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USAA

USAA Car Insurance

Full Star Full Star Half Star Empty Star Empty Star 2.8
1,263 reviews
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USAA Car Insurance Information

Insurify Composite Score 94
Number of discounts 19
Number of reviews 1,028
User Rating 4.1
A.M. Best A++
Standard & Poor’s AAA
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Click here for our full review of USAA car insurance quotes, discounts, and coverages.

USAA Auto Insurance Quotes

Married Austin Chicago Philadelphia Phoenix Los Angeles
Yes $48 $46 $31 $38 $49
No $61 $69 $41 $57 $88
Gender Austin Chicago Philadelphia Phoenix Los Angeles
Male $55 $59 $37 $52 $81
Female $54 $56 $34 $43 $56
Has Ticket Austin Chicago Philadelphia Phoenix Los Angeles
Yes $72 $84 $44 $68 $114
No $50 $52 $35 $43 $59
Age Austin Chicago Philadelphia Phoenix Los Angeles
18-40 $61 $71 $41 $58 $95
40-65 $43 $42 $28 $34 $48
65+ $71 $66 $46 $56 $48
Credit Score Austin Chicago Philadelphia Phoenix Los Angeles
Average Credit $59 $67 $41 $51 $67
Fair Credit $56 $55 $36 $46 $54
Good Credit $45 $46 $32 $38 $55
Excellent Credit $57 $62 $34 $56 $99

Ratings

InsurifyComposite Score
What's this?
U.S Auto Insurance Shopping Study (2018)
Options Results
Overall Satisfaction Among the best
Policy Offerings Among the best
Pricing Among the best
Local Agent About average
Call Center Representative Among the best
Insurer Website Among the best
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Overall Satisfaction Among the best
First Notice of Loss (FNOL) Among the best
Claim Servicing Better than most
Estimation Process Better than most
Repair Process Among the best
Rental Experience Better than most
Settlement Better than most
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
Southwest 887 Among the best
Southeast 894 Among the best
Texas 899 Among the best
Central 906 Among the best
Mid-Atlantic 896 Among the best
New England 893 Among the best
Florida 888 Among the best
California 894 Among the best
New York 900 Among the best
North Central 905 Among the best
Northwest 896 Among the best
USAA Ratings
Brand Ratings User reviews
Mobile App (iOS)
Full Star Full Star Full Star Full Star Half Star 4.1
3,600
Mobile App (Android)
Full Star Full Star Full Star Full Star Half Star 4.5
98,577
Insurify
Full Star Full Star Full Star Full Star Half Star 4.1
1,028
Trust Pilot
Trust Pilot Stars
TrustScore 1.7
235
Financial Ratings
Company Name Ratings
A.M. Best A++
Standard & Poor's AAA
Fitch AA+
Moody's Aa1

Discounts

The largest discounts from USAA are: Vehicle Storage Discount, Anti-Theft Device Discount, Student Away at School Discount

Discount Type Discount %
Vehicle Storage Discount up to 60%
Anti-Theft Device Discount up to 20%
Student Away at School Discount up to 20%
Military Discount up to 15%
Passive Restraint Discount up to 15%
Multiple Vehicle Discount up to 13%
Good Driver Discount up to 10%
Family Discount up to 10%
Multiple Policy Discount up to 9%
Driving training discount Varies
Daytime Running Lights Discount Varies
teenSMART Discount Varies
New Car Discount Varies
Loyalty Discount Varies
Low Mileage Discount Varies
Good Student Discount Varies
Defensive Driver Discount Varies
Anti-lock Brake Discount Varies
Accident Forgiveness Varies

Payment Methods

  • Complete Tick Online Payment
  • Complete Tick Mobile App Payments
  • Complete Tick Automatic Online Payment
  • Complete Tick Mail Payment

Features and Services

USAA has offered its customers exceptional service and superior insurance coverage for over 90 years. USAA serves active military personnel, veterans, and their families.

USAA provides customer support 24 hours a day, 7 days a week, and allow their members to access their policy, make payments, and contact their agents online or through their mobile app. Payments are flexible and can be made in tandem with military pay schedules.

