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American Family vs Hastings Mutual Car Insurance

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Ratings

Insurify Composite Score American Family
VS Hastings Mutual
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Insurify Composite ScoreHastings Mutual
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User Ratings
Options American Family Hastings Mutual
Rating/Reviews
Full Star Full Star Full Star Empty Star Empty Star
143 reviews
Full Star Full Star Empty Star Empty Star Empty Star
4 reviews
U.S Auto Insurance Shopping Study (2018)
Options American Family Hastings Mutual
Overall Satisfaction Better than most --
Policy Offerings Better than most --
Pricing Better than most --
Local Agent Better than most --
U.S Auto Insurance Claims Satisfaction Study (2018)
Options American Family Hastings Mutual
Overall Satisfaction About average --
First Notice of Loss (FNOL) About average --
Claim Servicing About average --
Estimation Process About average --
Repair Process About average --
Rental Experience About average --
Settlement About average --
J.D. Power Ratings by Region (out of 1000)
Region American Family Hastings Mutual
Southwest
819 pt
About average
--
North Central
820 pt
About average
--
Central
823 pt
About average
--
Northwest
826 pt
Better than most
--
Mobile App Ratings
Brand American Family Hastings Mutual
iOS
Full Star Full Star Full Star Full Star Full Star
6,200 reviews
--
Android
Full Star Full Star Full Star Full Star Empty Star
1,081 reviews
--
Financial Ratings
Company Name American Family Hastings Mutual
A.M. Best A --
Standard & Poor's A+ --
Fitch A+ --
Moody's Aa3 --

Auto Insurance Quotes

For Married Drivers

City American Family Hastings Mutual
Chicago $75 $143
Phoenix $82 --

For Single Drivers

City American Family Hastings Mutual
Chicago $75 $144
Phoenix $81 --

For Male Drivers

City American Family Hastings Mutual
Chicago $75 $138
Phoenix $82 --

For Female Drivers

City American Family Hastings Mutual
Chicago $75 $149
Phoenix $81 --

For Drivers with a Speeding Ticket

City American Family Hastings Mutual
Chicago $101 $266
Phoenix $120 --

For Drivers with No Speeding Ticket

City American Family Hastings Mutual
Chicago $70 $117
Phoenix $73 --

For Drivers Age Between 18-40

City American Family Hastings Mutual
Chicago $75 $155
Phoenix $81 --

For Drivers Age Between 40-65

City American Family Hastings Mutual
Chicago $72 $132
Phoenix $76 --

For Drivers Age of 65+

City American Family Hastings Mutual
Chicago $89 $142
Phoenix $103 --

For Drivers with Average Credit

City American Family Hastings Mutual
Chicago $79 $156
Phoenix $86 --

For Drivers with Fair Credit

City American Family Hastings Mutual
Chicago $82 $154
Phoenix $88 --

For Drivers with Good Credit

City American Family Hastings Mutual
Chicago $72 $139
Phoenix $80 --

For Drivers with Excellent Credit

City American Family Hastings Mutual
Chicago $68 $126
Phoenix $72 --

Quotes & Discounts

State American Family Hastings Mutual
California $21/mo
--
Connecticut $72/mo
--
Florida $25/mo
--
Massachusetts $96/mo
--
Michigan $30/mo
--
New Jersey $24/mo
--
New Mexico $163/mo
--
North Carolina $36/mo
--
Oklahoma $47/mo
--
Pennsylvania $22/mo
--
Tennessee $25/mo
--
Texas $21/mo
--
Washington D.C. $66/mo
--
West Virginia $139/mo
--
Discount Type American Family Hastings Mutual
Passive Restraint Discount
up to 30%
--
Senior Adult Discount
up to 25%
--
Good Student Discount
up to 25%
--
Military Discount
up to 25%
--
Student Away at School Discount
up to 25%
--
Anti-Theft Device Discount
up to 25%
Varies
Multiple Policy Discount
up to 15%
--
Multiple Vehicle Discount
up to 13%
--
Defensive Driver Discount
up to 10%
--
Occupation Discount
up to 10%
--
Low Mileage Discount
up to 8%
--
Preferred payment discount
up to 5%
--
Home Owner Discount
up to 5%
--
New Graduate Discount
up to 5%
--
Driving Habits Discount
up to 5%
--
Electronic Stability Control
up to 5%
--
Anti-lock Brake Discount
up to 5%
--
Paid in full discount
up to 5%
--
Provider Switch Discount
up to 5%
--
Travelink Discount
up to 5%
--
Early Quote Discount
up to 5%
--
Loyalty Discount
up to 5%
--
Sponsored Marketing Discount
up to 5%
--
Paperless documents discount
up to 3%
--
Daytime Running Lights Discount
up to 3%
--
Accident Free Discount
up to 3%
--
Good Driver Discount
up to 2%
--
teenSMART Discount
Varies
--
Accident (Merit) Rating
Varies
--
Accident Forgiveness
Varies
--
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Payment Methods

