9
Policy transparency4.93.1
Value4.92.9
How drivers feel about USAA

Customers appreciate the insurer’s reliable customer service and claim handling but express concerns about high rates and frequent price increases. Some also find the insurer’s security protocols and communication methods frustrating.

Based on analysis of verified reviews collected by Insurify

Best For
Members of the military community
Outstanding customer service
Competitive rates
Showing recent national reviewsSee all 1,694 USAA reviews
Karl
Verified Review
Good, but Still Needs Work
No real problems. However, there is a communication issue between USAA and Kentucky regarding insurance, which resulted in having to purchase new plates.
Irving
Verified Review
Fair
My rates went up by $1,000.
Carolyn
Verified Review
USAA: Not What It Used to Be
USAA used to be good, but now it’s way too expensive.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
739
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
1.31
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

Direct premiums written: $16.4 billion

Combined ratio: 92.79

Market share change: -0.09

Pros
  • High customer satisfaction

  • Low premiums

  • SafePilot program rewards good driving with up to 30% discount

Cons
  • Only available to active-duty military, veterans, military spouses, or children of service members or veterans

  • No 24/7 customer phone support

  • Customer reviews are mixed for service and claims processing

6. Liberty Mutual

Liberty Mutual
User Reviews
3.4
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.4 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$127/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$207/mo
Details
3.4
A solid optionBased on 4,421 verified driver reviews and ratings
Liberty Mutual's score
Industry average
Coverage options3.63.2
Customer service3.53.6
Discounts3.32.9
Policy transparency3.43.1
Value3.02.9
How drivers feel about Liberty Mutual

Drivers appreciate the ease of making payments and the company’s helpful customer service. But they dislike the frequent and unexplained rate increases, and some report difficulties in communication and claim handling.

Based on analysis of verified reviews collected by Insurify

Best For
Numerous discounts
New and financed vehicles
Accident forgiveness
Showing recent national reviewsSee all 2,030 Liberty Mutual reviews
Dean
Verified Review
Don't Buy Liberty Mutual Insurance
A whole lot cheaper than Liberty Mutual!
Donald
Verified Review
Liberty Mutual Auto Insurance
It’s okay, but it’s too expensive.
Margaret
Verified Review
A Great Company to Work With!
It’s been great so far. I really enjoy the discounts for having a clean, accident-free history.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
612
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
4.28
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A
Why we picked this company

Direct premiums written: $13.7 billion

Direct loss ratio: 73.69

Market share change: 0.07%

Pros
  • Wide range of available discounts

  • Accident forgiveness available

  • Available in all 50 states and D.C.

Cons
  • Many negative reviews and customer complaints

  • Premiums are relatively high compared to industry average

  • Low customer satisfaction scores from J.D. Power

7. Farmers

Farmers
User Reviews
3.8
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.5 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$106/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$209/mo
Details
3.8
A solid optionBased on 2,418 verified driver reviews and ratings
Farmers's score
Industry average
Coverage options3.63.2
Customer service3.73.6
Discounts3.42.9
Policy transparency3.53.1
Value3.12.9
How drivers feel about Farmers

Customers appreciate the helpful agents and good initial quotes but dislike the consistent rate increases and lack of senior discounts. Some also reported issues with claim handling and communication.

Based on analysis of verified reviews collected by Insurify

Best For
Bundling discounts
Minimum coverage
Safe drivers
Showing recent national reviewsSee all 1,122 Farmers reviews
Gordon
Verified Review
Farmers customer
There are cheaper car coverage plans available from other insurers. They are very competitive on home insurance.
Ann
Verified Review
Not That Great
Be careful—once they get you in, they start hiking up your price.
Sunny
Verified Review
I've been happy with Farmers for years, very happy. I need to save money. That's why I'm looking for a better price.
I've been happy with Farmers for years, very happy. I need to save money. That's why I'm looking for a better price.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
619
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
3.28
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A
Why we picked this company

