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Options | Freedom National | Mercury |
---|---|---|
Rating/Reviews |
25 reviews
|
1,424 reviews
|
Options | Freedom National | Mercury |
---|---|---|
Overall Satisfaction | -- | The rest |
Policy Offerings | -- | The rest |
Pricing | -- | The rest |
Local Agent | -- | The rest |
Options | Freedom National | Mercury |
---|---|---|
Overall Satisfaction | -- | The rest |
First Notice of Loss (FNOL) | -- | The rest |
Claim Servicing | -- | The rest |
Estimation Process | -- | About average |
Repair Process | -- | About average |
Rental Experience | -- | The rest |
Settlement | -- | About average |
Region | Freedom National | Mercury |
---|---|---|
Florida | -- |
808 pt
The rest
|
California | -- |
795 pt
The rest
|
Brand | Freedom National | Mercury |
---|---|---|
Android |
--
|
161 reviews
|
Company Name | Freedom National | Mercury |
---|---|---|
A.M. Best | -- | A+ |
Fitch | -- | A |
Moody's | -- | A2 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $74 |
Chicago | -- | $106 |
Phoenix | -- | $96 |
Los Angeles | -- | $66 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $80 |
Chicago | -- | $152 |
Phoenix | -- | $93 |
Los Angeles | -- | $121 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $77 |
Chicago | -- | $145 |
Phoenix | -- | $94 |
Los Angeles | -- | $116 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $78 |
Chicago | -- | $112 |
Phoenix | -- | $95 |
Los Angeles | -- | $72 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $102 |
Chicago | -- | $174 |
Phoenix | -- | $113 |
Los Angeles | -- | $133 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $72 |
Chicago | -- | $119 |
Phoenix | -- | $90 |
Los Angeles | -- | $85 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $80 |
Chicago | -- | $150 |
Phoenix | -- | $92 |
Los Angeles | -- | $136 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $70 |
Chicago | -- | $103 |
Phoenix | -- | $89 |
Los Angeles | -- | $59 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $93 |
Chicago | -- | $147 |
Phoenix | -- | $123 |
Los Angeles | -- | $67 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $85 |
Chicago | -- | $134 |
Phoenix | -- | $102 |
Los Angeles | -- | $83 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $84 |
Chicago | -- | $111 |
Phoenix | -- | $102 |
Los Angeles | -- | $79 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $73 |
Chicago | -- | $122 |
Phoenix | -- | $98 |
Los Angeles | -- | $67 |
City | Freedom National | Mercury |
---|---|---|
Austin | -- | $66 |
Chicago | -- | $148 |
Phoenix | -- | $75 |
Los Angeles | -- | $147 |
State | Freedom National | Mercury |
---|---|---|
Arizona | $33/mo | $34/mo |
California |
--
|
$25/mo |
Florida |
--
|
$61/mo |
Georgia | $43/mo | $37/mo |
Illinois |
--
|
$13/mo |
Nevada |
--
|
$59/mo |
New Jersey |
--
|
$32/mo |
Oklahoma |
--
|
$24/mo |
Texas |
--
|
$32/mo |
Utah | $50/mo |
--
|
Virginia |
--
|
$34/mo |
Discount Type | Freedom National | Mercury |
---|---|---|
Good Driver Discount |
up to 20%
|
up to 18% |
Multiple Vehicle Discount |
up to 20%
|
up to 26% |
Claims Free Renewal Discount |
up to 15%
|
-- |
Paid in full discount |
up to 5%
|
Varies |
Good Student Discount |
up to 5%
|
up to 10% |
Mature driver discount |
up to 5%
|
-- |
E-billing Discount |
Varies
|
-- |
Good Credit Discount |
--
|
up to 73% |
Student Away at School Discount |
--
|
up to 10% |
Multiple Policy Discount |
--
|
up to 10% |
Anti-Theft Device Discount |
--
|
up to 5% |
Passive Restraint Discount |
--
|
up to 5% |
Organization Discount |
--
|
Varies |
Public Safety Professional Discount |
--
|
Varies |
Professional organization discount |
--
|
Varies |
Occasional driver discount |
--
|
Varies |
Senior Adult Discount |
--
|
Varies |
VIN Etching |
--
|
Varies |
Low Mileage Discount |
--
|
Varies |
Federal Employee Discount |
--
|
Varies |
Payment Type | Freedom National | Mercury |
---|---|---|
Credit Card Payment |
|
--
|
Debit Card Payments |
|
--
|
Mail Payment |
|
|
Phone Payment |
|
|
Automatic Online Payment |
|
--
|
Electronic Check |
|
--
|
Multi-Payment Installment Plans |
|
--
|
Online Payment |
|
|
Prepayment |
|
--
|
Person 2 Person Payment |
--
|
|
Features and Services | Freedom National | Mercury |
---|---|---|
Online account management |
|
|
Roadside assistance |
|
|
Flexible / convenient payments |
|
--
|
Low prices for high risk drivers |
|
--
|
24/7 service |
|
|
Coverage Type | Freedom National | Mercury |
---|---|---|
Glass Coverage |
|
--
|
Rental Reimbursement |
|
|
Roadside Assistance |
|
|
Gap Insurance |
|
--
|
Comprehensive Claim Forgiveness |
--
|
|
Product | Freedom National | Mercury |
---|---|---|
--
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--
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They were good to me. I was just seeing if there were anyone cheaper.
Lack of customer service and always changing policy and Payment amount
Always very happy if their pront response and always looking after their clients Unfortunately I had the accidents but, I hope to one day go back to Mercury. Best company I got ever. Thanks so much for everything!
We had no claims at all and yet our rate went up more than what we'd pay with a new company. Also, the reason we looked into a new company to begin with, was all the payment trouble with Mercury. We gave them all the bank account information they asked for over the phone, to automatically take payments from the account monthly. They sent us a notification saying everything was verified and we were good to go. Then, when our payment time came up the next month, we heard from them a week later saying we had to pay all kinds of extra fee's or they'd cancel our insurance. We called them to find out why and they said the bank account # they had was wrong. Clearly they took it down incorrectly over the phone and didn't actually verify it; as they'd said. In trying to get them to remove the fees and get it straightened out, some of the reps we encountered were extremely rude; and they never removed all the fees. Then, they said it could no longer be automatic and we'd have to pay another way monthly. After a couple months of that, we found that we could just pay the Full amount all at once. We had NEVER been offered this option before, or that is what we would have done from the beginning and avoided all the trouble. The big reason we didn't stay with them, was that they were so rude about something that was their mistake and we weren't told about all of our payment options up front.
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November 19, 2017