USAA members can take advantage of USAA Auto Circle car buying service, guaranteed policy renewal, and additional coverages like roadside assistance.

  • 24/7 service 24/7 service
  • Mobile app Mobile app
  • Online account management Online account management
  • Roadside assistance Roadside assistance
  • Flexible / convenient payments Flexible / convenient payments

Car Insurance Coverage

  • Colorado

  • Georgia

  • Kansas

  • New Jersey

  • New York

  • Ohio

  • Virginia

  • Washington D.C.

Not seeing the state you're looking for? See all states here.

Optional Coverage

  • Complete Tick Roadside Assistance
  • Complete Tick Rental Reimbursement
  • Complete Tick Accident Forgiveness
  • Complete Tick Extended Coverage

USAA Insurance by State

  • Car Insurance
  • Life Insurance
  • Umbrella Insurance
  • Motorcycle Insurance
  • Renters Insurance
  • Home / Condo Insurance

USAA provides Uber and Lyft driver insurance in the following states:

USAA Insurance Products

Learn more about USAA Life Insurance.

life  Life Insurance

USAA offers a variety of life insurance plans, including term life benefits specifically for military members.

Term Life Insurance lasts for a period of 10, 15, 20, 25, or 30 years. During your policy period, your coverage amount and premium payments are guaranteed to stay the same. USAA offers special term life benefits, including:

  • Coverage after service: Retired military members can get an additional $400,000 in additional coverage. 
  • Severe injury coverage: Covers up to $25,000 if you’re severely injured in the line of duty.
  • Child protection: Provides coverage for your children, and gives them the option to convert it into their own life insurance policy when they get older.
  • Growth adjustments: Allows you to add another $100,000 of coverage when you get married, have a child, or buy a house. This benefit is only available if you’re between 18 and 35 years old. 
  • Option to upgrade: Allows you to upgrade your term life insurance to a whole life insurance policy at any time. 
  • Wartime coverage: Covers you even if your death is caused by war or an act of terrorism. 

Whole Life Insurance coverage lasts a lifetime, and your premium payments build cash value. For the length of your policy, your coverage amount and premium payments are guaranteed to remain the same. Whole Life benefits from USAA include:

  • Growth adjustments: Allows you to add another $100,000 of coverage when you get married, have a child, or buy a house. This benefit is only available if you’re between 18 and 35 years old. 
  • Cash value: Allows you to borrow against the premium payments you’ve already made, tax-deferred. 

Universal Whole Life Insurance lasts a lifetime and allows you to change your coverage amount and premium payments at any time. Universal Whole Life benefits from USAA include:

  • Cash value: Allows you to borrow against the premium payments you’ve already made, tax-deferred. 
  • Control adjustments: Allows you to increase or decrease your coverage limits and premium payments at any time. 
  • Guaranteed minimum interest rate: Your coverage begins with a guaranteed minimum interest rate that increases with your cash value. 
  • Income-tax-free death benefit: Pays out your death benefit in an income-tax-free lump sum.

auto  Car Insurance

USAA offers full coverage car insurance, as well as optional protections. 

Full coverage from USAA auto insurance includes:

  • Bodily injury and property damage liability: Covers medical expenses and legal fees when you’re found at fault for an accident. 
  • Collision coverage: Pays to repair or replace your vehicle after a collision with another object, or if it rolls over. 
  • Comprehensive coverage: Pays to repair or replace your vehicle if it’s stolen or damaged by fire, wind, hail, flood, vandalism, hitting an animal, etc. 
  • Uninsured/underinsured motorist: Pays for your medical bills, lost income, and damages after an accident if the at-fault driver has little or no liability insurance. 
  • Personal injury protection (PIP): Also known as no-fault insurance, this pays medical expenses and damage costs, regardless of who is at fault. 
  • Medical payments: Pays for medical and funeral expenses of the policyholder, passengers, or a member of the policyholder's family if they're injured in an accident, regardless of who is at fault.

Optional coverages include:

  • Roadside assistance: Pays for towing to the nearest repair shop and other services if your car breaks down due to mechanical or electrical issues like a dead battery, flat tire, lockout, or empty gas tank.
  • Rental reimbursement: Pays for a rental car while your vehicle is being repaired after a covered loss.
  • Accident forgiveness: Your premiums won’t increase after one accident if you’ve been accident-free with USAA for five years.

rental  Renters Insurance

USAA offers comprehensive renters insurance to protect your liability and personal belongings, including clothing, furniture, electronics, phones, cameras, jewelry, and more. 

