Ratings
User Ratings
| Options | National General | Penn National |
|---|---|---|
| Rating/Reviews |
210 reviews
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3 reviews
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Auto Insurance Quotes
For Married Drivers
| City | National General | Penn National |
|---|---|---|
| Austin | $68 | -- |
| Philadelphia | -- | $45 |
For Single Drivers
| City | National General | Penn National |
|---|---|---|
| Austin | $74 | -- |
| Philadelphia | -- | $54 |
For Male Drivers
| City | National General | Penn National |
|---|---|---|
| Austin | $70 | -- |
| Philadelphia | -- | $50 |
For Female Drivers
| City | National General | Penn National |
|---|---|---|
| Austin | $72 | -- |
| Philadelphia | -- | $49 |
For Drivers with a Speeding Ticket
| City | National General | Penn National |
|---|---|---|
| Austin | $81 | -- |
| Philadelphia | -- | $55 |
For Drivers with No Speeding Ticket
| City | National General | Penn National |
|---|---|---|
| Austin | $68 | -- |
| Philadelphia | -- | $49 |
For Drivers Age Between 18-40
| City | National General | Penn National |
|---|---|---|
| Austin | $74 | -- |
| Philadelphia | -- | $56 |
For Drivers Age Between 40-65
| City | National General | Penn National |
|---|---|---|
| Austin | $62 | -- |
| Philadelphia | -- | $39 |
For Drivers Age of 65+
| City | National General | Penn National |
|---|---|---|
| Austin | $87 | -- |
| Philadelphia | -- | $62 |
For Drivers with Average Credit
| City | National General | Penn National |
|---|---|---|
| Austin | $82 | -- |
| Philadelphia | -- | $54 |
For Drivers with Fair Credit
| City | National General | Penn National |
|---|---|---|
| Austin | $75 | -- |
| Philadelphia | -- | $50 |
For Drivers with Good Credit
| City | National General | Penn National |
|---|---|---|
| Austin | $68 | -- |
| Philadelphia | -- | $46 |
For Drivers with Excellent Credit
| City | National General | Penn National |
|---|---|---|
| Austin | $58 | -- |
| Philadelphia | -- | $49 |
Quotes & Discounts
| State | National General | Penn National |
|---|---|---|
| Alabama | $20/mo |
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| California | $55/mo |
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| North Carolina | $32/mo |
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| Virginia | $37/mo |
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| Washington | $48/mo |
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| Discount Type | National General | Penn National |
|---|---|---|
| Multiple Vehicle Discount |
Varies
|
Varies |
| Paid in full discount |
Varies
|
Varies |
| Loyalty Discount |
Varies
|
-- |
| Good Driver Discount |
Varies
|
-- |
| Multiple Policy Discount |
Varies
|
Varies |
| Low Mileage Discount |
Varies
|
Varies |
| Affinity group discount |
Varies
|
-- |
| Anti-lock Brake Discount |
Varies
|
Varies |
| Anti-Theft Device Discount |
Varies
|
-- |
| Organization Discount |
Varies
|
-- |
| Passive Restraint Discount |
--
|
Varies |
| Daytime Running Lights Discount |
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|
Varies |
| Good Student Discount |
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|
Varies |
| Student Away at School Discount |
--
|
Varies |
| Driving training discount |
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|
Varies |
| Defensive Driver Discount |
--
|
Varies |
| Preferred payment discount |
--
|
Varies |
Payment Methods
| Payment Type | National General | Penn National |
|---|---|---|
| Online Payment |
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| Phone Payment |
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| Mail Payment |
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| Automatic Online Payment |
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| Electronic Check |
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| Mobile App Payments |
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Feature and Services
| Features and Services | National General | Penn National |
|---|---|---|
| Mobile app |
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| Flexible / convenient payments |
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| 24/7 service |
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| Online account management |
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| Roadside assistance |
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Optional Coverages
| Coverage Type | National General | Penn National |
|---|---|---|
| Emergency Assistance Coverage |
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| Rental Reimbursement |
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| New Car Replacement Coverage |
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| Antique or Collector Car Insurance |
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| Roadside Assistance |
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| Gap Insurance |
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| Ridesharing Coverage |
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| Preferred Repair Services |
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Insurance by State
- National General
- Penn National
- Both
Online Quoting by State
- National General
- Penn National
- Both
SR-22 Insurance by State
- National General
- Penn National
- Both
Compare Insurance Products
| Product | National General | Penn National |
|---|---|---|
 Car Insurance |
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 Home Insurance |
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User Reviews
Most Positive Review
Needed a certain premium due date, but didn't get setup right. Also had trouble with NGI internet screen. Finally at second installment got due date right. They have only one home screen and everything else is PDF popups to display. Put in to allow popups for NGI, and all is well. For future development, ongoing info like payment due dates and amounts should be auxiliary screens. Same for policy info, contact info, cars and drivers. The policy and information and workings once started are very clean. Online payment is better than Progressive, State Farm, or Geico. Processing is almost instantaneous which beats many companies. Phone service is answered fast, cheerfully and competently. For me, the cost is excellent. No claim service to rate so far.
Most Critical Review
January 27, 2018
They are the worst insurance company I have ever worked with in my entire life they do illegal things and get away with them they manipulate policies that are already in place they nickel and dime you to death until you can't afford it the policy that you have. They didn't even deserve a woman but there wasn't anything less than that
Most Helpful Review
October 5, 2017
I have an auto claim with this company. I was across the country when my daughter had an accident and totalled my car. I immediately phoned the company and filed a claim. I also told them that I was 1500 miles away with my husband at the Mayo Clinic and couldn't get to my vehicle until the following Thursday. They promised to put a hold on it. On arrival to the impound my vehicle was already gone. It had been towed the day before. It was towed 3 hours away and still had my license plate and belongings in it. It has been 2 weeks and I still haven't been reimbursed for my damaged vehicle. I did finally receive my license plate and a very few of my belongings but everything else is apparently gone..ie tripods, Garmin... I would not recommend this company to anyone!
Most Recent Review
June 14, 2017
I had our water heater burst and it seems your adjuster is more interested in saving money by neglecting to remove the carpet or carpet pad. Wet carpet needs to be pulled in total or it just harbors conditions that lead to mold and mildew, yes and further damage! Sticking a blower in a uplifted corner of the carpet WILL NOT get the job done!!! Especially if pad is soaked and needs to be replaced, the fans just dry the carpet, the pad 4 days later is still soaked and starts smelling like mildew....meanwhile the fans that are put in place just blow the mildew smell throught my house. The insurance Co. Refused to take out the carpet....they actually said if they remove the carpet then they wont do the drywall that was damaged...WHAT???!!! Mammoth restoration was absolutely no help at all,..and Penn Nationl insuance dosnt care about their customers or our house. This insurance company sucks..... the rep was horrible to speak to, no customer service at all.
July 21, 2015