Ratings
User Ratings
| Options | National General | Root |
|---|---|---|
| Rating/Reviews |
49 reviews
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Mobile App Ratings
| Brand | National General | Root |
|---|---|---|
| Android |
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14,713 reviews
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| iOS |
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22,800 reviews
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Quotes & Discounts
| State | National General | Root |
|---|---|---|
| Alabama | $20/mo |
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| California | $55/mo |
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| North Carolina | $32/mo |
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| Virginia | $37/mo |
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| Washington | $48/mo |
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| Discount Type | National General | Root |
|---|---|---|
| Early Quote Discount |
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Varies |
| Driving Habits Discount |
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Varies |
| Seat Belt Use Discount |
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Varies |
| Affinity group discount |
Varies
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| Multiple Policy Discount |
Varies
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| Anti-lock Brake Discount |
Varies
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| Loyalty Discount |
Varies
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Varies |
| Paid in full discount |
Varies
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Varies |
| Low Mileage Discount |
Varies
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| Multiple Vehicle Discount |
Varies
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| Defensive Driver Discount |
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Varies |
| Good Driver Discount |
Varies
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Varies |
| Anti-Theft Device Discount |
Varies
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| Home Owner Discount |
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Varies |
| Organization Discount |
Varies
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Payment Methods
| Payment Type | National General | Root |
|---|---|---|
| Credit Card Payment |
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| Debit Card Payments |
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| Online Payment |
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| Mobile App Payments |
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| Automatic Online Payment |
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| Multi-Payment Installment Plans |
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Feature and Services
| Features and Services | National General | Root |
|---|---|---|
| Flexible / convenient payments |
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| Roadside assistance |
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| Mobile app |
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| 24/7 service |
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| Online account management |
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| Enhanced towing & substitute coverage |
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Optional Coverages
| Coverage Type | National General | Root |
|---|---|---|
| Emergency Assistance Coverage |
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| SR-22 Coverage |
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| New Car Replacement Coverage |
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| Rental Reimbursement |
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| Antique or Collector Car Insurance |
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| Ridesharing Coverage |
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| Glass Coverage |
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| Gap Insurance |
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| Roadside Assistance |
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Insurance by State
- National General
- Root
- Both
Online Quoting by State
- National General
- Root
- Both
SR-22 Insurance by State
- National General
- Root
- Both
Compare Insurance Products
| Product | National General | Root |
|---|---|---|
 Car Insurance |
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User Reviews
Most Positive Review
Needed a certain premium due date, but didn't get setup right. Also had trouble with NGI internet screen. Finally at second installment got due date right. They have only one home screen and everything else is PDF popups to display. Put in to allow popups for NGI, and all is well. For future development, ongoing info like payment due dates and amounts should be auxiliary screens. Same for policy info, contact info, cars and drivers. The policy and information and workings once started are very clean. Online payment is better than Progressive, State Farm, or Geico. Processing is almost instantaneous which beats many companies. Phone service is answered fast, cheerfully and competently. For me, the cost is excellent. No claim service to rate so far.
Most Critical Review
January 27, 2018
They are the worst insurance company I have ever worked with in my entire life they do illegal things and get away with them they manipulate policies that are already in place they nickel and dime you to death until you can't afford it the policy that you have. They didn't even deserve a woman but there wasn't anything less than that
July 21, 2015