Acuity vs State Farm Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Ratings

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Acuity
Not Rated
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State Farm
88
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Acuity VS State Farm
Not Rated
88
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User Ratings
OptionsAcuity State Farm
Rating/Reviews
37 reviews
2,186 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsAcuity State Farm
Insurer Website--The rest
Local Agent--About average
Overall Satisfaction--About average
Policy Offerings--About average
Pricing--The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsAcuity State Farm
Claim Servicing--About average
Estimation Process--Better than most
First Notice of Loss (FNOL)--About average
Overall Satisfaction--About average
Rental Experience--About average
Repair Process--About average
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionAcuity State Farm
California--813 pt
About average
Central--824 pt
About average
Florida--798 pt
The rest
Mid-Atlantic--826 pt
The rest
New England--838 pt
Better than most
New York--820 pt
About average
North Central--840 pt
Better than most
Northwest--817 pt
About average
Southeast--821 pt
About average
Southwest--829 pt
Better than most
Texas--816 pt
The rest
Mobile App Ratings
RegionAcuity State Farm
Android--
12,082 Reviews
iOS--
288 Reviews
Financial Ratings
OptionsAcuity State Farm
A.M. Best--A++
Moody's--Aa1
Standard & Poor's--AA

Auto Insurance Quotes

For Married Drivers

CityAcuity State Farm
Austin--$52
Chicago--$54
Philadelphia--$73
Phoenix--$72
Santa Monica--$81

For Single Drivers

CityAcuity State Farm
Austin--$54
Chicago--$54
Philadelphia--$74
Phoenix--$64
Santa Monica--$117

For Male Drivers

CityAcuity State Farm
Austin--$52
Chicago--$53
Philadelphia--$72
Phoenix--$63
Santa Monica--$116

For Female Drivers

CityAcuity State Farm
Austin--$54
Chicago--$56
Philadelphia--$76
Phoenix--$73
Santa Monica--$83

For Drivers with Speeding Ticket

CityAcuity State Farm
Austin--$66
Chicago--$60
Philadelphia--$84
Phoenix--$74
Santa Monica--$187

For Drivers with No Speeding Ticket

CityAcuity State Farm
Austin--$50
Chicago--$53
Philadelphia--$73
Phoenix--$67
Santa Monica--$80

For Drivers Age Between 18-40

CityAcuity State Farm
Austin--$56
Chicago--$55
Philadelphia--$76
Phoenix--$65
Santa Monica--$132

For Drivers Age Between 40-65

CityAcuity State Farm
Austin--$50
Chicago--$51
Philadelphia--$69
Phoenix--$68
Santa Monica--$79

For Drivers Age of 65+

CityAcuity State Farm
Austin--$52
Chicago--$62
Philadelphia--$84
Phoenix--$80
Santa Monica--$55

For Drivers with Average Credit

CityAcuity State Farm
Austin--$60
Chicago--$62
Philadelphia--$84
Phoenix--$80
Santa Monica--$95

For Drivers with Fair Credit

CityAcuity State Farm
Austin--$58
Chicago--$60
Philadelphia--$81
Phoenix--$90
Santa Monica--$81

For Drivers with Good Credit

CityAcuity State Farm
Austin--$52
Chicago--$53
Philadelphia--$72
Phoenix--$62
Santa Monica--$89

For Drivers with Excellent Credit

CityAcuity State Farm
Austin--$42
Chicago--$43
Philadelphia--$59
Phoenix--$39
Santa Monica--$131

Quotes & Discounts

Discount typeAcuity State Farm
Multiple Policy DiscountUp to 20%Up to 17%
EV/Hybrid DiscountUp to 5%--
Accident Free DiscountVariesUp to 15%
Anti-lock Brake DiscountVariesUp to 20%
Daytime Running Lights DiscountVariesVaries
Defensive Driver DiscountVariesUp to 5%
Good Student DiscountVariesUp to 25%
More Vehicles Than DriversVaries--
Multiple Vehicle DiscountVariesUp to 20%
Anti-Theft Device Discount--Up to 15%
Claims Free Renewal Discount--Varies
Driving Habits Discount--Up to 30%
Driving training discount--Varies
Good Credit Discount--Up to 80%
Good Driver Discount--Up to 25%
Home Owner Discount--Varies
Low Mileage Discount--Up to 10%
Loyalty Discount--Varies
Mature driver discount--Varies
Military Discount--Varies
New Car Discount--Up to 40%
Passive Restraint Discount--Up to 40%
Senior Adult Discount--Varies
Student Away at School Discount--Varies
Travelink Discount--Varies
teenSMART Discount--Up to 15%

Payment Methods

Discount typeAcuity State Farm
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit --yes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
In Person Payment
--yes
Mail Payment
yesyes
Mobile App Payments
yesyes
Multi-Payment Installment Plans
yes--
Online Payment
yesyes
Pay Through Your Agent
--yes
Person 2 Person Payment --yes
Phone Payment
yesyes
Prepayment
yes--

Features and Services

Features and ServicesAcuity State Farm
24/7 serviceyesyes
Enhanced towing & substitute coverageyesyes
Flexible / convenient paymentsyesyes
Loyalty rewards program--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesAcuity State Farm
Accidental Death, Dismemberment, Disability
yesyes
Antique or Collector Car Insurance
--yes
Better Car Replacement
yes--
Electronic Key & Lock Replacement
yes--
Emergency Assistance Coverage
yesyes
Emergency Lockout Coverage
--yes
Gap Insurance
yes--
Glass Coverage yesyes
Mechanical Breakdown Insurance
--yes
Personal/Upgraded Item Coverage
yes--
Preferred Repair Services
--yes
Rental Reimbursement
yesyes
Ridesharing Coverage
--yes
Roadside Assistance
yesyes
Umbrella Policy
yes--