Direct premiums written: $12.6 billion

Combined ratio: 69.96

Market share change: -0.21%

Pros
  • Many auto insurance discounts

  • Robust roadside assistance program

  • Offers customized equipment coverage add-on

Cons
  • Lower customer satisfaction scores from J.D. Power

  • Tends to have higher premiums than some competitors

  • Not available in every state

8. Travelers

Travelers
User Reviews
4.6
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.5 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$97/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$190/mo
Details
4.6
Best choiceBased on 1,826 verified driver reviews and ratings
Travelers's score
Industry average
Coverage options4.63.2
Customer service4.63.6
Discounts4.32.9
Policy transparency4.63.1
Value4.32.9
How drivers feel about Travelers

Customers appreciate the insurer’s communicative customer service and efficient claims process. But they’re dissatisfied with the consistent and sometimes significant price increases, even for those with clean driving records.

Based on analysis of verified reviews collected by Insurify

Best For
Numerous discounts
Gap insurance
Rideshare coverage
Showing recent national reviewsSee all 672 Travelers reviews
Savin
Verified Review
Good, but could be better
Good, but too expensive for an older model car (almost 20 years old). No discounts for having no accidents or citations.
Ralph
Verified Review
Expensive Cost
Very expensive, good coverage, and excellent service. The only downside is the price.
David
Verified Review
Good
Good service, but expensive. No complaints otherwise.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
616
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

Direct premiums written: $5.8 billion

Combined ratio: 76.48

Market share change: 0.07%

Pros
  • Accident forgiveness available

  • Robust coverage selections and discount offerings

Cons
  • Rideshare coverage only available in Colorado and Illinois

  • High percentage of 1-star reviews on Trustpilot

9. American Family

American Family
User Reviews
4.5
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.3 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$82/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$160/mo
Details
4.5
Best choiceBased on 665 verified driver reviews and ratings
American Family's score
Industry average
Coverage options4.63.2
Customer service4.93.6
Discounts4.52.9
Policy transparency4.53.1
Value4.32.9
How drivers feel about American Family

Drivers appreciate the fast claims processing and good initial rates but dislike the consistent rate increases and poor communication from agents.

Based on analysis of verified reviews collected by Insurify

Best For
Outstanding customer service
Flexible coverage options
Families with young drivers
Showing recent national reviewsSee all 278 American Family reviews
Robert
Verified Review
Unhorsed Me
They gave me scrap price for my car after a deer collision.
Jack
Verified Review
Bad Company
They canceled my policy after 16 years because they said I was deceased, but it was my dad—who had the same name—who passed away.
Mitchell
Verified Review
My AmFam Experience
Easy to file claims. Claims are handled quickly. Coverage value is better than average.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
657
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.47
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A
Why we picked this company

Direct premiums written: $5.8 billion

Combined ratio: 78.40

Market share change: 0.01%

Pros
  • High rates of customer satisfaction

  • Save by bundling auto with home, renters, or motorcycle coverage

  • Much lower-than-average number of consumer complaints with the National Association of Insurance Commissioners

Cons
  • Only available in 19 states

  • Rates are merely moderate compared to other insurers

  • No rideshare insurance coverage

10. Nationwide

Nationwide
User Reviews
4.3
Details
4.3
Best choiceBased on 1,029 verified driver reviews and ratings
Nationwide's score
Industry average
Coverage options4.13.2
Customer service4.03.6
Discounts3.72.9
Policy transparency3.93.1
Value3.52.9
How drivers feel about Nationwide

Drivers appreciate the helpful and knowledgeable customer service but dislike the frequent and significant rate increases. Some also found the claims process to be slow and frustrating.

