Ratings
User Ratings
| Options | National General | Root |
|---|---|---|
| Rating/Reviews |
208 reviews
|
18 reviews
|
Mobile App Ratings
| Brand | National General | Root |
|---|---|---|
| iOS |
--
|
22,800 reviews
|
| Android |
--
|
14,713 reviews
|
Auto Insurance Quotes
For Married Drivers
| City | National General | Root |
|---|---|---|
| Austin | $68 | -- |
For Single Drivers
| City | National General | Root |
|---|---|---|
| Austin | $74 | -- |
For Male Drivers
| City | National General | Root |
|---|---|---|
| Austin | $70 | -- |
For Female Drivers
| City | National General | Root |
|---|---|---|
| Austin | $72 | -- |
For Drivers with a Speeding Ticket
| City | National General | Root |
|---|---|---|
| Austin | $81 | -- |
For Drivers with No Speeding Ticket
| City | National General | Root |
|---|---|---|
| Austin | $68 | -- |
For Drivers Age Between 18-40
| City | National General | Root |
|---|---|---|
| Austin | $74 | -- |
For Drivers Age Between 40-65
| City | National General | Root |
|---|---|---|
| Austin | $62 | -- |
For Drivers Age of 65+
| City | National General | Root |
|---|---|---|
| Austin | $87 | -- |
For Drivers with Average Credit
| City | National General | Root |
|---|---|---|
| Austin | $82 | -- |
For Drivers with Fair Credit
| City | National General | Root |
|---|---|---|
| Austin | $75 | -- |
For Drivers with Good Credit
| City | National General | Root |
|---|---|---|
| Austin | $68 | -- |
For Drivers with Excellent Credit
| City | National General | Root |
|---|---|---|
| Austin | $58 | -- |
Quotes & Discounts
| State | National General | Root |
|---|---|---|
| Alabama | $20/mo |
--
|
| California | $55/mo |
--
|
| North Carolina | $32/mo |
--
|
| Virginia | $37/mo |
--
|
| Washington | $48/mo |
--
|
| Discount Type | National General | Root |
|---|---|---|
| Multiple Vehicle Discount |
Varies
|
-- |
| Paid in full discount |
Varies
|
Varies |
| Loyalty Discount |
Varies
|
Varies |
| Good Driver Discount |
Varies
|
Varies |
| Multiple Policy Discount |
Varies
|
-- |
| Low Mileage Discount |
Varies
|
-- |
| Affinity group discount |
Varies
|
-- |
| Anti-lock Brake Discount |
Varies
|
-- |
| Anti-Theft Device Discount |
Varies
|
-- |
| Organization Discount |
Varies
|
-- |
| Driving Habits Discount |
--
|
Varies |
| Defensive Driver Discount |
--
|
Varies |
| Home Owner Discount |
--
|
Varies |
| Seat Belt Use Discount |
--
|
Varies |
| Early Quote Discount |
--
|
Varies |
Payment Methods
| Payment Type | National General | Root |
|---|---|---|
| Online Payment |
|
--
|
| Credit Card Payment |
--
|
|
| Debit Card Payments |
--
|
|
| Automatic Online Payment |
--
|
|
| Multi-Payment Installment Plans |
--
|
|
| Mobile App Payments |
--
|
|
Feature and Services
| Features and Services | National General | Root |
|---|---|---|
| Mobile app |
|
|
| Flexible / convenient payments |
|
|
| 24/7 service |
|
|
| Online account management |
|
|
| Roadside assistance |
--
|
|
| Enhanced towing & substitute coverage |
--
|
|
Optional Coverages
| Coverage Type | National General | Root |
|---|---|---|
| Emergency Assistance Coverage |
|
--
|
| Rental Reimbursement |
|
|
| New Car Replacement Coverage |
|
--
|
| Antique or Collector Car Insurance |
|
--
|
| Roadside Assistance |
--
|
|
| SR-22 Coverage |
--
|
|
| Glass Coverage |
--
|
|
| Gap Insurance |
--
|
|
| Ridesharing Coverage |
--
|
|
| Comprehensive Claim Forgiveness |
--
|
|
Insurance by State
- National General
- Root
- Both
Online Quoting by State
- National General
- Root
- Both
SR-22 Insurance by State
- National General
- Root
- Both
Compare Insurance Products
| Product | National General | Root |
|---|---|---|
 Car Insurance |
|
|
User Reviews
Most Positive Review
Needed a certain premium due date, but didn't get setup right. Also had trouble with NGI internet screen. Finally at second installment got due date right. They have only one home screen and everything else is PDF popups to display. Put in to allow popups for NGI, and all is well. For future development, ongoing info like payment due dates and amounts should be auxiliary screens. Same for policy info, contact info, cars and drivers. The policy and information and workings once started are very clean. Online payment is better than Progressive, State Farm, or Geico. Processing is almost instantaneous which beats many companies. Phone service is answered fast, cheerfully and competently. For me, the cost is excellent. No claim service to rate so far.
Most Critical Review
January 27, 2018
They are the worst insurance company I have ever worked with in my entire life they do illegal things and get away with them they manipulate policies that are already in place they nickel and dime you to death until you can't afford it the policy that you have. They didn't even deserve a woman but there wasn't anything less than that
Most Helpful Review
June 24, 2019
Great rates
Most Recent Review
June 24, 2019
Great rates
July 21, 2015