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Options | Farm Bureau Financial Services | USAA |
---|---|---|
Rating/Reviews |
40 reviews
|
1,263 reviews
|
Options | Farm Bureau Financial Services | USAA |
---|---|---|
Overall Satisfaction | -- | Among the best |
Policy Offerings | -- | Among the best |
Pricing | -- | Among the best |
Local Agent | -- | About average |
Call Center Representative | -- | Among the best |
Insurer Website | -- | Among the best |
Options | Farm Bureau Financial Services | USAA |
---|---|---|
Overall Satisfaction | -- | Among the best |
First Notice of Loss (FNOL) | -- | Among the best |
Claim Servicing | -- | Better than most |
Estimation Process | -- | Better than most |
Repair Process | -- | Among the best |
Rental Experience | -- | Better than most |
Settlement | -- | Better than most |
Region | Farm Bureau Financial Services | USAA |
---|---|---|
Southeast |
824 pt
About average
|
894 pt
Among the best
|
Texas |
861 pt
Among the best
|
899 pt
Among the best
|
North Central |
835 pt
Better than most
|
905 pt
Among the best
|
Central |
806 pt
The rest
|
906 pt
Among the best
|
Southwest | -- |
887 pt
Among the best
|
Mid-Atlantic | -- |
896 pt
Among the best
|
New England | -- |
893 pt
Among the best
|
Florida | -- |
888 pt
Among the best
|
California | -- |
894 pt
Among the best
|
New York | -- |
900 pt
Among the best
|
Northwest | -- |
896 pt
Among the best
|
Brand | Farm Bureau Financial Services | USAA |
---|---|---|
iOS |
--
|
3,600 reviews
|
Android |
--
|
98,577 reviews
|
Company Name | Farm Bureau Financial Services | USAA |
---|---|---|
A.M. Best | -- | A++ |
Standard & Poor's | -- | AAA |
Fitch | -- | AA+ |
Moody's | -- | Aa1 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $48 |
Chicago | -- | $46 |
Philadelphia | -- | $31 |
Phoenix | $71 | $38 |
Los Angeles | -- | $49 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $61 |
Chicago | -- | $69 |
Philadelphia | -- | $41 |
Phoenix | $78 | $57 |
Los Angeles | -- | $88 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $55 |
Chicago | -- | $59 |
Philadelphia | -- | $37 |
Phoenix | $73 | $52 |
Los Angeles | -- | $81 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $54 |
Chicago | -- | $56 |
Philadelphia | -- | $34 |
Phoenix | $76 | $43 |
Los Angeles | -- | $56 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $72 |
Chicago | -- | $84 |
Philadelphia | -- | $44 |
Phoenix | $119 | $68 |
Los Angeles | -- | $114 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $50 |
Chicago | -- | $52 |
Philadelphia | -- | $35 |
Phoenix | $65 | $43 |
Los Angeles | -- | $59 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $61 |
Chicago | -- | $71 |
Philadelphia | -- | $41 |
Phoenix | $81 | $58 |
Los Angeles | -- | $95 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $43 |
Chicago | -- | $42 |
Philadelphia | -- | $28 |
Phoenix | $69 | $34 |
Los Angeles | -- | $48 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $71 |
Chicago | -- | $66 |
Philadelphia | -- | $46 |
Phoenix | $70 | $56 |
Los Angeles | -- | $48 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $59 |
Chicago | -- | $67 |
Philadelphia | -- | $41 |
Phoenix | $81 | $51 |
Los Angeles | -- | $67 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $56 |
Chicago | -- | $55 |
Philadelphia | -- | $36 |
Phoenix | $78 | $46 |
Los Angeles | -- | $54 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $45 |
Chicago | -- | $46 |
Philadelphia | -- | $32 |
Phoenix | $70 | $38 |
Los Angeles | -- | $55 |
City | Farm Bureau Financial Services | USAA |
---|---|---|
Austin | -- | $57 |
Chicago | -- | $62 |
Philadelphia | -- | $34 |
Phoenix | $68 | $56 |
Los Angeles | -- | $99 |
Discount Type | Farm Bureau Financial Services | USAA |
---|---|---|
Farm Bureau Discount |
Varies
|
-- |
Low Mileage Discount |
Varies
|
Varies |
Multiple Policy Discount |
Varies
|
up to 9% |
Accident Free Discount |
Varies
|
-- |
Multiple Vehicle Discount |
Varies
|
up to 13% |
teenSMART Discount |
Varies
|
Varies |
Loyalty Discount |
Varies
|
Varies |
Good Driver Discount |
Varies
|
up to 10% |
Good Student Discount |
Varies
|
Varies |
Youth Driving Discount |
Varies
|
-- |
Vehicle Storage Discount |
--
|
up to 60% |
Anti-Theft Device Discount |
--
|
up to 20% |
Student Away at School Discount |
--
|
up to 20% |
Military Discount |
--
|
up to 15% |
Passive Restraint Discount |
--
|
up to 15% |
Family Discount |
--
|
up to 10% |
Driving training discount |
--
|
Varies |
Daytime Running Lights Discount |
--
|
Varies |
New Car Discount |
--
|
Varies |
Defensive Driver Discount |
--
|
Varies |
Anti-lock Brake Discount |
--
|
Varies |
Accident Forgiveness |
--
|
Varies |
Payment Type | Farm Bureau Financial Services | USAA |
---|---|---|
Online Payment |
|
|
Credit Card Payment |
|
--
|
Debit Card Payments |
|
--
|
Mobile App Payments |
--
|
|
Automatic Online Payment |
--
|
|
Mail Payment |
--
|
|
Features and Services | Farm Bureau Financial Services | USAA |
---|---|---|
Roadside assistance |
|
|
Mobile app |
|
|
Policy bundling discounts |
|
--
|
Online account management |
|
|
24/7 service |
--
|
|
Flexible / convenient payments |
--
|
|
Coverage Type | Farm Bureau Financial Services | USAA |
---|---|---|
New Car Replacement Coverage |
|
--
|
Roadside Assistance |
|
|
Rental Reimbursement |
--
|
|
Accident Forgiveness |
--
|
|
Extended Coverage |
--
|
|
Product | Farm Bureau Financial Services | USAA |
---|---|---|
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I've been with Farm Bureau for 30 years and they have alway been great. No other insurance company has been able to touch their pricing, they've consistantly been the cheapest. I have full coverage on my Ford and Libility on my Toyota P.U.
They have been good for years been with them 15 plus years my son has had a couple accidents and my insurance has went from 178 to 368 a month plus when you switch cars your bill is messed up for months and I never heard of anyone having to back pay for having an accident I had already payed for those months
Rates are reasonable, customer service is knowledgeable, and they offer multiple services. They also paid quickly on a claim I filed.
I was a customer of USAA for years, then discovered that they had someone else's car on my policy (and had removed my car). When I spoke to them about it, they said that if they had to research it find out whose fault it is, that they would retroactively raise my rates for the past two years - even though my car is 4 years older than they can that was insured. Amazing how quickly the conversation turned from "lets see what's happening" to "we need to cover our ass and make this issue go away". This isn't doing what's right for the customer. As a result, I shopped them and discovered that I could get identical coverage with another national insurance carrier for half the annual cost.
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December 14, 2018