Based on analysis of verified reviews collected by Insurify

Best For
Usage-based savings
Accident forgiveness
Recreational vehicle coverage
Showing recent national reviewsSee all 529 Nationwide reviews
Brenda
Verified Review
Good Insurance
Nationwide has always been very good about handling all my claims.
William
Verified Review
Average hourly worker being ripped off by an insurance company
I would highly, highly, highly—really, highly—not recommend getting service with National General through Nationwide. For starters, I had a set locked-in monthly rate, and by the second and third month it was raised by $20. What was really disturbing is that I made my second-month payment three days early, and at the same time I set up autopay. Then three days later they tried to take the payment out again, and I didn’t have enough in the account to cover it. They charged me a late fee. When I called and explained that I paid three days early and then set up autopay for future payments, I felt it was a mistake on their end to withdraw the money again. They said it was my fault and that the late fee would stand, and there was nothing they could do. They were willing to let me split the late fee into two payments. On the following month’s payment, I calculated my monthly charge plus half of the late fee, but because they didn’t document what they agreed to, there still wasn’t enough money to cover it. Then I was hit with another late payment. I called again and got the same result: the late fee would stand and there was nothing they could do. I live paycheck to paycheck and work an hourly job, so I calculate what I need in my account for upcoming monthly bills. Please be careful about who you select for auto insurance, but I would definitely not recommend getting any type of insurance through Nationwide.
Karolyn
Verified Review
Great
Good company. No problems. Always ready to help at any time.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
641
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.7
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+
Why we picked this company

Direct premiums written: $5.5 billion

Combined ratio: 73.76

Market share change: -0.14%

Pros
  • Offers 24/7 roadside assistance coverage add-on

  • SmartRide (for safe drivers) and SmartMiles (for low-mileage drivers)

  • Accident forgiveness available

Cons
  • Below-average customer satisfaction scores from J.D. Power

  • Some discounts and programs not available in all states

  • Not available in every state

Largest car insurance companies by state

Insurance rates vary based on location because different areas have different levels of risk. For instance, if you live in a city with a bigger population and more traffic congestion, you’ll typically see higher rates because more vehicles result in a higher risk of accidents. Crime rates, weather patterns, state insurance requirements, and more can all affect rates.

Here are the biggest insurance companies by market share in each state, per data from the NAIC, along with the company’s average monthly full-coverage quote, according to internal Insurify data.

State
Biggest Auto Insurers
Average Quote: Full Coverage
AlabamaState Farm$94
AlaskaState Farm$112
ArizonaGEICO$140
ArkansasState Farm$72
CaliforniaState Farm$229
ColoradoState Farm$124
ConnecticutGEICO$156
DelawareState Farm$176
FloridaGEICO$192
GeorgiaState Farm$147
HawaiiGEICO$85
IdahoProgressive$101
IllinoisState Farm$80
IndianaState Farm$68
IowaProgressive$75
KansasProgressive$95
KentuckyState Farm$131
LouisianaState Farm$118
MaineProgressive$77
MarylandGEICO$244
MassachusettsMAPFRE$130
MichiganProgressive$163
MinnesotaProgressive$96
MississippiState Farm$88
MissouriState Farm$105
MontanaState Farm$103
NebraskaProgressive$100
NevadaGEICO$223
New HampshireProgressive$90
New JerseyGEICO$281
New MexicoState Farm$88
New YorkGEICO$205
North CarolinaAllstate$88
North DakotaProgressive$91
OhioProgressive$77
OklahomaState Farm$82
OregonState Farm$78
PennsylvaniaState Farm$82
Rhode IslandProgressive$196
South CarolinaState Farm$132
South DakotaProgressive$113
TennesseeState Farm$76
TexasProgressive$116
UtahState Farm$101
VermontProgressive$94
VirginiaGEICO$173
WashingtonState Farm$115
Washington, D.C.GEICO$284
West VirginiaState Farm$77
WisconsinProgressive$72
WyomingProgressive$104
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.

National vs. regional insurance companies: What’s the difference?

Direct premiums written and market share are key differentiators between national and regional insurance companies. National insurers typically provide coverage to multiple regions or nationwide. Regional companies provide insurance to a specific region of the country, or sometimes just one state. Depending on the type of coverage you want, national and regional insurers each have advantages and disadvantages.