Online Quoting by State

  • Acuity
  • State Farm
  • Both

Uber and Lyft driver insurance

  • Acuity
  • State Farm
  • Both

Compare Insurance Products

ProductAcuity State Farm
Personal Articles InsurancePersonal Articles Insurance--yes
ATV InsuranceATV Insuranceyesyes
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insuranceyesyes
Condo InsuranceCondo Insuranceyesyes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Disability InsuranceDisability Insurance--yes
Farm InsuranceFarm Insurance--yes
Flood InsuranceFlood Insurance--yes
Golf Cart InsuranceGolf Cart Insurance--yes
Health InsuranceHealth Insurance--yes
Home InsuranceHome Insuranceyesyes
Identity Theft InsuranceIdentity Theft Insuranceyesyes
Life InsuranceLife Insurance--yes
Long-Term Care InsuranceLong-Term Care Insurance--yes
Mobile Home InsuranceMobile Home Insurance--yes
Motorcycle InsuranceMotorcycle Insuranceyesyes
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insurance--yes
RV InsuranceRV Insuranceyesyes
Snowmobile insuranceSnowmobile insuranceyesyes
Umbrella InsuranceUmbrella Insuranceyesyes

User Reviews

  • Acuity Reviews
  • State Farm Reviews
3.4
5 Stars
54 %
4 Stars
5 %
3 Stars
3 %
2 Stars
5 %
1 Star
32 %

Most Helpful Review

By Steve D
We’ve been with Acuity for 12+ years. Excellent service. Good follow thru with courteous, caring staff. We’ve only had a couple minor claims with our autos. Even the two repair shops we selected mentioned how prompt and attentive their contacts at Acuity are. I’ve shopped for insurance occasionally just to check on the value I receive. I haven’t found justification to go elsewhere. Their price is a good value for their excellent service.

Latest Review

By Lori P
Great customer service! have been with them for years and have had no problems.

All Reviews

Showing 1 - 10 out of 37 Reviews
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Read reviews that mention

Lori P
Great customer service! have been with them for years and have had no problems.
Sheryl N
After posting a less than perfect review, Acuity worked to determine where the issue originated that was causing our unhappiness. I received follow-up e-mails, and I am satisfied that, in the future, I can address the delays in receiving paperwork with the proper parties. They also have a wonderful website that allows you to print any required paperwork before you get a copy from your agent. Thank you for working to make sure we are satisfied, and finding out what was the cause of our dissatisfaction.
Albert L
I have been using Acuity for a few years and anytime I have an issue or claim try are courteous and prompt in the reply's and ready to help in any way.
Jerome S
??I had .com & was taken are of same day.
Scott O
Worst insurance co I've ever dealt with. Been a customer for 8+ yrs with property instance coverage on 4+ million in real estate. Had my first claim last week. We had shingles blow off, we had most reputable roofer look at it with Acuity adjuster Ebner and was told after minutes on site that their isn't enough damage. Got letter from Acuity recommending I replace or repair roof on my dime. Or go after the shingle MFG for defective claim. After yrs of paying this company their premium we can not get an answer to this question "WILL YOU COVER AGAINST WIND DAMAGE" MY POLICY SAYS IT DOES!!! I HAVE HAD INSURANCE FROM MANY BEFORE, STATE FARM, AMERICAN FAMILY, ALLSTATE ECT. THEY ALL COVER ACTS OF GOD. EVEN THE FULL COVERAGE AUTO POLICY'S COVER COMPREHENSIVE. STAY FAR FAR AWAY FROM THIS OUTFIT. I HAD A LUNCH MEETING WITH MY LENDER RECENTLY THEY DON'T WANT THEIR ASSETS INSURED BY ACUITY PERIOD.
Steve D
We’ve been with Acuity for 12+ years. Excellent service. Good follow thru with courteous, caring staff. We’ve only had a couple minor claims with our autos. Even the two repair shops we selected mentioned how prompt and attentive their contacts at Acuity are. I’ve shopped for insurance occasionally just to check on the value I receive. I haven’t found justification to go elsewhere. Their price is a good value for their excellent service.
Ken K
Been with Acuity, protecting my home, car and family for more years then I can remember. Thank you for your service.
Jennifer J.
Acuity Insurance has caused hardship to our business. They unlawfully audited our workers comp portion of our business. Come to find out, shareholders do not need to be included in workers comp insurance. We are owners and shareholders and paid for a full year of workers comp coverage, all while not needing it. $750/month. At the end of the year, we cancelled the policy after we learned that we did not need it. 3 months later Acuity opened an audit on our workers comp insurance and came to the conclusion that we actually owed them $2,500 more for paying payroll over $80,000??? It was the owners' pay. Shareholders. And we have the tax returns that prove otherwise. Long story short, they sold out "debt" to a scumbag lawyer that garnished our bank account for $4,000 yesterday claiming they had a judgement. We were never contacted, never served. We are now hiring a lawyer to sue Acuity. We are already in the process of filing the appeal with the court. This has caused us nothing but hardship, stress, and problems. Do yourself a favor and stear far away from this company.
Michael D
Very professional and courteous service. Contacted them with a possible claim and they were great.
Sheryl N
We receive good service from Acuity and their partner agents. Billing is always clearly defined and easy to understand. Unfortunately, for the past two years, our policy has been issued late. We are not receiving the policy or insurance cards until after the old ones have expired (2 weeks later this year). Hopefully, this is something that will be resolved before the next policy begins.
Showing 1 - 10 out of 37 reviews