Payment Type American Family Hastings Mutual
Online Payment Complete Tick Complete Tick
Automatic Online Payment Complete Tick
--
Phone Payment Complete Tick
--
Bank Payment/Direct Deposit Complete Tick
--
Mail Payment Complete Tick
--
Credit Card Payment Complete Tick
--
Debit Card Payments Complete Tick
--
Multi-Payment Installment Plans Complete Tick
--
Mobile App Payments Complete Tick
--

Feature and Services

Features and Services American Family Hastings Mutual
Online account management Complete Tick Complete Tick
Mobile app Complete Tick
--
Policy bundling discounts Complete Tick
--
24/7 service Complete Tick
--
Roadside assistance Complete Tick
--
Enhanced towing & substitute coverage Complete Tick
--

Optional Coverages

Coverage Type American Family Hastings Mutual
Roadside Assistance Complete Tick Complete Tick
Rental Reimbursement Complete Tick
--
Gap Insurance Complete Tick Complete Tick
Emergency Assistance Coverage Complete Tick Complete Tick
Accidental Death, Dismemberment, Disability Complete Tick
--
Antique or Collector Car Insurance Complete Tick
--
Umbrella Policy Complete Tick
--
Comprehensive Claim Forgiveness Complete Tick
--
Work Loss Coverage Complete Tick
--
Legal Defense Costs Coverage Complete Tick
--
Emergency Lockout Coverage Complete Tick Complete Tick
SR-22 Coverage Complete Tick
--
New Car Replacement Coverage
--
Complete Tick
Pet Coverage
--
Complete Tick
First Aid Reimbursement
--
Complete Tick

Insurance by State

  • Car Insurance
  • Life Insurance
  • RV Insurance
  • Umbrella Insurance
  • Motorcycle Insurance
  • Renters Insurance
  • Home / Condo Insurance
  • American Family
  • Hastings Mutual
  • Both

Uber and Lyft driver insurance:

  • American Family
  • Hastings Mutual
  • Both

Online Quoting by State

  • American Family
  • Hastings Mutual
  • Both

Compare Insurance Products

Product American Family Hastings Mutual
  ATV Insurance Complete Tick
--
  Boat Insurance Complete Tick
--
  Business Insurance Complete Tick
--
  Car Insurance Complete Tick Complete Tick
  Condo Insurance Complete Tick
--
  Farm Insurance Complete Tick
--
  Flood Insurance Complete Tick
--
  Health Insurance Complete Tick
--
  Home Insurance Complete Tick
--
  Life Insurance Complete Tick
--
  Mobile Home Insurance Complete Tick
--
  Motorcycle Insurance Complete Tick
--
  RV Insurance Complete Tick
--
  Renters Insurance Complete Tick
--
  Snowmobile insurance Complete Tick
--
  Travel Insurance Complete Tick
--
  Umbrella Insurance Complete Tick
--

Popular Comparisons

  • American Family vs State Farm
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  • Hastings Mutual vs State Farm
  • Hastings Mutual vs Travelers
  • Allstate vs Hastings Mutual

User Reviews

  • American Family Reviews
  • Hastings Mutual Reviews
★ ★★ ★★
3.2
143 user reviews
5 Stars
28% Complete
28%
4 Stars
6% Complete
6%
3 Stars
12% Complete
12%
2 Stars
4% Complete
4%
1 Star
49% Complete
49%
Write a Review
Most Positive Review
★ ★★ ★★
By Theresa
March 7, 2018

They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.

Most Critical Review
★ ★★ ★★
By dmack
July 10, 2018

They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.

★ ★★ ★★
2.0
4 user reviews
5 Stars
25% Complete
25%
1 Star
75% Complete
75%
Write a Review
Most Helpful Review
★ ★★ ★★
By Debi S
May 2, 2019

Most Critical Review
★ ★★ ★★
By Insurify User
September 29, 2017

Awful service, 2 weeks since Hastings insured driver hit our car, little to no information on status of claim

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