The General Car Insurance

3.1 63 reviews
You're shopping in zipcode 79504 Change


The largest discounts from The General are: Defensive Driver Discount, Motor club discount, Paid in full discount

Discount Type Discount %
Defensive Driver Discount up to 10%
Motor club discount Varies
Paid in full discount Varies
No lapse in coverage discount Varies
Starting your auto quote online discount Varies
Driving training discount Varies
Continuous Coverage Discount Varies
Passive Restraint Discount Varies
Good Student Discount Varies
Good Credit Discount Varies
Electronic Stability Control Varies
Anti-Theft Device Discount Varies
Anti-lock Brake Discount Varies
Prior carrier discount Varies
Current insurance discount Varies
Home Owner Discount Varies
Multiple Vehicle Discount Varies
Good Driver Discount Varies
Preferred payment discount Varies

Payment Methods

  • Complete Tick Credit Card Payment
  • Complete Tick Electronic Check
  • Complete Tick Automatic Online Payments
  • Complete Tick Debit Card Payments
  • Complete Tick Multi-payment Installment Plans
  • Complete Tick Mail Payment
  • Complete Tick Mobile App Payments
  • Complete Tick Online Payment
  • Complete Tick Person 2 Person Payment
  • Complete Tick Phone Payment -IVR
  • Complete Tick Prepayment
  • Complete Tick Cash Payment
  • Complete Tick Pay Through Your Agent

Features and Services

The General has been offering its customers exceptional service for over 50 years. They offer over the phone claim services 24/7 and customer support via phone, email, or online live chat. Customers can manage their policy and make payments online or through their mobile app. The General is committed to providing affordable coverage to high risk drivers who have been denied coverage in the past. The General offers low down payments and convenient monthly payments to every policyholder.

  • 24/7 service 24/7 service
  • Roadside assistance Roadside assistance
  • Flexible / convenient payments Flexible / convenient payments
  • Low prices for high risk drivers Low prices for high risk drivers
  • Online account management Online account management
  • Mobile app Mobile app

Optional Coverage

  • Complete Tick Road Side Assistance

The General Insurance by State

The General Insurance Products

The General offers affordable, convenient pay car insurance to drivers who are considered "high risk" in the insurance industry. High risk drivers usually include those with poor driving records, those without prior coverage, or those with a foreign/international license. 

Across most of the U.S., The General can offer you standard coverage options including:

  • Liability
  • Medical payments
  • Uninsured/underinsured motorist
  • Collision
  • Comprehensive 

Through American Family Life Insurance, The General offers term life insurance policies as well. 

Term life insurance is an affordable way to financially protect your family with a death benefit should you die within your policy term (usually 10, 20, or 30 years). This benefit could fund everyday expenses like child care, mortgage payments, and tuition. 

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Company History

The General Automobile Insurance Services, Inc. (The General®) is a licensed insurance agency that is a subsidiary of PGC Holdings Corp. (PGC) which is an affiliate of American Family Insurance. Through its insurance company subsidiaries and their predecessors, PGC has been writing automobile insurance in many states throughout the country for over 50 years.

The General Reviews

5 Stars
26% Complete
4 Stars
15% Complete
3 Stars
23% Complete
2 Stars
3% Complete
1 Star
30% Complete
Most Positive Review
By John
July 12, 2018

They have always been helpful and courteous. Very professional and timely.

Most Critical Review
By Carolyn
September 20, 2018

Terrible company raised my premium to an awful rate. More than my car payment. Customer service awful..