Standard renters insurance from USAA includes:

  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen from your apartment, car, or anywhere else in the world.
  • Bodily injury and property damage liability: Covers medical expenses and legal fees if someone is injured or their property is damaged on your premises. 
  • Flood insurance: Included with a basic renters insurance policy; provides coverage for property damaged by flood waters.
  • Earthquake insurance: Included with a basic renters insurance policy; provides coverage for property damaged as a result of earthquakes.
  • Replacement cost coverage: Pays to replace damaged personal belongings at the current market value price, regardless of depreciation or condition at the time of the loss.

home  Home Insurance

USAA offers insurance coverage to protect your home and personal belongings from fire, theft, vandalism, liability, identity theft, and most weather-related events.

Basic homeowners insurance coverage from USAA includes:

  • Dwelling coverage: Pays to repair or rebuild your home after a covered loss up to the limit set in your policy. 
  • Other structures coverage: Pays for covered damage to detached structures on your property, like a fence or garage.
  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen. 
  • Loss of use coverage: Pays for temporary living expenses, like hotel stays and meals, if your home is deemed uninhabitable after a covered loss. 
  • Personal liability: Pays defense and settlement costs if someone sues you or a family member for bodily injury and/or property damage. 
  • Military uniform coverage: Pays to replace damaged military uniforms for active duty and deployed members.

Optional coverages from USAA include:

  • Replacement cost coverage: Pays to replace damaged personal belongings at the current market value price, regardless of depreciation or condition at the time of the loss.

df  Dwelling Fire Insurance

USAA offers landlord insurance, also known as dwelling fire insurance, for up to ten tenant-occupied rental properties.  

A landlord insurance policy from USAA includes:

  • Premises Liability: Provides bodily injury and property damage coverage for claims involving your rental property. Also pays for associated medical and legal expenses.
  • Property Coverages: Provides coverage for your rental property, other structures (like garages or sheds), and your personal property that’s kept in your rental units (such as appliances or furniture). 
  • Income replacement: Pays for your lost rental income while your rental property is being repaired after a covered loss. 
  • Replacement cost coverage: Pays to replace damaged personal belongings at the current market value price, regardless of depreciation or condition at the time of the loss.

articles  Personal Articles Insurance

USAA offers Valuable Personal Property (VPP) insurance to its homeowner and renter insurance policyholders. This policy provides higher limits and extended coverage for your valuable possessions, such as jewelry, guns, cameras, instruments, fine art, furs, etc. 

Valuable Personal Property policies include:

  • No deductible
  • Worldwide coverage
  • Coverage for lost and broken valuables

flood  Flood Insurance

USAA offers flood insurance through the National Flood Insurance Program, which provides a maximum of $250,000 in building coverage, and $100,000 for personal belongings. 

condo  Condo Insurance

USAA offers basic and optional condo insurance coverages to protect what your association’s master policy cannot. 

Basic condo insurance includes coverage for: 

  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen. 
  • Personal liability: Pays defense, settlement, and medical costs if someone sues you for bodily injury or property damage that took place in your condo unit. 
  • Loss assessment: In the event your condo association to found liable for injury or damage that exceeds their liability coverage, this pays up to $10,000 for your share of the remainder of the claim. 
  • Building items: Pays to repair or replace interior portions of your unit, such as plumbing, countertops, fixtures, and any improvements you’ve made.