For example, national insurers generally offer a wider range of insurance products than regional companies, may provide 24/7 customer support, and can invest more regularly in new technology and services due to a sizable budget. The size, however, can also potentially mean a lack of personal customer support and less flexibility due to corporate regulations.

By comparison, some drivers prefer regional insurers because companies can tailor policies to meet local needs and policyholders can form a relationship with an agent in their community. It also presents an opportunity to support your local economy. Potential drawbacks include shorter business hours and a smaller budget to invest in digital tools and services.

Mutual insurance companies vs. stock insurance companies

Mutual and stock insurance companies operate under different ownership structures. Within a mutual insurance company, the policyholders collectively own the company. The aim of a mutual insurance company is to maintain enough profit to meet policyholder needs. Policyholders may benefit from company profits via dividend distributions or reduced future premiums.

In a stock insurance company, the owners are external shareholders. The goal of a stock insurer is to maximize profits for its shareholders. Policyholders don’t directly feel the effect of a stock insurance company’s profits or losses.[2]

Unlike stock insurance companies, mutual insurance companies tend to focus more on the long-term health of the company rather than prioritizing short-term shareholder profits. However, this also means mutual insurers aren’t as financially flexible as stock insurers because they can’t raise capital by selling shares.

Factors that affect car insurance rates

Several factors can influence car insurance rates, including the following:

  • illustration card https://a.storyblok.com/f/162273/100x100/c922a01b77/house.svg

    Location

    Different geographical locations present different risks. If you live in an area with higher rates of crime or accidents, you can expect to pay more. Your state, city, and ZIP code can all affect your premium.

  • illustration card https://a.storyblok.com/f/162273/100x100/4da605a1ec/teen-driver.svg

    Age

    Younger drivers typically pay the most for car insurance because they present a larger risk to insurers due to a lack of experience. After age 25, rates typically start to decrease.

  • illustration card https://a.storyblok.com/f/162273/100x100/24f1697280/car-key.svg

    Gender

    Women have fewer accidents, driving under the influence (DUI) charges, and serious accidents than their male counterparts, according to the Insurance Information Institute (Triple-I). As a result, women often pay less for car insurance than men.

  • illustration card https://a.storyblok.com/f/162273/x/64a2fc54c7/good-driver.svg

    Driving record

    If you’ve had any accidents or serious traffic violations, you can expect to pay more for car insurance than a safe driver. A clean driving record will help you secure a better rate.

  • illustration card https://a.storyblok.com/f/162273/x/38dc81ba93/drive-1.svg

    Type of vehicle insured

    The make and model of your car also influence your insurance rate. Insurers might increase your premium if you drive an expensive car that will cost a lot to repair. But you can earn a discount if your car has top-of-the-line safety features.

  • illustration card https://a.storyblok.com/f/162273/x/c939068e05/miles.svg

    Miles driven per year

    The more you drive, the higher your chances of getting in an accident. As a result, you can expect to pay more for insurance if you spend a lot of time on the road.[3]

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How to choose an insurance company

When trying to choose the best insurance company to fit your needs, you should compare the following features:

  • Cost: The cost of insurance can vary widely between companies. Comparison shopping can help you find a company that fulfills your insurance needs and offers competitive rates. The Triple-I recommends getting at least three quotes from different companies before making a decision.[4]

  • Size: Working with a national or regional insurance company has pros and cons, so you should consider your specific needs when comparing companies. Do you want the 24/7 customer service offered by a national company, or are you more interested in forming a relationship with a local insurance agent?

  • Industry ratings: To understand how different insurance companies stack up against each other, you can review industry ratings from AM Best, J.D. Power, and the NAIC. These ratings provide objective information on a company’s financial strength, customer service, and claims satisfaction.

  • Car insurance discounts: Many insurance companies offer a wide variety of insurance discounts. Common driver-based discounts reward safe drivers, military personnel, and good students.

  • Customer reviews: Read customer reviews on websites like Trustpilot to get a sense of customer satisfaction. If you see the same kind of complaints multiple times, you should use caution before working with a company.

