Liberty Mutual vs Safeway Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Ratings

Insurify Composite Score

Liberty Mutual
82
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Insurify Composite Score

Safeway
Not Rated
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Insurify Composite Score

Liberty Mutual VS Safeway
82
Not Rated
What is this?
User Ratings
OptionsLiberty Mutual Safeway
Rating/Reviews
857 reviews
26 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsLiberty Mutual Safeway
Call Center RepresentativeAbout average--
Insurer WebsiteBetter than most--
Local AgentBetter than most--
Overall SatisfactionAbout average--
Policy OfferingsBetter than most--
PricingAbout average--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsLiberty Mutual Safeway
Claim ServicingThe rest--
Estimation ProcessThe rest--
First Notice of Loss (FNOL)About average--
Overall SatisfactionThe rest--
Rental ExperienceAbout average--
Repair ProcessAbout average--
SettlementThe rest--
J.D. Power Ratings by Region (out of 1000)
RegionLiberty Mutual Safeway
California816 pt
About average
--
Central806 pt
The rest
--
Florida805 pt
The rest
--
Mid-Atlantic801 pt
The rest
--
New England809 pt
About average
--
New York818 pt
About average
--
North Central812 pt
The rest
--
Northwest807 pt
About average
--
Southeast814 pt
The rest
--
Southwest811 pt
About average
--
Texas807 pt
The rest
--
Mobile App Ratings
RegionLiberty Mutual Safeway
Android
2,531 Reviews
--
iOS
12,900 Reviews
--
Financial Ratings
OptionsLiberty Mutual Safeway
A.M. BestAA
FitchA---
Moody'sA2B1
Standard & Poor'sAB+

Auto Insurance Quotes

For Married Drivers

CityLiberty Mutual Safeway
Phoenix--$62

For Single Drivers

CityLiberty Mutual Safeway
Phoenix--$80

For Male Drivers

CityLiberty Mutual Safeway
Phoenix--$68

For Female Drivers

CityLiberty Mutual Safeway
Phoenix--$75

For Drivers with Speeding Ticket

CityLiberty Mutual Safeway
Phoenix--$86

For Drivers with No Speeding Ticket

CityLiberty Mutual Safeway
Phoenix--$68

For Drivers Age Between 18-40

CityLiberty Mutual Safeway
Phoenix--$83

For Drivers Age Between 40-65

CityLiberty Mutual Safeway
Phoenix--$60

For Drivers Age of 65+

CityLiberty Mutual Safeway
Phoenix--$70

For Drivers with Average Credit

CityLiberty Mutual Safeway
Phoenix--$82

For Drivers with Fair Credit

CityLiberty Mutual Safeway
Phoenix--$65

For Drivers with Good Credit

CityLiberty Mutual Safeway
Phoenix--$65

For Drivers with Excellent Credit

CityLiberty Mutual Safeway
Phoenix--$72

Quotes & Discounts

Discount typeLiberty Mutual Safeway
Advance shopper discountUp to 45%--
Driving training discountUp to 30%--
RightTrack DiscountUp to 30%--
Anti-Theft Device DiscountUp to 25%--
Good Student DiscountUp to 22%--
Passive Restraint DiscountUp to 20%--
Starting your auto quote online discountUp to 12%--
Multiple Vehicle DiscountUp to 5%--
Accident Free DiscountVaries--
Accident Prevention Course DiscountVaries--
Anti-lock Brake DiscountVaries--
ByMile DiscountVaries--
Claims Free Renewal DiscountVaries--
EV/Hybrid DiscountVaries--
Early Shopper DiscountVaries--
Electronic Stability ControlVaries--
Home Owner DiscountVaries--
Military DiscountVaries--
Multiple Policy DiscountVaries--
New Graduate DiscountVaries--
New Teen Driver DiscountVaries--
Newlywed DiscountVaries--
Organization DiscountVaries--
Paid in full discountVaries--
Paperless documents discountVaries--
Policy Update/Extension DiscountVaries--
Preferred payment discountVaries--
Safety Feature DiscountVaries--
Senior Adult DiscountVaries--
Signing documents when you buy online discountVaries--
Student Away at School DiscountVaries--
teenSMART DiscountVaries--