Optional condo insurance coverages from USAA include:

  • Loss of use coverage: Pays for temporary living expenses, like hotel stays and meals, if your condo is deemed uninhabitable after a covered loss.
  • Identity theft: Pays up to $5,000 of expenses related to restoring your identity and credit score after a fraudulent incident. 
  • Special military coverage: Pays up to $10,000 for personal property damage caused by war. Also waives your deductible for damage to military uniforms if you’re an active or deployed member. 
  • Medical payments: Pays for medical expenses of guests either injured on your property or as a result of your actions anywhere in the world.

mobile  Mobile Home Insurance

USAA offers mobile home insurance through a third party insurance company. Coverage options include:

  • Personal liability: Pays defense and settlement costs if someone sues you for bodily injury or property damage. 
  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen. 
  • Dwelling coverage: Pays to repair or rebuild your mobile home after a covered loss, up to the limit set in your policy. 
  • Other structures coverage: Pays for covered damage to detached structures on your property, like a fence or carport.

farm  Farm Insurance

USAA offers extensive farm and ranch insurance for small to medium-sized growers and ranchers. Protect your farm home, property, and liability with coverage for:

  • Farm homes: Pays up to 125% replacement cost if your home is damaged by a covered loss. 
  • Other structures: Pays to repair or replace detached structures on your property, like barns, silos, pens, fences, etc. 
  • Machinery and equipment: Covers borrowed, rented, or leased farming equipment.
  • Livestock: Helps pay for farm animals that are stolen or die in a collision.

USAA offers additional farm related insurance coverage for:

  • Horses and stables: Covers horses you own or care for that are involved in an accident, injury, or illness. Also provides coverage for stables, equipment, fences, and corrals.
  • Vineyards: Provides coverage for product recall expenses and wine leakage or contamination.

collectibles  Collectibles Insurance

USAA offers specialized policies for collectible items, including military memorabilia, stamps and coins, vintages toys and dolls, sports memorabilia, wine, and more. 

Each USAA collectibles policy includes:

  • Agreed value coverage: Covers your collectibles for their full insured value, regardless of depreciation. 
  • Broad protection: Provides coverage for a variety of risks, including accidental breakage, fire, flood, theft, hurricane, earthquake, and more.
  • Inflation guard: Automatically adjusts your coverage to keep up with inflation, at no additional premium cost. Items valued over $2,000 will increase by 2% quarterly and up to 8% annually.

umbrella  Umbrella Insurance

USAA offers up to $1 million in additional personal liability insurance to protect you from lawsuit claims that exceed your homeowners and auto insurance limits. 

Umbrella insurance helps to protect your property, savings, investments, retirement fund, and future wages. It can also pay for legal defense costs.

moto  Motorcycle Insurance

USAA offers motorcycle, ATV, moped, and scooter insurance coverage through a third-party insurance partner. 

Motorcycle insurance coverage through USAA includes:

  • 24-hour roadside assistance
  • Bodily injury and property damage liability: Covers medical expenses and legal fees when you’re found at fault for an accident. 
  • Uninsured/underinsured motorist: Pays for your medical bills, lost income, and damages after an accident if the at-fault driver has little or no liability insurance.
  • Collision coverage: Pays to repair or replace your vehicle after a collision with another object, or if it rolls over. 
  • Comprehensive coverage: Pays to repair or replace your vehicle if it’s stolen or damaged by fire, wind, hail, flood, vandalism, hitting an animal, etc.

boat  Boat Insurance

USAA offers boat and yacht insurance coverage through a third-party insurance company. Its boat insurance policies can cover a variety of watercrafts, including sailboats, motorboats, Jet Skis, WaveRunners, houseboats, pontoon boats, and more. 

Standard coverage includes:

  • Bodily injury and property damage liability: Covers medical expenses and legal fees when you’re found at fault for an accident. 
  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen from your boat.
  • Uninsured/underinsured boater: Pays for your medical bills, lost income, and damages after an accident if the at-fault boater has little or no liability insurance. 
  • Collision coverage: Pays to repair or replace your boat after a collision with another object or boat.
  • Comprehensive coverage: Pays to repair or replace your boat if it’s stolen or damaged by fire, wind, hail, flood, vandalism, etc.

rv  RV Insurance

USAA offers recreational vehicle insurance for your motorhome, pop-up camper, fifth wheel, slide-on camper, and travel trailer. 