Comparison shopping online is a quick and easy way to get all the information you need to choose the car insurance company that fits your needs and budget.

Car insurance company FAQs

The following information provides more insight if you still have questions about the largest auto insurers in the U.S. and what they offer policyholders.

Which car insurance company is the biggest?

The largest insurance company in the U.S. is State Farm. It has the largest market share of private passenger auto insurance, at nearly 17%, according to 2022 data from the National Association of Insurance Commissioners. State Farm has been in business for more than 100 years and offers a range of insurance products, including car, home, and life insurance.

Which car insurance company has the lowest rates?

Car insurance rates can vary widely by company, based on several variables, including where you live, your age, the type of vehicle you drive, and your driving history. Your rate will also depend on the type of insurance you want. For example, minimum liability coverage options are the cheapest car insurance available.

A recent Insurify analysis of the cheapest car insurance companies listed COUNTRY Financial as the cheapest overall, NJM (formerly New Jersey Manufacturers) as the cheapest regional company, and Nationwide as the cheapest company for good drivers.

Do larger insurance companies have better car insurance rates?

Insurance rates depend on several factors and prices can vary greatly between insurance companies, both regional and national. Larger car insurance companies may often offer low rates because of their scale, but many regional insurers are also competitive.

Which car insurance company is best for paying claims?

According to the J.D. Power 2022 U.S. Auto Claims Satisfaction Study, the best companies for paying claims include Amica, NJM, Erie, Allstate, Farmers, State Farm, American Family, and GEICO.[5] If you get in a car accident, you want to feel confident that your insurance company will issue a payment. This is why it’s so important to find the right insurer.

Which car insurance company is best for young drivers?

The best car insurance companies for young drivers include State Farm, USAA, and American Family, thanks to affordable rates and discounts. Drivers younger than 25, specifically teen drivers between the ages of 16 and 19, typically pay the highest insurance rates because they’re more at risk of car crashes than any other age group.[6]

Sources

  1. National Association of Insurance Commissioners. "Property and Casualty Insurance Industry 2022 Top 25 Groups and Companies by Countrywide Premium."
  2. National Association of Insurance Commissioners and The Center for Insurance and Policy Research. "Capital Markets Special Report."
  3. Insurance Information Institute. "What determines the price of an auto insurance policy?."
  4. Insurance Information Institute. "Choosing an insurance company."
  5. J.D. Power. "Insurers Struggle to Manage Expectations in Auto Claims Process as Repair Times Increase, J.D. Power Finds."
  6. Centers for Disease Control and Prevention. "Teen Drivers: Get the Facts."
Jessica Martel
Writer: Jessica MartelInsurance Writer

Qualifications:
  • 7+ years in personal finance writing

  • Certified Financial Education Instructor


Jessica is a freelance writer, professional researcher, and mother of two rambunctious little boys. Her work has appeared in Time’s Stamped personal finance marketplace, Consumer Affairs, Forbes Advisor, Money Under 30 and more.

Jessica specializes in personal finance, women and money, and financial literacy. Jessica is fascinated by the psychology of money and what drives people to make important financial decisions. As an Insurify contributor since July 2023, she’s written hundreds of articles aimed at helping readers make informed decisions about insurance.

She holds a Masters of Science degree in Cognitive Research Psychology, and is a National Financial Educators Council Certified Financial Education Instructor.

Photo of an Insurify author
Editor: Katie PowersLicensed P&C Agent, Senior Insurance Editor

Qualifications:
  • Licensed auto and home insurance agent

  • 4+ years experience in insurance and personal finance editing

  • NPN: 20564519


Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Mark Friedlander
Reviewer: Mark FriedlanderSenior Director, Media Relations, Insurance Information Institute

Qualifications:
  • Media relations director for Insurance Information Institute

  • 20+ years in insurance and communications

  • Impartial, independent expert


As Senior Director, Media Relations, for Insurance Information Institute, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.