Payment Methods

Discount typeLiberty Mutual Safeway
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yes--
Electronic Check
yesyes
Mail Payment
yesyes
Mobile App Payments
yes--
Online Payment
yesyes
Payroll Deduction
yes--
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesLiberty Mutual Safeway
24/7 serviceyes--
Accident forgivenessyes--
Enhanced towing & substitute coverageyes--
Mobile appyes--
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyes--

Optional Coverages

Optional CoveragesLiberty Mutual Safeway
Accident Forgiveness
yes--
Better Car Replacement
yes--
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
Gap Insurance
yes--
Legal Defense Costs Coverage
yes--
Lifetime Repair Guarantee
yes--
New Car Replacement Coverage
yes--
Original Equipment Manufacturer Coverage
yes--
Rental Reimbursement
yes--
Roadside Assistance
yes--
Teachers Insurance
yes--
Vanishing Deductible
yes--
Work Loss Coverage
yes--

Uber and Lyft driver insurance

  • Liberty Mutual
  • Safeway
  • Both

SR‌-22 Insurance by State

  • Liberty Mutual
  • Safeway
  • Both

Compare Insurance Products

ProductLiberty Mutual Safeway
Accident InsuranceAccident Insuranceyes--
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Classic Car InsuranceClassic Car Insuranceyes--
Condo InsuranceCondo Insuranceyes--
Critical Illness InsuranceCritical Illness Insuranceyes--
Dwelling Fire InsuranceDwelling Fire Insuranceyes--
Flood InsuranceFlood Insuranceyes--
Home InsuranceHome Insuranceyes--
Identity Theft InsuranceIdentity Theft Insuranceyes--
Life InsuranceLife Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Pet InsurancePet Insuranceyes--
Renters InsuranceRenters Insuranceyes--
RV InsuranceRV Insuranceyes--
Small Business InsuranceSmall Business Insuranceyes--
Tuition InsuranceTuition Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyes--

User Reviews

  • Liberty Mutual Reviews
  • Safeway Reviews
3.0
5 Stars
28 %
4 Stars
15 %
3 Stars
16 %
2 Stars
8 %
1 Star
32 %

Most Positive Review

By Lisa
They have been very supportive and was able to be there when we had a claim to file. They have been very quick in their responses. I wish we could stay with them. I was very satisfied with them. They were very professional and was there when we needed them. We really like them.

Most Critical Review

By Cynthia
I already told you. Got treated very badly first month with you. You tried to take money from my account for a year payment when I was month to month. Tried,more than once .Threatened me with cancelation, raised my quotes rate 3 times without telling me. Lousy agent. Lied to. Stolen from. Cost me money,which you did pay back. Rotten service all around. Every month you change my due date. It was suppose to be the 15th of each month, now it's the 9th. I don't trust you people. My rate now is not what I was quoted. I want cheaper insurance because I have and always have had a clean record and hardly ever drive. You won't give me what I need or want. You say you can't. So, I'm looking elsewhere. I've found one for $55.00monthly. Can you beat that?

All Reviews

Showing 1 - 10 out of 856 Reviews
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Read reviews that mention

Debby Records
Horrible experience with claims. Wouldn't trust again.
Reese
I started my policy with them in July at 137 month. Then in September I got a letter stating my premium went up $90 dollars! The reasoning, I have a family member in the house who can drive and we never signed the form. There is just one little issue with that, we never got the form. I was just reading that someone else went through thee exact same thing. They then proceed to say, "Well we sent it by email." Knowing full well not everyone checks emails constantly. Shouldn't they have sent that by mail? When I asked if I could talk to a supervisor, I was flat out told, "No." I have recently canceled my policy and they now are saying I owe 317 dollars? DO NOT TRUST LIBERTY MUTUAL
Rudelania
Marvin
Reported bad info to C.L.U.E., stating I had a chargeable accident and that they paid out $500. I was not at fault, claim was canceled and $0 paid out! It took intervention by Florida Department of Financial Services. They accomplished in 1 day what I had been working on for over 2 months. I will NEVER trust Liberty Mutual again.
Michael
They normally take care of me. Premium is a little high. If I could get it $40-50 cheaper I probably wouldnt leave.
Paul
Service was great but premium cost are high.
Amanda
Customer services had been extremely poor
Rhonda
Long time customer. Never had a claim. I rec'd a traffic ticket 2 years ago and they added 15% to my insurance premium. Didn't even ask what happened.
Verlie
On line was easy
Jimmy
was ok up yo now then my rate went up without any ticket or claim
Showing 1 - 10 out of 856 reviews