RV coverage options include:

  • Bodily injury and property damage liability: Covers medical expenses and legal fees when you’re found at-fault for an accident while driving or on your vacation campsite.
  • Personal property: Pays to repair or replace your personal possessions, like clothing and furniture, if it’s damaged or stolen from your RV or campsite.
  • Collision coverage: Pays to repair or replace your vehicle after a collision with another object, or if it rolls over. 
  • Comprehensive coverage: Pays to repair or replace your vehicle if it’s stolen or damaged by fire, wind, hail, flood, vandalism, hitting an animal, etc. 
  • Uninsured/underinsured motorist: Pays for your medical bills, lost income, and damages after an accident if the at-fault driver has little or no liability insurance. 
  • 24-hour roadside assistance

classic  Classic Car Insurance

USAA provides insurance coverage for your classic cars, exotic cars, muscle cars, kits and replicas, street rods, and vintage motorcycles. To qualify for coverage, your car must be stored in an enclosed, locked garage, and only used for minimal pleasure cruising. 

Through a third-party insurance company, USAA provides:

  • Agreed value coverage: Covers your car for its full insured value, regardless of depreciation. 
  • Mileage plan: Allows a 2,500 mile, 5,000 mile, or 7,500 mile tier for pleasure driving.
  • Automatic coverage: Covers vehicles you just purchased for 30 days, up to $100,000.

aviation  Aviation Insurance

USAA provides both personal and business aviation insurance, whether you and your aircraft are in the sky or on the ground. 

Aircrafts eligible for coverage include vintage planes, seaplanes, commercial-use drones, and more.

sb  Small Business Insurance

USAA offers small business insurance coverage to protect your employees, property, and livelihood.

Coverage options include:

  • Business owners policy (BOP): Combines property and liability insurance to protect your business from risks such as property damage, lost income due to suspended operations, and bodily injury, property damage, personal injury or advertising injury lawsuits. 
  • Workers’ compensation: Provides employee benefits and protects your business against work-related injury liabilities.

FAQs - USAA Car Insurance

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Company History

Headquartered in San Antonio, Texas, USAA Insurance was founded in 1922 by 25 Army officers who decided to insure each other's vehicles. It now functions as a home, life, and auto insurance company across the country, servicing active and former military service members and their families. USAA prides itself as "one of the only fully integrated financial services organizations in America." 

USAA membership is offered only to active and former military service members (from all the armed forces, including the Army, Navy, Air Force, Coast Guard, and Marines) and their families (including their children, spouses, widows/widowers, and former spouses who were once listed under the policy and who have remained unmarried). If you or an immediate family member have never served in this capacity, you will not be eligible for insurance coverage through USAA.

USAA specializes in services from auto insurance and homeowners insurance to banking and investing services.

USAA has received "among the best" customer satisfaction ratings, according to J.D. Power and Associates' 2018 study, in the areas of auto insurance shopping, auto insurance claims, home insurance, and property insurance claims.

USAA (which stands for United Services Automobile Association) has won multiple awards and rankings, from Fortune's Best Companies to Work For from 2010 to 2015, the number 1 Military Spouse Friendly Employer award from Military Spouse Magazine, to 122nd in Revenue, 53rd in Assets, and 49th in Net Worth rankings from Fortune 500.

How to Cancel Your USAA Car Insurance Policy

Before you can cancel your policy, you will need to speak to someone at the "Member Rescue Team" at 800-531-6335.

Cancellation Fee : $0

USAA Reviews

★ ★★ ★★
2.8
1,263 user reviews
5 Stars
42% Complete
42%
4 Stars
6% Complete
6%
3 Stars
5% Complete
5%
2 Stars
7% Complete
7%
1 Star
41% Complete
41%
Write a Review
Most Positive Review
★ ★★ ★★
By Donna
October 23, 2017

Rates are reasonable, customer service is knowledgeable, and they offer multiple services. They also paid quickly on a claim I filed.

Most Critical Review
★ ★★ ★★
By Roo
December 19, 2018

I was a customer of USAA for years, then discovered that they had someone else's car on my policy (and had removed my car). When I spoke to them about it, they said that if they had to research it find out whose fault it is, that they would retroactively raise my rates for the past two years - even though my car is 4 years older than they can that was insured. Amazing how quickly the conversation turned from "lets see what's happening" to "we need to cover our ass and make this issue go away". This isn't doing what's right for the customer. As a result, I shopped them and discovered that I could get identical coverage with another national insurance carrier for half the annual cost.

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