Ratings
User Ratings
| Options | National General | Root |
|---|---|---|
| Rating/Reviews |
208 reviews
|
15 reviews
|
Mobile App Ratings
| Brand | National General | Root |
|---|---|---|
| iOS |
--
|
22,800 reviews
|
| Android |
--
|
14,713 reviews
|
Auto Insurance Quotes
| National General | Root | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Austin | ||||||||||
Married |
||||||||||
| Yes | $68 | |||||||||
| No | $74 | |||||||||
Gender |
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| Male | $70 | |||||||||
| Female | $72 | |||||||||
Has Ticket |
||||||||||
| Yes | $81 | |||||||||
| No | $68 | |||||||||
Age |
||||||||||
| 18-40 | $74 | |||||||||
| 40-65 | $62 | |||||||||
| 65+ | $87 | |||||||||
Credit Score |
||||||||||
| Average Credit | $82 | |||||||||
| Fair Credit | $75 | |||||||||
| Good Credit | $68 | |||||||||
| Excellent Credit | $58 | |||||||||
Quotes & Discounts
| State | National General | Root |
|---|---|---|
| Alabama | $20/mo |
--
|
| California | $55/mo |
--
|
| North Carolina | $32/mo |
--
|
| Virginia | $37/mo |
--
|
| Washington | $48/mo |
--
|
| Discount Type | National General | Root |
|---|---|---|
| Multiple Policy Discount |
Varies
|
-- |
| Multiple Vehicle Discount |
Varies
|
-- |
| Low Mileage Discount |
Varies
|
-- |
| Anti-lock Brake Discount |
Varies
|
-- |
| Seat Belt Use Discount |
--
|
Varies |
| Affinity group discount |
Varies
|
-- |
| Home Owner Discount |
--
|
Varies |
| Early Quote Discount |
--
|
Varies |
| Organization Discount |
Varies
|
-- |
| Driving Habits Discount |
--
|
Varies |
| Loyalty Discount |
Varies
|
Varies |
| Anti-Theft Device Discount |
Varies
|
-- |
| Defensive Driver Discount |
--
|
Varies |
| Paid in full discount |
Varies
|
Varies |
| Good Driver Discount |
Varies
|
Varies |
Payment Methods
| Payment Type | National General | Root |
|---|---|---|
| Online Payment |
|
--
|
| Mobile App Payments |
--
|
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| Automatic Online Payment |
--
|
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| Debit Card Payments |
--
|
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| Credit Card Payment |
--
|
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| Multi-Payment Installment Plans |
--
|
|
Feature and Services
| Features and Services | National General | Root |
|---|---|---|
| Roadside assistance |
--
|
|
| Enhanced towing & substitute coverage |
--
|
|
| Flexible / convenient payments |
|
|
| 24/7 service |
|
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| Mobile app |
|
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| Online account management |
|
|
Optional Coverages
| Coverage Type | National General | Root |
|---|---|---|
| Rental Reimbursement |
|
|
| Antique or Collector Car Insurance |
|
--
|
| Gap Insurance |
--
|
|
| Comprehensive Claim Forgiveness |
--
|
|
| SR-22 Coverage |
--
|
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| New Car Replacement Coverage |
|
--
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| Glass Coverage |
--
|
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| Ridesharing Coverage |
--
|
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| Emergency Assistance Coverage |
|
--
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| Roadside Assistance |
--
|
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Insurance by State
- National General
- Root
- Both
Online Quoting by State
- National General
- Root
- Both
SR-22 Insurance by State
- National General
- Root
- Both
Compare Insurance Products
| Product | National General | Root |
|---|---|---|
 Car Insurance |
|
|
User Reviews
Most Positive Review
Needed a certain premium due date, but didn't get setup right. Also had trouble with NGI internet screen. Finally at second installment got due date right. They have only one home screen and everything else is PDF popups to display. Put in to allow popups for NGI, and all is well. For future development, ongoing info like payment due dates and amounts should be auxiliary screens. Same for policy info, contact info, cars and drivers. The policy and information and workings once started are very clean. Online payment is better than Progressive, State Farm, or Geico. Processing is almost instantaneous which beats many companies. Phone service is answered fast, cheerfully and competently. For me, the cost is excellent. No claim service to rate so far.
Most Critical Review
January 27, 2018
They are the worst insurance company I have ever worked with in my entire life they do illegal things and get away with them they manipulate policies that are already in place they nickel and dime you to death until you can't afford it the policy that you have. They didn't even deserve a woman but there wasn't anything less than that
Most Helpful Review
June 24, 2019
Great rates
Most Recent Review
August 18, 2019
Services
July 21, 2015