American Family vs Selective Insurance Car Insurance

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Ratings

Insurify Composite Score

American Family
89
What is this?

Insurify Composite Score

Selective Insurance
Not Rated
What is this?

Insurify Composite Score

American Family VS Selective Insurance
89
Not Rated
What is this?
User Ratings
OptionsAmerican Family Selective Insurance
Rating/Reviews
138 reviews
4 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAmerican Family Selective Insurance
Local AgentBetter than most--
Overall SatisfactionBetter than most--
Policy OfferingsBetter than most--
PricingBetter than most--
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAmerican Family Selective Insurance
Claim ServicingAbout average--
Estimation ProcessAbout average--
First Notice of Loss (FNOL)About average--
Overall SatisfactionAbout average--
Rental ExperienceAbout average--
Repair ProcessAbout average--
SettlementAbout average--
J.D. Power Ratings by Region (out of 1000)
RegionAmerican Family Selective Insurance
Central823 pt
About average
--
North Central820 pt
About average
--
Northwest826 pt
Better than most
--
Southwest819 pt
About average
--
Mobile App Ratings
RegionAmerican Family Selective Insurance
Android
1,081 Reviews
--
iOS
6,200 Reviews
--
Financial Ratings
OptionsAmerican Family Selective Insurance
A.M. BestA--
FitchA+--
Moody'sAa3--
Standard & Poor'sA+--

Auto Insurance Quotes

For Married Drivers

CityAmerican Family Selective Insurance
Chicago$76--
Phoenix$82--

For Single Drivers

CityAmerican Family Selective Insurance
Chicago$76--
Phoenix$82--

For Male Drivers

CityAmerican Family Selective Insurance
Chicago$76--
Phoenix$82--

For Female Drivers

CityAmerican Family Selective Insurance
Chicago$76--
Phoenix$82--

For Drivers with Speeding Ticket

CityAmerican Family Selective Insurance
Chicago$102--
Phoenix$121--

For Drivers with No Speeding Ticket

CityAmerican Family Selective Insurance
Chicago$70--
Phoenix$74--

For Drivers Age Between 18-40

CityAmerican Family Selective Insurance
Chicago$76--
Phoenix$81--

For Drivers Age Between 40-65

CityAmerican Family Selective Insurance
Chicago$72--
Phoenix$77--

For Drivers Age of 65+

CityAmerican Family Selective Insurance
Chicago$89--
Phoenix$104--

For Drivers with Average Credit

CityAmerican Family Selective Insurance
Chicago$80--
Phoenix$87--

For Drivers with Fair Credit

CityAmerican Family Selective Insurance
Chicago$82--
Phoenix$89--

For Drivers with Good Credit

CityAmerican Family Selective Insurance
Chicago$73--
Phoenix$80--

For Drivers with Excellent Credit

CityAmerican Family Selective Insurance
Chicago$68--
Phoenix$72--

Quotes & Discounts

Discount typeAmerican Family Selective Insurance
Passive Restraint DiscountUp to 30%--
Good Student DiscountUp to 25%Varies
Military DiscountUp to 25%--
Senior Adult DiscountUp to 25%--
Student Away at School DiscountUp to 25%--
Multiple Policy DiscountUp to 15%--
Multiple Vehicle DiscountUp to 13%--
Occupation DiscountUp to 10%--
Low Mileage DiscountUp to 8%--
Anti-lock Brake DiscountUp to 5%Varies
Driving Habits DiscountUp to 5%--
Early Quote DiscountUp to 5%--
Electronic Stability ControlUp to 5%--
Home Owner DiscountUp to 5%Varies
Loyalty DiscountUp to 5%--
New Graduate DiscountUp to 5%--
Paid in full discountUp to 5%--
Preferred payment discountUp to 5%--
Provider Switch DiscountUp to 5%--
Sponsored Marketing DiscountUp to 5%--
Travelink DiscountUp to 5%--
Accident Free DiscountUp to 3%--
Daytime Running Lights DiscountUp to 3%--
Paperless documents discountUp to 3%--
Accident ForgivenessVaries--
Anti-Theft Device DiscountVariesVaries
Defensive Driver DiscountVariesVaries
teenSMART DiscountVaries--
Youth Driving Discount--Varies

Payment Methods

Discount typeAmerican Family Selective Insurance
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yes--
Credit Card Payment yesyes
Debit Card Payments yes--
Mail Payment
yesyes
Mobile App Payments
yes--
Multi-Payment Installment Plans
yesyes
Online Payment
yesyes
Phone Payment
yesyes

Features and Services

Features and ServicesAmerican Family Selective Insurance
24/7 serviceyes--
Accident forgiveness--yes
Diminishing deductible--yes
Enhanced towing & substitute coverageyes--
Flexible / convenient payments--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyes--
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAmerican Family Selective Insurance
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
yes--
Comprehensive Claim Forgiveness
yes--
Electronic Key & Lock Replacement
--yes
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
Gap Insurance
yes--
Legal Defense Costs Coverage
yes--
New Car Replacement Coverage
--yes
Pet Coverage
--yes
Rental Reimbursement
yes--
Roadside Assistance
yesyes
SR-22 Coverage
yes--
Umbrella Policy
yes--
Work Loss Coverage
yes--

Online Quoting by State

  • American Family
  • Selective Insurance
  • Both

Uber and Lyft driver insurance

  • American Family
  • Selective Insurance
  • Both

Compare Insurance Products

ProductAmerican Family Selective Insurance
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyes--
Business InsuranceBusiness Insuranceyes--
Condo InsuranceCondo Insuranceyesyes
Farm InsuranceFarm Insuranceyes--
Flood InsuranceFlood Insuranceyesyes
Health InsuranceHealth Insuranceyes--
Home InsuranceHome Insuranceyesyes
Life InsuranceLife Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyesyes
RV InsuranceRV Insuranceyes--
Snowmobile insuranceSnowmobile insuranceyes--
Travel InsuranceTravel Insuranceyes--
Umbrella InsuranceUmbrella Insuranceyesyes

User Reviews

  • American Family Reviews
  • Selective Insurance Reviews
3.4
5 Stars
37 %
4 Stars
12 %
3 Stars
23 %
2 Stars
9 %
1 Star
19 %

Most Positive Review

By Theresa
They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.

Most Critical Review

By dmack
They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.

All Reviews

Showing 1 - 10 out of 138 Reviews
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Read reviews that mention

Charles
aholes
Tun
Patrick
Melvin
they help me out when nobody else would
Suzanne
We have been satisfied with their service but they are expensive.
Felicia
When I filled a claim I had no follow up from the claim adjuster. I am still waiting for my deductible to be paid back.
Stephanie
They have horrible customer service and the lack of integrity that my insurance agent has is 0
Daile
The customer service
Julia
Very good insurance and have been really happy with my agent and was originally the least expensive. Ive had a couple issues with the call center but not enough for me to really care. Looking to switch only because other companies are having lower prices for me now.
Michael
Price
Showing 1 - 10 out of 138 reviews